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Customer reviews: Doran Product Reviews App & QA

Doran Reviews & Questions is a Shopify app designed to help merchants collect and showcase customer reviews and Q&A to build trust and boost sales. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (391)

Overall rating
4.9

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

  • User-friendly, easy-to-navigate interface
  • Seamless integration with Shopify stores
  • Excellent and responsive customer support
  • Comprehensive features available in the free plan
  • Customization options for widgets and branding
  • Ability to import reviews from multiple platforms
  • Strong support for multilingual stores

Common Concerns

  • Some integrations are missing, limiting functionality for specific users
  • Manual entry of questions from previous apps can be cumbersome
  • Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

KAVKIMONO

Jul 05, 2025  on Shopify

インストールしたばかりで、まだレビィーがなく詳細は分かりませんが、 無料なのに機能が揃っていることと、翻訳を自由に変更できるのがいいですね。

Mobilezone

Jul 02, 2025  on Shopify

I am very impressed how they allowed so much functionality for free amazing to see <3 Also it works great out of the box not something I can say for my experience with Shopify apps. To be honest as amazing as shopify is in some places not having wishlist and reviews by default and some other such and such is so meh..

HAUTE

Jul 02, 2025  on Shopify

How can they have 381 authentic reviews for an app that they don't have functioning yet? I wasn't able to get it to work and contacted support to be told they can't assist because, 'we don't have the store reviews feature yet'. They then wanted to charge monthly fees just to help upload a file.

Sorelle Home

Jul 01, 2025  on Shopify

My experience with doran is very good very easy to use and friedly customer service and great functionality. highly recommended

CEIBA

Jul 01, 2025  on Shopify

Unable to export CSV for Google reviews. As a E-Commerce brand, our customers have a lot of trust in our testimonials and reviews so it is an important component to get perfectly right. Unfortunately, this is likely not the solution, as it was not for us. We are unable to export a CSV of our customer reviews from the app in any way. In addition, when we messaged support, they asked un the reason for wanting it in an informal response. After answering, Andrew responded with; "Thank you so much for providing more information about that. Because the exportation requires a lot of resources to export them. How do you feel if we do it for you with only $6/month? Best regards, Andrew" All in all, not the greatest experience. The first few emails were each within a few minutes until we declined the informal "Upgrade" to get our CSV. At this point, we still have not received nor see any way to get this simple task done. Especially important when Doran is limited and only has integration for a few mainstream apps and channels. That being said, it probably will work great if you have a relatively simple business model and just need "Reviews" and to show them.

AmpereAccs

Jun 30, 2025  on Shopify

Great product, still figuring out some of the features, the product loads quickly, which is something I care about!

Darco Direct

Jun 27, 2025  on Shopify

We just installed this app on our Shopify site that is about to launch. I have been impressed with all of the functionality of the app--from the widgets for the site to the review emails. Their customer service is top notch. Anytime that I have had to contact them for a question, I have received a response within just a few minutes. I would highly recommend Doran!

Crunch Crumble

Jun 26, 2025  on Shopify

Love the app guys, showing reviews in a neat way will go toward converting more customers for my business. The support team are quick to respond, and they resolved an issue I had quickly.

Clear For Men

Jun 22, 2025  on Shopify

I couldn't recommend enough - fast to respond and made sure that everything I needed was done! I also love the layout of the reviews, too - GET THIS APP!

Dreemo Health

Jun 21, 2025  on Shopify

One of the best app for reviews. It offers all premium features for free where other apps charge a lot of bucks. Moreover, the service is so quick usually they respond within a few minutes. If you are broke, this is one of the game changer!!

Pirs

Jun 19, 2025  on Shopify

Іs a very cool app, with the most flexible settings and the ability to translate into different languages. I recommend it. Better than most paid apps.

Ella & Eve

Jun 19, 2025  on Shopify

Amazing app. Covers everything you would need in a review app. Great team who respond to any issues you may have. A++++

Sistas Curl Collection

Jun 19, 2025  on Shopify

Andrew was really helpful. The app is clear and easy to use. It really love the app, I would very much like to recommend.

Zelira Beauty

Jun 17, 2025  on Shopify

Exactly what I needed! This app made setting up my store so much easier. Super user-friendly, clean interface, and the support team is actually responsive (rare!). Helped me customize things without needing to touch code. Highly recommend if you're looking for a smooth, stress-free setup.

Vottorie

Jun 16, 2025  on Shopify

Incredible app. I was looking for a review app, and this was by far the best. I had a problem with a widget, so I contacted the creators, and they resolved it very quickly. It's nice to find such a good app that's free; it rarely happens anymore. 10/10

Harryskraft

Jun 02, 2025  on Shopify

They really care about my store and are careful to reply fast. Also it is absolutely Free! The best review app I ever had.

Cheeky Hamster Crafts

May 29, 2025  on Shopify

Thank you so much for your support and patience, Andrew! Keep up the good work, you have such a great app! After trying out over 15 apps, I discovered Doran had everything I needed. It is very easy to use, lots of widgets to display questions and reviews. The fact that it is translated in multiple languages correctly was what interested me the most. I'm very happy to have found it!

Canterpants

May 29, 2025  on Shopify

This App is very comprehensive for a free App. It has taken a bit of work to setup, but Andrew's support has been exceptional. I'm still tweaking wording etc, but the flexibility of the customisation of templates is fabulous. I chose this App because I couldn't change email wordinig in another App I first trialled - personalisation, wording and tone are everything for the brand.

Sal Del Cristal

May 29, 2025  on Shopify

They are super dedicated in helping us IMMEDIATELY when needed, and the app is SUPER customizable, much better than other ones that say they are free but they are very limited. I can customize it to my theme's font, my colors, I can import my own, request reviews through emails, this app and the team are excellent!!

Nutrida™

May 26, 2025  on Shopify

Nice job, just configuring the emails and applying the app to my store, but I have to say that the tutorial is amazing and the configuration is really easy. Great features for free and the widgets are thought for all types of shops, considering the news in the market and the impact of not having reviews at the begining, very well thought. Thank you for the good job.

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