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Customer reviews: Deposit & Partial Payment Depo

Develop by Shopify

Reviews (86)

Overall rating
4.4

What Merchants Think

The "Deposit & Partial Payment Depo" app generally receives positive feedback from merchants. Users appreciate its ability to handle deposits and partial payments, making it an excellent tool for facilitating larger transactions or new product launches. The setup process is often described as straightforward, and the app provides flexibility and security in payment management. One of the standout elements is the customer service, which many users highlight as exceptionally responsive and helpful.

Key Strengths

  • Efficient handling of deposits and partial payments, offering flexibility for customers.
  • User-friendly interface that is easy to set up.
  • Exceptional customer support, praised for responsiveness and personalization.
  • Customization options to meet merchant-specific needs.
  • Facilitates large transactions and bookings without financial strain.

Common Concerns

  • The app charges fees on manual and potentially unintended transactions, which some users find unfair.
  • Technical issues affecting website integration and performance for some merchants.
  • Concerns about being charged even when the app was not actively used.

Final Thoughts

Overall, "Deposit & Partial Payment Depo" is highly valued for its functionality in managing payments and deposits efficiently. The app's standout feature is its robust customer service, which supports users through any challenges they encounter. While there are some concerns regarding fees and technical glitches, the app remains a recommended choice for merchants needing flexible payment solutions.

Bharat Car Bazar

Jan 02, 2025  on Shopify

amazing

women's fashion mart

Dec 18, 2024  on Shopify

give 5 star best use

Living Oceans

Nov 24, 2024  on Shopify

Good support

Minimarvel

Nov 14, 2024  on Shopify

Deposit and partial payment options provide flexibility and security, allowing customers to make manageable upfront payments and pay off the balance over time. This approach makes larger purchases or bookings easier to commit to without financial strain. It's a convenient way to handle payments, offering both ease and clarity for both parties.

av360-linseed2023

Sep 02, 2024  on Shopify

Their customer service team was very helpful. They helped us solved our logo issue to be placed in the invoice every time we send invoice reminder to customers.

Jarrad Hewett

Sep 01, 2024  on Shopify

This was way easier than I anticipated plus someone contacts you right away to meet and help you with any questions you have in the app.

Celebrate Portraits

Aug 29, 2024  on Shopify

I have to give Karan full marks for his quick response to my customization requirements. He went above and beyond what most developers would do in my situation. Definitely get this app as it works just as described, and if you need some modifications they can look after you.

Factory 1 Direct

Aug 28, 2024  on Shopify

Excelente servicio de Shubhankar! la app es sencilla y fácil de utilizar, y el servicio al cliente increíble. La recomendamos ampliamente.

Savage Cadillac

Aug 19, 2024  on Shopify

This app is very easy to set up. The team was very helpful when I had a few questions on my initial set up call. I would highly recommend this app for taking deposits for new product launches or any else you would need to have a deposit made to start and complete any work or service you provide.

My Store

Aug 08, 2024  on Shopify

I was looking for this exact solution and I am very happy with Depo as an app. Also, I love the customer service, personalized and easy to access. The team was very helpful and they were quick to create a custom experience for my store.

Cross-Border Worldwide

Aug 04, 2024  on Shopify

We are delighted with the app! It offers all the features we need, and the support has been exceptional. Highly recommended!

JetLife Vacations Travel Agency

Jul 30, 2024  on Shopify

Excellent Customer Support. Thank you I was in a really bad situation.

SIMPLY SWEET STITCHES

Jul 04, 2024  on Shopify

customer service has been excellent. It's been tricky figuring out the split payment plan on my part, but the app has been great!

Agri-Route

Jul 04, 2024  on Shopify

took time but resolved issues from support team. good support

Let's Hang

Apr 25, 2024  on Shopify

The app is great it does exactly what I needed for my store, but the customer service really is the highlight. They are very helpful and prompt with their replies. Very kind and knowledgeable. Would recommend.

Rangat Home Decor

Apr 24, 2024  on Shopify

I got Best Support from shubhankar as he helped me in every step whatever i needed & definitely appreciate his work.

My Store

Apr 11, 2024  on Shopify

great app, and great service!

Redmond Used Motorcycles

Apr 06, 2024  on Shopify

Great product, allows for customers to place a deposit on a product to reserve it. Customer support is very fast when needed.

Spider Grills

Apr 01, 2024  on Shopify

Simple to use. Great customer support!

Snorkelplus.shop

Mar 20, 2024  on Shopify

customer service was excellent. quick responses and helped with anything they could.

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