Donate Source ‑ Charity Widget logo

Customer reviews: Donate Source ‑ Charity Widget

Develop by Prezen Apps

Reviews (55)

Overall rating
4.5

What Merchants Think

Merchants generally have a favorable opinion of "Donate Source ‑ Charity Widget". Many appreciate the app for its robust functionality and excellent customer support, which stands out as a major positive aspect. However, there are some concerns, particularly regarding the potential issues that can arise after uninstalling the app. Overall, merchants find the app effective for integrating donation options into their platforms.

Key Strengths

  • Exceptional and responsive customer support praised by many users.
  • Effective at helping organizations set up and manage custom donation options.
  • Clear documentation and assistance provided during setup.
  • Increased donation amounts compared to previous solutions used by some users.
  • Smooth onboarding and customization experiences reported.

Common Concerns

  • Problems related to leftover code after uninstalling the app, requiring manual removal.
  • Instances of the app causing disruptions, such as rendering e-commerce functionalities inoperable.
  • Lack of a sample page before downloading, leading to initial apprehension for some users.

Final Thoughts

"Donate Source ‑ Charity Widget" is generally well-regarded for its impressive support and ability to enhance the donation capabilities of e-commerce platforms. While the app delivers on its promises, potential users should approach the uninstall process cautiously due to reported post-uninstallation issues. Despite this, it remains a strong choice for those seeking comprehensive donation management features and superior customer service.

Castle Rocks Cornwall

Jul 18, 2024  on Shopify

This is an update from my earlier review because I feel sorry for the developers of this app. The App caused big problems for my shop after the uninstall. Code was left behind. I understand that the code was manual code that the developers helped with. Had I known they would need to manually uninstall this, I wouldn't have had to go to the trouble of hiring an expert to help identify the problem. The app itself, while it was working was good. Just be careful when you uninstall the app. Contact the developers to make sure they have removed ALL the code.

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