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Customer reviews: Doran Product Reviews App & QA

Develop by Doran

Doran Reviews & Questions is a Shopify app designed to help merchants collect and showcase customer reviews and Q&A to build trust and boost sales. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (414)

Overall rating
4.9

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

  • User-friendly, easy-to-navigate interface
  • Seamless integration with Shopify stores
  • Excellent and responsive customer support
  • Comprehensive features available in the free plan
  • Customization options for widgets and branding
  • Ability to import reviews from multiple platforms
  • Strong support for multilingual stores

Common Concerns

  • Some integrations are missing, limiting functionality for specific users
  • Manual entry of questions from previous apps can be cumbersome
  • Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

Miltiples Store

Jul 29, 2025  on Shopify

Great experience and amazing customer service, helped me with what I needed very quickly. I also love the modern yet simple widgets, mostly premium features but for free! thank you Doran team

Loot Unboxed

Jul 24, 2025  on Shopify

One of the better review apps that has good free options unlike the others. The support team helped me solve my issue within a day.

Pixies Rule

Jul 16, 2025  on Shopify

Very well written App and very easy to install with their automated guidance. I appreciate your hard work in this as it frees up my time as well.

BuildQuip

Jul 15, 2025  on Shopify

This app is very functional and offers a lot of premium features. Looking forward to seeing the results of these customer reveiews coming in!

Holy Mango Store

Jul 15, 2025  on Shopify

I had a few issues in the beginning using the Doran Product Reviews app, but Andrew was incredibly helpful and responsive. He guided me through the resolution process quickly and efficiently. I'm very pleased with the support and the outcome. Thank you!

Moukadou

Jul 12, 2025  on Shopify

For some reason, the review product widget's width is very small and insufficient, and there’s no option at all to make it larger. Don't waste your time on this

Groundz.com

Jul 10, 2025  on Shopify

Recently installed app. looks promising with great features and all included. keep up the good work!

Kiddoko

Jul 09, 2025  on Shopify

Doran is the app we use in our stores, and I can't be more satisfied. Impeccable design and easy to use. Andrew and his team provided outstanding support, helping us resolve issues quickly and efficiently. Thanks!

【公式】アミノ家族オンラインショップ

Jul 09, 2025  on Shopify

無料だと機能制限があるものが多いし、今まで使用していたものは日本語の対応がなかった。こちらのアプリは無料でも機能が多く、さらに日本語にも対応しており、管理画面での操作も直感的でカスタマイズできる。本当にありがたい。

doorbey india

Jul 08, 2025  on Shopify

Doran Review App is one of the most user-friendly and powerful review tools we've added to our Shopify store. The interface is clean, easy to navigate, and the customization options for displaying reviews on product pages are excellent.

KOMPOSITlageret

Jul 07, 2025  on Shopify

Virker som en drøm men kræver lidt opsætning med klaviyo og fuldstændig gratis så længe du ikke sætter discount til for opsætning af reviews :)

Ishvara Store

Jul 07, 2025  on Shopify

Easy to understand, very intuitive and pretty much provided everything that you'd need for reviews - absolutely for free !!!!

KAVKIMONO

Jul 05, 2025  on Shopify

インストールしたばかりで、まだレビィーがなく詳細は分かりませんが、 無料なのに機能が揃っていることと、翻訳を自由に変更できるのがいいですね。

Mobilezone

Jul 02, 2025  on Shopify

I am very impressed how they allowed so much functionality for free amazing to see <3 Also it works great out of the box not something I can say for my experience with Shopify apps. To be honest as amazing as shopify is in some places not having wishlist and reviews by default and some other such and such is so meh..

HAUTE

Jul 02, 2025  on Shopify

How can they have 381 authentic reviews for an app that they don't have functioning yet? I wasn't able to get it to work and contacted support to be told they can't assist because, 'we don't have the store reviews feature yet'. They then wanted to charge monthly fees just to help upload a file.

Sorelle Home

Jul 01, 2025  on Shopify

My experience with doran is very good very easy to use and friedly customer service and great functionality. highly recommended

CEIBA

Jul 01, 2025  on Shopify

Unable to export CSV for Google reviews. As a E-Commerce brand, our customers have a lot of trust in our testimonials and reviews so it is an important component to get perfectly right. Unfortunately, this is likely not the solution, as it was not for us. We are unable to export a CSV of our customer reviews from the app in any way. In addition, when we messaged support, they asked un the reason for wanting it in an informal response. After answering, Andrew responded with; "Thank you so much for providing more information about that. Because the exportation requires a lot of resources to export them. How do you feel if we do it for you with only $6/month? Best regards, Andrew" All in all, not the greatest experience. The first few emails were each within a few minutes until we declined the informal "Upgrade" to get our CSV. At this point, we still have not received nor see any way to get this simple task done. Especially important when Doran is limited and only has integration for a few mainstream apps and channels. That being said, it probably will work great if you have a relatively simple business model and just need "Reviews" and to show them.

AmpereAccs

Jun 30, 2025  on Shopify

Great product, still figuring out some of the features, the product loads quickly, which is something I care about!

Darco Direct

Jun 27, 2025  on Shopify

We just installed this app on our Shopify site that is about to launch. I have been impressed with all of the functionality of the app--from the widgets for the site to the review emails. Their customer service is top notch. Anytime that I have had to contact them for a question, I have received a response within just a few minutes. I would highly recommend Doran!

Crunch Crumble

Jun 26, 2025  on Shopify

Love the app guys, showing reviews in a neat way will go toward converting more customers for my business. The support team are quick to respond, and they resolved an issue I had quickly.

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