Reviews: Dcode ‑ Discount codes in Cart

Customer reviews: Dcode ‑ Discount codes in Cart

Reviews (103)

Overall rating

4.3

5

8
4
3
2
1

2

What Merchants Think

The "Dcode ‑ Discount codes in Cart" app receives mixed reviews from merchants. Many users praise its functionality and the quality of customer service, often mentioning quick and helpful support from team members like Ashrit. However, there are concerns about its reliability over time and communication from the support team regarding ongoing issues.

Key Strengths

Quick and responsive customer service
Customizable integration, often completed for free
Ability to increase conversion rates by adding discount options directly in the cart
User-friendly interface

Common Concerns

Issues with app functionality over longer periods
Lack of communication and follow-up on support needs
Challenge in reliably keeping the app operational without frequent reinstallation

Final Thoughts

The "Dcode ‑ Discount codes in Cart" app is highly regarded for its customization capabilities and exemplary customer support, often leading to enhanced user experiences and increased sales. While it has significant strengths, merchants looking to use this app should be aware of potential reliability issues and prepare for possible communication gaps with the support team.

Gnome

Jul 29, 2022 on Shopify

Excellent app, great support. They customized the integration for me free of charge! It was super easy

Vapeslough

Feb 24, 2022 on Shopify

Amazing service and given me support much much more the expected, thanks Ashrit for you help, I will be looking forward working on future projects.

TWELVElittle

Nov 09, 2021 on Shopify

Awesome customer service! Helped with issues almost immediately and was able to get everything looking the way we wanted.

Bijou Candles

Sep 10, 2021 on Shopify

Love this app. We wanted to offer the discount section in our cart drawer. Customer service was very helpful!

Novelty Village

Jul 30, 2020 on Shopify

We had problems customizing the app design into our cart page and went into chat at Dcode (app section in Shopify). Ashrit was quick to help and set up everything (style / position etc) to fit into our website design. THANK YOU

Gadgets Online

Feb 19, 2020 on Shopify

Amazing app and customization. This is definitely a 5 star and Ashrit never failed to amaze. Thank you so much!

kclm

Jan 27, 2020 on Shopify

Dcode cart is really good, the team support is excellent, they take the time to setup everything you need for free!!! Nice app because it can raise the conversion rate, so I recommend.

Blade + Blue

Sep 05, 2019 on Shopify

The app works great and the team at Dcode offers lightning fast support and will setup everything for you if you want. They had the code box styled exactly how we wanted it within hours. We are excited to have this feature added to our store!