Doran Back in Stock | Preorder logo

Customer reviews: Doran Back in Stock | Preorder

Develop by Doran

Reviews (33)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive opinion of "Doran Back in Stock | Preorder." Users appreciate the app's comprehensive features and easy customization options, with many hailing it as one of the best solutions for managing out-of-stock items through notifications and preorder options. The app’s strong support team, particularly Andrew, receives frequent praise for their quick and helpful responses, which contribute significantly to the overall satisfaction of the merchants.

Key Strengths

  • Comprehensive features including back-in-stock notifications, preorders, and low stock counters.
  • Great customizability and ease of setup.
  • Blistering fast support, especially praised for its promptness and effectiveness.
  • Consistent updates and improvements based on user feedback.
  • Good email templates and design options.

Common Concerns

  • Emails sent to Gmail addresses occasionally end up in spam folders.
  • Rare technical issues such as app not displaying buttons correctly, though support is quick to resolve these.
  • A significant glitch reported involving mass email errors, although it was addressed promptly by developers.

Final Thoughts

"Doran Back in Stock | Preorder" is highly recommended for merchants looking for a one-stop solution to manage stock notifications and preorders. While minor issues do occur, the responsive and effective support team ensures they are quickly resolved. Overall, the app is seen as a valuable tool with excellent support, making it a favorite among its users.

K9 Brands

Nov 15, 2024  on Shopify

Looks like a WONDERFUL App, and would love to use this app to simply display my PreOrder products. I was able to setup 1 Campaign for 2 Products without too much trouble. PROBLEM: My Campaign (PreOrder Button or Badge) never showed on the Product(s) or the Collection pages for those Products at all (app has been activated in theme settings). Using Dawn v15+.

Charming Beads

Oct 27, 2024  on Shopify

Worked fine for a while and then suddenly I received thousands of emails about just 15 items out of stock. It had a complete paddy and I cannot imagine if it had sent thousands of emails to my customers. Reported the fault to the app developer and Uninstalled for the safety of my site. Developer has since been in touch to apologise and also confirm the issue is fixed. I already moved on to use my free Klaviyo back in stock flow that I hadn't even realised was readily available to me

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