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Customer reviews: AI ‑ Easy Ads for Facebook Ads

Develop by Shopify

Easy Ads for Facebook simplifies ad creation and management for Shopify merchants. This review covers its key features, user experiences, and potential drawbacks to help you decide if it’s the right tool for your business.

Reviews (304)

Overall rating
4.4

What Merchants Think

AI - Easy Ads for Facebook Ads receives mixed reactions from users. Many emphasize the app's simplicity and user-friendliness, especially praising the outstanding customer support that assists in every step of the way. However, a significant number of users express dissatisfaction with the app's performance, reporting disappointing ad results and issues with billing and charges.

Key Strengths

  • Intuitive user interface that simplifies ad setup
  • Exceptional customer support team, frequently mentioned representatives like Ouissal and Millenni provide prompt and helpful assistance
  • Effective for beginners in digital advertising due to step-by-step guidance
  • Time-saving features through AI-driven ad creation and optimization

Common Concerns

  • Some users report poor ad performance and ineffective ad campaigns
  • Billing issues, including unexpected charges and difficulties with refunds
  • Limited communication or delayed responses from the support team in certain scenarios
  • Concerns about the app not being suitable for products priced over $100

Final Thoughts

The "AI - Easy Ads for Facebook Ads" app is polarizing among its users. It's highly recommended for those new to Facebook advertising due to its ease of use and responsive customer support. However, experienced users seeking high conversion rates might find the app lacking in delivering expected results. It is crucial for potential users to fully understand the app's features and pricing structure before committing to avoid dissatisfaction with billing and ad performance.

RayBand

Jun 09, 2024  on Shopify

Using the platform for 1 week, cost per purchase dropped by 50% which boosted my campaign's performance, and I couldn't be happier with the outcome. Knowledgeable Support in which Millenni demonstrated throughout my campaign. She was very helpful and patient with my numerous questions. So overall I can say that it was the best customer service experience ever.

Shukrana Fashion

Jun 08, 2024  on Shopify

Hi, I used free trail easyad app on my shopify store and before completing my free trail i stop using easy ad and uninstalled app becz i dont know exactly how to use. but shopify deduct a easy ad monthly subscription amount, when i complaint shopify they told easyad is third party we cant help you talk to third party. then i talked easy ad , after listen my all words Ms. Ouissal arrange a google meet and discuss then and on same time she issued a credit note name of my store guide me share shopify also . thansk Ouissal on same time i got a amount credit not on my shopify billing. i too much happy with easy ad support team, they are fabulous work done. guys try easy ad they are superb. once again thanks Easyad Support team specially Ms. Ouissal. kajal Gupta

DeeplyCare

Jun 07, 2024  on Shopify

Facile mais il faut avoir l'oeil. Le service à la clientèle est au point ils répondent super vite et s'assurent que votre demande soit réglée. Je la recommande pour tous les dropshipper

MagnetBoost

Jun 05, 2024  on Shopify

Works correctly! Super easy, super useful!

ALPHA.store

Jun 05, 2024  on Shopify

very happy with the support

My Web Kart

Jun 05, 2024  on Shopify

ONESTOP SHOP

Jun 05, 2024  on Shopify

Adonispharma

Jun 05, 2024  on Shopify

I recently used easy ad's advertising support service and was impressed by their responsiveness and expertise. The support team provided clear and professional communication, swiftly resolving my targeting and ad approval issues with actionable solutions. Their follow-up ensured my problems were fully addressed. While response times can be longer during peak periods, overall, the service significantly enhanced my advertising experience on the platform. I highly recommend it to other businesses and marketers.

ShipO

Jun 04, 2024  on Shopify

Millenni was incredibly helpful and responsive during my interaction with her on the live chat section. I highly recommend reaching out to Millenni for any assistance you may need on Easyads.

Milk Paw Palace

Jun 04, 2024  on Shopify

absolutely recommended Millenni is Super awsome

GreenGlow

Jun 02, 2024  on Shopify

Ouissal was very professional and helped me to setup my campaing!

SUNUTECHNO

May 31, 2024  on Shopify

Bling Baby Embellishments

May 30, 2024  on Shopify

I am new to Easy Ads so I had several questions so I reached out to their support group. The degree of patience and help that they provide is amazing. I appreciate your willingness to assist and also provide recommendations when requested. I look forward to a long business relationship.

Defy Niche

May 29, 2024  on Shopify

Customer service is excellent

Nexa E-com

May 29, 2024  on Shopify

Simply the best, easy to use.

Alisouq

May 28, 2024  on Shopify

thanks a lot for easy ads for choosing professional team support

Merkata

May 16, 2024  on Shopify

I contacted customer support because I needed help with my add managment. They really helped me restructure my account and they made it look so easy. I would reccomend them to everyone. They really know what they're doing. Ouissal really helped me with setting it all up and she spoke clearly and professionally with someone who has no idea with what they were doing. She was a fantastic support and I will be contacting her again in the near future for more help :)

ELYSIUM EMPORIUM LTD

Apr 24, 2024  on Shopify

Excellent Chat support Millenni 5 star.

Enchanted

Apr 24, 2024  on Shopify

Millenni was absolutely amazing and very helpful. Thank you so much for answering all of my questions and being so nice and professional. ❤️❤️

Oferta Maluca

Apr 24, 2024  on Shopify

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