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Customer reviews: Xchangeable

Develop by Zoomifi

Reviews (255)

Overall rating
4.7

What Merchants Think

Merchants generally have mixed feelings about "Xchangeable." Many users appreciate its well-integrated and easy-to-use features, particularly praising the outstanding customer support. However, some have encountered significant issues with the app's performance and support, particularly concerning bugs and inefficiencies.

Key Strengths

  • Excellent customer support, often described as responsive and efficient.
  • Well-integrated design that is user-friendly.
  • Unique feature of supporting Bitcoin and other currencies.
  • Easy setup and installation with live chat support.

Common Concerns

  • Issues with advertised features not performing as expected.
  • Problems with currency conversion during checkout leading to financial loss.
  • Inconsistent experiences with customer service, some reporting poor support.
  • Potential problems with using the free version of the app.

Final Thoughts

"Xchangeable" has the potential to be a valuable tool for merchants needing a currency converter with unique features such as Bitcoin support. However, the app's effectiveness is variably reported, emphasizing the importance of customer support. For best results, active customer service engagement and perhaps opting for premium options may be necessary for full functional benefits.

Go Smart Blinds

Oct 09, 2020  on Shopify

Don't use the free option; the currency selector will appear on your store, but you will lose money because it won't work in checkout. Today, we lost $200 from one order because the app doesn't calculate the price in foreign currency in the checkout page.

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