Lennon was great for onboarding. Got us onboarded in one day during a super stressful time. Could not of done it without him and his warm and calm disposition.

Charging a very unrealistic price for integration SD 208.33/month Billed at USD $2,500 once per year*. We will already be paying you Zonos handling fee per transaction, then on top of that, charging for App integration is way too greedy. We hardly get 10 order from US in a month. so not worth using this App.

Easy to use platform with exceptional service. Mariana and Fion have been so helpful with integration and onboarding. I highly recommend Zonos for all of your international shipping needs.

Outstanding support and smooth set up. We'd like to thank Lennon for making this experience as seamless as possible. Always so helpful and responsive when we need something done/explained. Thank you.

The Zonos team continues to provide outstanding support during our ongoing use and maintenance of their platform. Their responsiveness is excellent, they consistently reply quickly whenever we reach out, ensuring that any issues or questions are resolved without delay. Even post-integration, they remain hands-on and proactive. Their guidance through the portal is always clear and helpful, which makes navigating updates and day-to-day tasks seamless. It’s reassuring to know we can count on such a reliable and knowledgeable team. Their support truly adds value to our operations.

The app does everything it is supposed to do and has definitely increased our conversion rate. The customer service is good however you do need to do your own spot checking to make sure everything is working well. We have had a few instances where it hasn't but we have found the issues. Once we found them the team got it fixed. Hoping for a returns side of the app and it would be great if it was a little cheaper!

Great service, even. better customer service. Really appreciate the prompt support when we need it. Thank you!

The customer support team are always incredibly helpful with responding to any queries we may have. If issues have ever appeared the team have always been quick to provide a solution.

We've had a great experience using Zonos Duty and Tax. The customer success team has been incredibly supportive, knowledgeable, responsive, and eager to help. Their guidance made the setup process smooth and helped us get the most out of the app. I highly recommend Zonos to any business looking for a reliable solution to manage duties and taxes for international shipping.

We officially launched the Zonos app about a month ago, and it has been an excellent experience. The onboarding process is smooth and user-friendly, making it easy for us to get started. Fion Huang has been an outstanding communicator throughout this journey. Her support during the testing phase has been invaluable, and she has been incredibly accommodating to our specific needs for our online store. Fion responds quickly and thoroughly to any questions we have and consistently offers great suggestions. She ensures that any changes we need are implemented smoothly with the Zonos team. I truly appreciate her willingness to jump on calls to promptly address any issues as they arise. Overall, I am very satisfied with Zonos as our cross-border app, and I look forward to continuing our collaboration!