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Customer reviews: Doran Back in Stock | Preorder

Develop by Doran

Doran Back in Stock & Preorder helps Shopify merchants manage out-of-stock products and preorders seamlessly. This review covers its features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (123)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive opinion of "Doran Back in Stock | Preorder." Users appreciate the app's comprehensive features and easy customization options, with many hailing it as one of the best solutions for managing out-of-stock items through notifications and preorder options. The app’s strong support team, particularly Andrew, receives frequent praise for their quick and helpful responses, which contribute significantly to the overall satisfaction of the merchants.

Key Strengths

  • Comprehensive features including back-in-stock notifications, preorders, and low stock counters.
  • Great customizability and ease of setup.
  • Blistering fast support, especially praised for its promptness and effectiveness.
  • Consistent updates and improvements based on user feedback.
  • Good email templates and design options.

Common Concerns

  • Emails sent to Gmail addresses occasionally end up in spam folders.
  • Rare technical issues such as app not displaying buttons correctly, though support is quick to resolve these.
  • A significant glitch reported involving mass email errors, although it was addressed promptly by developers.

Final Thoughts

"Doran Back in Stock | Preorder" is highly recommended for merchants looking for a one-stop solution to manage stock notifications and preorders. While minor issues do occur, the responsive and effective support team ensures they are quickly resolved. Overall, the app is seen as a valuable tool with excellent support, making it a favorite among its users.

REYNA

Sep 01, 2025  on Shopify

Excellent support and very useful app! The team is responsive, professional, and attentive. I’m really happy with their service and highly recommend them!

Kenneth Toys LTD

Sep 01, 2025  on Shopify

The support from Andrew on the Dorran team was a game-changer. He was incredibly fast and efficient, solving my issue almost instantly and getting me set up to send out notifications without a hitch. This app is a great tool, and the top-tier customer service makes it an absolute must-have.

Buy British PH

Aug 16, 2025  on Shopify

So far so good, I did have issues with getting it going, but help was at hand and they were able to install it earlier today. Will update once used for a month or two, thanks

MyLittle Deen

Aug 12, 2025  on Shopify

After many month using this app, it's really a great app, I highly recommend it, your ROAS will climb to the moon

PurO3

Aug 11, 2025  on Shopify

The developers are nice and communicative and the app does everything we need it to. We're only using the back in stock feature but will likely add more.

Partisan Games

Jul 20, 2025  on Shopify

Personally I found this a very complicated App. I don't understand why you need to alter your DNS settings to verify an email address for the ability to send customer emails, it all seems a bit fishy to me. Well that's how I figure it. I also told Andrew that my host was sending out error codes for the settings I was being told to use in my DNS CNAME and TXT settings, I was told to "calm down", that is not how you speak to a customer! Well I have calmed down, I never do things on the spur of the moment. This App is way too complicated to use for the simple tasks it has to perform. I will be uninstalling and looking for a better and easier option

Vivace

Jun 22, 2025  on Shopify

We've had a great experience using the Doran app for our Shopify store at Vivace UAE. The setup was smooth, and the team behind it has gone above and beyond to provide excellent support and valuable features. We really appreciate them offering premium features for free. It's clear they genuinely care about helping small businesses grow. Thank you for the hard work and dedication! Highly recommended

Circuit Werks

Jun 20, 2025  on Shopify

The customer service and function has been great. They are a small team and take the time to reply to their user base.

Pleione Creative

Jun 10, 2025  on Shopify

Amazing app with the best customer support! This app includes so many great and necessary features and allows for a lot of customization. Andrew is so kind and provides prompt and helpful support! I’m so happy I installed this app for my store!

FOREIGN CLOSET

Jun 02, 2025  on Shopify

My experience thus has been positive. Doran’s customer service was good and they were attentive—always quick to answer and kept me in the loop the whole time.

Lizzie & Friends

May 29, 2025  on Shopify

It's very useful and easy to use. Customer service is faster than Flash. I can't believe it's free. Thank you!

Gem Kingdom B2B

May 28, 2025  on Shopify

Although the app wasn't compatible with my webshop, the support team went above and beyond in their efforts to make it work.

ysle

May 22, 2025  on Shopify

Appreciate how helpful and responsive the team is. Have yet to fully use the app but looking forward to it!

Real Hues

May 20, 2025  on Shopify

Everything has been running smoothly. Whenever I had questions during setup or when I received my first pre-order, the support team quickly responded and found solutions to any questions or concerns I had.

Origins Jewellery

May 20, 2025  on Shopify

So far, the app seems great. Easy to use and it's free, with no "gotchas"! Excellent work by the team and hopefully support them in the future with paid apps to reward them for creating this app for free. Great work guys.

Meduzyna Kombucha

May 19, 2025  on Shopify

The product works as expected and the team is very helpful with setting everything up. Highly recommend this experience!

Jwhisky

May 18, 2025  on Shopify

Excellent Support and Impressive Features: The customer support is absolutely outstanding – fast, helpful, and very solution-oriented. The feature set is also impressive and covers everything I need for back-in-stock notifications. I haven’t used the app for very long yet, but first impressions are excellent.

La Miocherie

May 16, 2025  on Shopify

En test sur la boutique en ligne de lamiocherie.fr depuis 2 jours, et pour l'instant c'est top top top ! La première app d'alerte de retour en stock qui tient ses promesses. Je n'ai pas encore testé les autres fonctionnalités.

Brass Engine Studio

May 15, 2025  on Shopify

Super easy to set up, and gives me inline buttons and widgets. The developers are quick to respond and made an incredible set of apps for running Shopify

Café Catunambú

May 12, 2025  on Shopify

They respond extremely quickly to any incident and resolve it immediately. The support is exceptional.

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