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Downpay: Deposits made simple logo

Downpay: Deposits made simple

Develop by Hypehound

$9.99

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial

    Drive AOV with deposit and easy partial payment collection.

    Native shopify integration
    Partial payment options
    Automated payment reminders
    Api and flow integration
    Optional customer portal
    Flexible payment authorization
    Supports multiple themes
    74 Reviews
    8

    About Downpay: Deposits made simple

    Launched Mar 20, 2023

    Categories

    Built by Hypehound

    Email :

    [email protected]

    Address

    124D-250 Fountain Place, Ottawa, ON, K1N 9N7, CA

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    Introduction Video

    Description

    Split, partial payment, deposits, pay later options with card on file to boost your preorder sales

    Customers want to buy your high value made to order preorder products but may need payment flexibility. Offering partial payment, deposit, or pay later options on products with build times can improve sales and customer loyalty. Enable payment reminders or simply collect the remaining balance from the card on file when you're ready to ship. Downpay supports Shopify features like discounts, Flow, bulk editing, and themes including Hydrogen. Elevate your buyer journey with Downpay for deposits.

    Customers want to buy your high value made to order preorder products but may need payment flexibility. Offering partial payment, deposit, or pay later options on products with build times can improve sales and customer loyalty. Enable payment reminders or simply collect the remaining balance from the card on file when you're ready to ship. Downpay supports Shopify features like discounts, Flow, bulk editing, and themes including Hydrogen. Elevate your buyer journey with Downpay for deposits. more
    • Offer partial payment on some or all products all in one order
    • Charge or authorize payment manually or automatically to the card on file
    • Use Downpay's API or Flow integration for partial payment automation at scale
    • Enable Downpay on legacy, 2.0 themes or custom storefront including Hydrogen
    • Optional customer portal to update payment method or cancel orders

    Pros

    • Allows partial payments, deposits, or pay later options, which can increase sales by making high-value items more accessible
    • Automated payment reminders and balance collection reduce the manual labor involved in managing payments
    • Integrates seamlessly with native Shopify features such as checkout, discounts, bulk editor, and themes
    • Supports both legacy and 20 themes, as well as custom storefronts including Hydrogen
    • Provides an optional customer portal for updating payment methods or canceling orders, enhancing customer experience
    • API and Flow integration enable partial payment automation at scale, which is beneficial for large stores
    • Highly praised customer support, noted for being exceptional and quick to resolve specific issues

    Cons

    • Limited user reviews available to assess the app's performance across a larger user base
    • Potential dependency on manual settings if not utilizing automation features

    Top Helpful Reviews

    View all reviews

    Slipstream

    Jan 10, 2025  on Shopify

    Slipstream is a seasonal business across much of the US and with Downpay are able to run marketing even out of season and also maximize our database by converting much more customers with Downpay's deposit application as it allows us to then customize a ship date based on the customers input. Onboarding was amazing with the team and as I've had questions or needed to determine how Downpay would work with other initiatives, the team was so responsive. I highly recommend this app. It was perfect or our business.

    Rue & Vervain

    Dec 05, 2024  on Shopify

    I’m delighted to share my positive experience with Downpay! We’ve been using it in our store for our preorder items, allowing customers to pay half upfront and the rest in 30 days. I just had a wonderful meeting with Diana, and I truly appreciate the time she dedicated to helping us customize Downpay to fit our needs. She also assisted in setting up workflows that automate our processes and bring our vision to life. This has saved us a significant amount of time, and I’m excited to continue working with Downpay in the future!

    Havens | Luxury Metals

    Nov 28, 2024  on Shopify

    Amazing app. I have such a custom, high end product that I desperately needed something like this for many years. When Downpay became an option, I couldn't believe it. I've used it for the better part of a year now and it has done great - lifting our online conversion rate and making it less of a gap to get the customer engaged with the purchase. The app is great but the service is even better. Diana is very on the ball with tweaks and adjustments, helping me tailor the app to our store's needs. I can't say enough great things, this is one of the best apps I've ever had. Thank you

    Frame Fitness

    Nov 24, 2024  on Shopify

    Down pay App achieved exactly what we needed it to, which was a deposit on future inventory (we kept selling out). By using Downpay we were able to mitigate inventory risks and increase PO's after gauging demand. UI is buttoned up. After the customer initiates the deposit, their system makes it simple to charge the remaining amount from the 'Customers' tab. Support team was awesome to work with. Overall great experience, surprised more people aren't using it.

    Production Lareault

    Nov 13, 2024  on Shopify

    Excellent app. Works well with our 20% down, 80% later needs. Amazing, helpful and responsive team. For an app that affects money and order taking, you want to feel comfortable with quick support, and the DownPay team delivers!

    Nash Yarn Fest

    Sep 29, 2024  on Shopify

    Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!

    Monk

    Sep 24, 2024  on Shopify

    Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS. The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs. Would highly recommend

    Welham & Co

    Sep 11, 2024  on Shopify

    Downpay has been a game-changer for our business. Our customers now have the option to place an order and see their custom artwork before they pay! As a result, our sales have gone up significantly and our customers appreciate the flexibility to pay only once they approve their custom order. Denis & Diana have also both been incredibly helpful with implementing Downpay on our store. Being able to talk directly with the founders has been great, and they even helped with a few customizations to ensure everything went smoothly. Highly recommend Downpay for any type of business - your customers will thank you!

    Double Knot Pictures

    Sep 04, 2024  on Shopify

    Incredible support, and the only reliable down payment app on Shopify. Made by Shopify Alums! I can't recommend them highly enough.

    Legacy History Pride

    Aug 14, 2024  on Shopify

    Using this app has been seamless and when I don't know HOW...they are quick to respond and help you thru the process. Defiantly a big help to the small business who want to collect down payments until they are ready to ship.

    Neuro-Nova

    Aug 07, 2024  on Shopify

    Very helpful while navigating issues trying to implement the app into my custom website. We were able to make it work!

    inGAMBA

    Jul 09, 2024  on Shopify

    An easy 5 stars - I could do with 6 to be honest. Easy to use, works well but the best thing about using Downplay is the support. World-class is not an understatement for once. Diana and the team have been superb - thank you so much! I cannot recommend Downplay enough

    Craze Central

    Apr 20, 2024  on Shopify

    The support offered by Diana has been exceptional. She even went to the lengths of recording a video of on-screen actions to show us how to create a solution that was causing us a headache. The app itself allows us to take a deposit in a way that no others could, and removes accounting problems that other apps create by trying to short-cut the manner in which the deposit is dealt with. We have very particular requirements in the way in which the remaining balance is to be taken and Downpay/Diana have allowed us to find a way to do this.

    HB Florals

    Apr 15, 2024  on Shopify

    Everything is very easy to use, and the customer service is very quick and efficient! Had questions about customers changing their second deferred payment method, and the resolution was so simple! Love this app!

    Deviate Cycles

    Mar 21, 2024  on Shopify

    After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

    Show more reviews

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