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Customer reviews: Digitally ‑ Digital Products

Develop by Shopify

The Digitally app helps Shopify merchants sell digital products seamlessly. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (31)

Overall rating
4.6

What Merchants Think

Merchants using "Digitally ‑ Digital Products" generally find the app to be simple and effective for managing digital downloads, especially praising its ease of use and instant download capabilities. However, there are some concerns regarding customization and feature limitations. Overall, the app is considered a good option for those looking for straightforward digital product management, especially on a free plan.

Key Strengths

  • Easy to set up and manage digital products.
  • Instant download functionality for customers.
  • Effective support for large file sizes, up to 1GB or more.
  • User-friendly interface with recent improvements such as editing listings.
  • Free plan availability and smooth operation.

Common Concerns

  • Delayed email links and errors on download pages.
  • Lack of customization for emails, including sender address and branding.
  • Inability to upload files to product variants separately.
  • Absence of help documentation or support during weekends.
  • Missing feature for customers to access all purchase links on a single page.

Final Thoughts

"Digitally ‑ Digital Products" is an effective tool for simple digital download management, especially for merchants who do not require extensive customization options. While there are areas for improvement, particularly with customization and support documentation, the app's strengths in ease of use and flexibility in handling large files make it a recommended choice for many, especially at its price point.

Ricky Mujica

Mar 31, 2024  on Shopify

It's the weekend and I installed this app. I need to fulfill orders by sending a link and a photo. But there are no help docs! None! At least I can't find them. I sent a help request and got a message back that there is no one around to help! I need are some kind of instructional docs or FAQ page! I can't wait until Monday because I have several orders to fulfill today! Uninstalling this app as soon as I finish this review!

STL Studio Collections

Mar 28, 2024  on Shopify

No admitía archivos grandes, pero se han puesto en contacto conmigo después de la review y dicen que ya se admiten archivos de hasta 1GB o más si te es necesario, la app es muy fácil de manejar aun que no esté en Español, muy intuitiva.

Zelve's Body Boutique

Mar 27, 2024  on Shopify

It's a really simple and effective app, though I do hope they add a feature to edit a listing so I can switch out updated files. But even then, it's super simple to delete and remake listings for replacements, so this isn't a big issue. I've only had good experiences with this app. I could see if someone needed more space to upload, but I don't need that much for my products.

Bright Swan

Jan 29, 2024  on Shopify

This is perfect for simple instant downloads. It's incredibly easy to use for both the store and the customer. It works so smoothly, and bonus, it's free. You cannot beat that!

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