Donate Source ‑ Charity Widget logo

Customer reviews: Donate Source ‑ Charity Widget

Develop by Prezen Apps

Reviews (55)

Overall rating
4.5

What Merchants Think

Merchants generally have a favorable opinion of "Donate Source ‑ Charity Widget". Many appreciate the app for its robust functionality and excellent customer support, which stands out as a major positive aspect. However, there are some concerns, particularly regarding the potential issues that can arise after uninstalling the app. Overall, merchants find the app effective for integrating donation options into their platforms.

Key Strengths

  • Exceptional and responsive customer support praised by many users.
  • Effective at helping organizations set up and manage custom donation options.
  • Clear documentation and assistance provided during setup.
  • Increased donation amounts compared to previous solutions used by some users.
  • Smooth onboarding and customization experiences reported.

Common Concerns

  • Problems related to leftover code after uninstalling the app, requiring manual removal.
  • Instances of the app causing disruptions, such as rendering e-commerce functionalities inoperable.
  • Lack of a sample page before downloading, leading to initial apprehension for some users.

Final Thoughts

"Donate Source ‑ Charity Widget" is generally well-regarded for its impressive support and ability to enhance the donation capabilities of e-commerce platforms. While the app delivers on its promises, potential users should approach the uninstall process cautiously due to reported post-uninstallation issues. Despite this, it remains a strong choice for those seeking comprehensive donation management features and superior customer service.

American Healthy Alternatives

May 24, 2024  on Shopify

After we installed this new app on our e-commerce platform, we noticed that our entire shopping cart feature became dysfunctional and non-operational. This situation has been extremely frustrating for our team as we rely heavily on online sales to drive our business. Despite our best efforts to communicate this critical issue to the technical support team over the past several days, the problem remains unresolved. As a result, our online store has been forced offline, leading to significant financial losses on a daily basis. We are urgently seeking a resolution to this issue to minimize the impact on our business operations.

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