Reviews: Xchangeable

Customer reviews: Xchangeable

Reviews (255)

Overall rating

4.7

5

9
4
3

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What Merchants Think

Merchants generally have mixed feelings about "Xchangeable." Many users appreciate its well-integrated and easy-to-use features, particularly praising the outstanding customer support. However, some have encountered significant issues with the app's performance and support, particularly concerning bugs and inefficiencies.

Key Strengths

Excellent customer support, often described as responsive and efficient.
Well-integrated design that is user-friendly.
Unique feature of supporting Bitcoin and other currencies.
Easy setup and installation with live chat support.

Common Concerns

Issues with advertised features not performing as expected.
Problems with currency conversion during checkout leading to financial loss.
Inconsistent experiences with customer service, some reporting poor support.
Potential problems with using the free version of the app.

Final Thoughts

"Xchangeable" has the potential to be a valuable tool for merchants needing a currency converter with unique features such as Bitcoin support. However, the app's effectiveness is variably reported, emphasizing the importance of customer support. For best results, active customer service engagement and perhaps opting for premium options may be necessary for full functional benefits.

CryptoNumeris®

Mar 29, 2024 on Shopify

The only price conversion tool that supports Bitcoin as a currency.

Time Resistance

Aug 11, 2023 on Shopify

Don't fall for advertised "Priority Dedicated Support" customer service is terrible, hasn't responded to any of the email sent to them, app does not work as advertised. AVOID this app!!!

Workoutiger

Aug 24, 2021 on Shopify

Excellent app, very well integrated, works fine. Furthermore, customer service is brilliant and works around the clock.

Lama Jouni

Jun 11, 2020 on Shopify

Great app. Responsive customer service. All customer support representatives are very helpful and efficient in setting up the converter and helping with customization and custom changes! I highly recommend it.

Keepwood

Apr 23, 2020 on Shopify

Just installed this app and it looks really sharp. Best thing was support team- I ended up uninstalling a few currency apps prior to trying this one because the support was really slow. This app had a live chat and I got my set up completed immediately. Thanks!

TikTok Cases

Apr 12, 2020 on Shopify

This is a great app, would recommend for anyone who is interested in a currency converter for their store

Sommer Styles Boutique, LLC

Feb 06, 2020 on Shopify

Easy to use. Customer-friendly. Used it on my other store too. I can recommend this like the others.

Ninnys Napkins

Feb 06, 2020 on Shopify

Have not had a chance to test it out yet but it looks like it is going to be great and exactly what I needed and the customer service is fast and excellent.

Maps Of The World

Jan 18, 2020 on Shopify

Great app - outstanding customer support. I have tried a few of the others but this one seems to be the best feature wise, plus 7 days customer support helped with installation right away.