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Customer reviews: Easify Box Bundle Builder BYOB

Develop by Shopify

Reviews (167)

Overall rating
4.9

What Merchants Think

The merchants largely express a positive sentiment towards the "Easify Box Bundle Builder BYOB". They appreciate the app's versatility, powerful customization options, and how it seamlessly integrates with their stores. The standout factor for many users is the exceptional customer support, which is consistently praised for being responsive and helpful. Overall, merchants seem thrilled with the app’s ability to streamline the bundle-building process while enhancing their store's functionality.

Key Strengths

  • High customization and versatility for tailoring bundle experiences to match store styles and workflows.
  • User-friendly and powerful interface for quick and easy professional bundle creations.
  • Outstanding customer support, with quick resolutions and availability at any hour.
  • Unique features like mix and match bundling and multi-step building for complex product configurations.
  • Great for complex product needs, with features like dynamic fields and accurate inventory tracking.

Common Concerns

  • Some issues with usability and space utilization on smaller screens and mobile devices.
  • Lack of visual swatches for colors, which can misalign with some design languages.
  • Manual setting requirement for "From X€" pricing, rather than automatic updates during promotions.
  • Desire for more customizable design options.

Final Thoughts

"Easify Box Bundle Builder BYOB" is generally very well-received among merchants, who find it to be a robust and helpful addition to their Shopify stores. With its robust features and unparalleled customer support, it addresses complex bundle-building needs effectively. While there are a few areas for improvement, the app remains highly recommended for those looking to enhance their store's product offerings.

MOMO

Jan 25, 2026  on Shopify

Our technical ability is moderate to moderate-high. We avoid leaving negative reviews as much as possible, but I feel I should warn others about this one. Cons: - Very poor UX (ie. incredibly difficult to navigate, menus within menus) - LOTS of bugs - Have now spent 3x 12 hr days in aggregate to setup/investigate, almost entirely due to bugs - Our box just randomly stopped working (adds to cart, but does not apply discount). Support said someone will work on it. No update after 5 hrs, upon my follow up i was told we'll get an update 24-48hrs. This is a blocking bug, yet no support. - They change random things like IDs without telling you so any custom things on your own theme may stop working without notice. - All dev support is in the Chinese time zone (ie. critical issues won't be resolved in a timely manner unless that is where you're located) - Many cosmetic customizations are inaccessible, and many of the customizations through their UI do not work, or just randomly stop working after a few edits in their UI. Pros: - They are very responsive "24/7" via chat, but the chat is just there to tell you that someone will work on it in 24-48 hrs

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