Reviews: Discount Ninja Promo Engine

Customer reviews: Discount Ninja Promo Engine

Reviews (242)

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What Merchants Think

Merchants using "Discount Ninja Promo Engine" generally express positive feedback about the app's functionality and the responsive customer support. Many users appreciate its dynamic promotion capabilities and find the app essential for their store operations. However, there's a consensus that there is a learning curve involved, and setting up the app initially can be a bit complex.

Key Strengths

Highly responsive and helpful customer support.
Wide array of promotion options, including stacking discounts and multi-level discounts.
Intuitive and easy-to-use once set up.
Constant improvements based on customer feedback.
Ability to handle complex discount scenarios effectively.

Common Concerns

Initial setup can be complex and may require technical support.
The interface can be glitchy at times.
Learning curve at the beginning.
Some features like 'bundled items' are still under development.
Performance issues with a large number of promotions, although support quickly addresses these issues.

Final Thoughts

"Discount Ninja Promo Engine" is widely regarded as a powerful tool for managing discounts on Shopify stores, offering a robust set of features that cater to various promotional needs. Despite some challenges with setup and occasional glitches, the app's capability and stellar customer support make it a recommended choice for those needing a comprehensive discount solution.

Burju Shoes

Nov 03, 2024 on Shopify

Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!

VP Racing Fuels Inc.

Oct 09, 2024 on Shopify

Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.

Rapanui Clothing

Oct 07, 2024 on Shopify

We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend

Fabricland Online

May 09, 2024 on Shopify

This app is exactly what we needed for stacking discounts and can handle multiple discounts at once. Is easy and intuitive to use. Once set up and scheduled works seamlessly in the background. The interface is a little glitchy at times but overall works well and I'd recommend. Support is responsive and any issues are resolved quickly.