Exceptional response time for every tech support request so far. The service has been very stable. Hoping for better control over email formatting soon.

Just love how this app works on digital products. I do sell knitting patterns and use the option of put the customer name and order number on the PDF file as well as limit on download.

Fileflare is amazing. After unresolved issues with a very popular app we used before, we tested several similar ones, and this was the only one that truly met all our requirements. It's practical, well-structured, and efficient. No complaints, just praise! We actually regret not having used this app much earlier. An extra star goes to the fast and thoughtful support. Well done!

Transitioned an extensive collection of digital products to Fileflare and couldn't be happier! Most importantly, the customer experience is far better than our previous digital download platform. The backend interface is also easier to use, and their v2 update allows us to handle everything within our Shopify admin. Only feature missing that we use (on a pretty limited basis) is the ability to deliver license codes. Overall, terrific app to manage digital products.

Love this app! It does exactly what I hoped and is easy to use. The Support Team are exceptionally responsive and truly helped when I needed it the most. I could not have hit my digital product launch day without their assistance. Highly recommend!

I have been on shopify for more than 6 years, but haven't seen such a good , robust app and on top of that the support from William and team is amazing. I wish I could give 10 stars :)

The flexibility to send either direct files or download links is a game changer. My clients love how easy it is to access their templates, and it’s super convenient for me as a store owner.

Managing multiple Excel and Word templates used to be a headache, but with Firefly’s organized dashboard, everything is easy to find and update. The interface is clear and beginner-friendly.

Flexible download links. I can share either the file itself or a custom download link. This makes things so much easier for my customers.

I love the ease of uploading and connecting the uploads to the products in my Shopify store. It is a straightforward, easy process. I am not that tech-savvy, but this app was easy to set up with clear, easy-to-understand instructions. I had a few questions and needed help with one thing, and these were answered quickly. I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!