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Customer reviews: WSA DPD Integration

Develop by Shopify

Reviews (94)

Overall rating
5

What Merchants Think

Overall, merchants have a positive impression of the "WSA DPD Integration" app. Many users appreciate its ease of use, efficient order management, and outstanding customer support, particularly by Bogdan. While the app effectively simplifies parcel shipping via DPD, some reviews highlight occasional technical issues and limitations related to specific shipping preferences.

Key Strengths

  • Excellent customer support, especially by Bogdan, with quick and helpful responses.
  • Easy integration with Shopify and seamless functionality for most users.
  • Supports efficient order management and label creation.
  • Addresses operational gaps that DPD's own solutions don't cover, such as printing issues.

Common Concerns

  • Technical issues leading to temporary loss of app functionality.
  • Lack of support for delivery via parcel terminals, resulting in more costly courier deliveries.
  • Support team sometimes directs users to deal with DPD for resolution of certain issues.

Final Thoughts

The "WSA DPD Integration" app is praised for its reliable functionality and exceptional customer support, making it a valuable tool for businesses relying on DPD for shipments. However, it faces some challenges with advanced shipping preferences and occasional technical disruptions, which necessitates further improvements to meet diverse user needs. Nonetheless, its merits make it a recommended solution for most merchants using DPD.

Timbery.at

Feb 02, 2026  on Shopify

This App is helping us to save a lot of time and it works without any issues. We needed help at the beginning to understand how it works and the support was really fast and helpful in explaining to us how to use it. Now we wouldn´t want to miss this App :) We do highly recommend using it, if you are shipping with DPD.

SOLO Brewing Coffee Roasters

Jan 30, 2026  on Shopify

I´ve been using this for a year now, and it is god send even for small business. It made easier to create shipping labels, in bulk, so we can ship easily all of our orders. Most of the issues i´ve had are more DPD related of how the postal coding is working. I just hope this will evolve to all carriers and use it a one stop solucion for shipping :)

City Auto Paints Ltd.

Jan 30, 2026  on Shopify

This is as vital to our sales flow. As we're only on the Shopify Basic tier, we weren't able to use the official DPD Shopify integration (as it lacked PII data). WSA works flawlessly, allowing us to create shipping labels and packing slips quickly and in bulk. The shipping status is synced with Shopify Admin, so we have to spend little to no time checking the official DPD app. If you ship with DPD, this is the app you need.

Gourmet Leasing Franz Stolz

Jan 30, 2026  on Shopify

Wir nutzen die DPD-Integration, um schneller, genauer und einfacher die Etiketten auszudrucken. Sie hat uns geholfen , dass keine Adressfehler mehr passieren. Ich würde sie jedem Geschäft empfehlen, das mit DPD versendet.“

Liratech.bg

Jan 30, 2026  on Shopify

We’ve been using DPD Integration for our Shopify store and it works great. Setup was easy, the app is stable, and it saves us a lot of time by automating shipping labels. Choosing a DPD office for delivery is also very convenient. Definitely recommended for anyone shipping with DPD.

Hauser Concept GmbH

Jan 30, 2026  on Shopify

Wir sind megamässig zufrieden! Seit anfangs Jahr müssen wir LQ Anmelden, wäre mega, wenn ihr für das auch eine Auswahl machen könntet. Z.B. "DPD Comfort LQ" als Auswahl!

Team Wear Store.ie

Jan 30, 2026  on Shopify

It works seamlessly, does what is says it will, no glitches. This part of the business runs smoothly. great work

EXA STORE SCHWEIZ

Jan 29, 2026  on Shopify

Tolle Shopify-Anbindung, schnelle, einfache Handhabung, zuverlässig und wenn es Fragen gibt schneller Support, sehr zu empfehlen.

The Nestbox Company Limited

Jan 16, 2026  on Shopify

Works really well and when we wanted to change the custom packing slip the developer helped very quickly and solved our issues

Belle Hair Extensions

Oct 21, 2025  on Shopify

I have been using the WebShopAssist DPD integratipn on my 4 websites for about 5 years now. I've never had a single issue with it. It always works as expected and the customisations available on the order list are so helpful. What's most important to me for a Shopify app is the support available and I can hand on heart say that Bogdan has been so helpful with anything I have needed. He just added an extra customisation for me that I needed in a quick turnaround with no questions asked. Thnak you Bogdan! :)

Silkhaus AG

Sep 30, 2025  on Shopify

This is the best customer service I have ever experienced. They respond extremely quickly and take care of all our concerns. We have some very specific requirements, and Bogdan handles everything in a highly professional manner. The app is highly recommended.

The Derma Company

Sep 25, 2025  on Shopify

This app is great and so too is the support we have received. We are using this app in conjunction with the Postcode Shipping app. We have been able to create a wide range of shipping options based on the order value, location & weight. These have all been mapped to dedicated DPD services to avoid any manual sorting. Highly recommend!

Twiggy Shop || Plus size

Aug 01, 2025  on Shopify

The app works perfectly – very user-friendly interface, generating shipping labels is quick and easy. Support is responsive and helpful. Bogdan is always ready to assist and does so promptly and professionally. Highly recommend!

Evolve Organic Beauty

Jul 30, 2025  on Shopify

Works better by a mile than other more expensive integration options we've tried. Emails are responsive, and the app is fairly intuitive with good functionality. No major trip ups, any fixes have been pretty easy to sort out and don't require days of investigation or head scratching - shout out to Bogdan for the ongoing support

ROX

Jun 02, 2025  on Shopify

Até ao momento nada a apontar. Sempre que preciso entro em contacto com o suporte e o Bogdan dá o suporte desejado e mais ainda. Pelo suporte excecional que demonstraram ter até agora e por todas as funcionalidades oferecidas, tenciono continuar a crescer com a WebShopAssist. Vamos em frente

E-liquids

Mar 11, 2025  on Shopify

The DPD Integration Shopify App has been incredibly useful for our business. It has streamlined our shipping process, saving us time and reducing errors. Generating labels and tracking orders is now effortless, and it has greatly improved our overall efficiency. Highly recommend for any Shopify store using DPD!

Level Stores

Dec 13, 2024  on Shopify

The price is perfect! It's not like other apps that are overpriced and require you to pay various fees. The developer is also very friendly and always answered and solved any questions I had! I wish you all the best!

NAIL SHOP

Oct 14, 2024  on Shopify

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

DoRámu

Sep 21, 2024  on Shopify

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology. We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

Keep-n-Trip. Outdoor accessories manufacture

Aug 21, 2024  on Shopify

Important update! The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great! Many thanks to the guys for their work, I am changing the rating of their app to 5. Keep it up! =========== My company is forced to use this application until we find a more convenient one, even if it means changing the service provider. It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive. We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

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