Reviews: Deposit & Partial Payment Depo

Customer reviews: Deposit & Partial Payment Depo

Reviews (115)

Overall rating

4.6

5

31
4
3
2

1
1

2

What Merchants Think

The "Deposit & Partial Payment Depo" app generally receives positive feedback from merchants. Users appreciate its ability to handle deposits and partial payments, making it an excellent tool for facilitating larger transactions or new product launches. The setup process is often described as straightforward, and the app provides flexibility and security in payment management. One of the standout elements is the customer service, which many users highlight as exceptionally responsive and helpful.

Key Strengths

Efficient handling of deposits and partial payments, offering flexibility for customers.
User-friendly interface that is easy to set up.
Exceptional customer support, praised for responsiveness and personalization.
Customization options to meet merchant-specific needs.
Facilitates large transactions and bookings without financial strain.

Common Concerns

The app charges fees on manual and potentially unintended transactions, which some users find unfair.
Technical issues affecting website integration and performance for some merchants.
Concerns about being charged even when the app was not actively used.

Final Thoughts

Overall, "Deposit & Partial Payment Depo" is highly valued for its functionality in managing payments and deposits efficiently. The app's standout feature is its robust customer service, which supports users through any challenges they encounter. While there are some concerns regarding fees and technical glitches, the app remains a recommended choice for merchants needing flexible payment solutions.

Let's Hang

Apr 25, 2024 on Shopify

The app is great it does exactly what I needed for my store, but the customer service really is the highlight. They are very helpful and prompt with their replies. Very kind and knowledgeable. Would recommend.

Rangat Home Decor

Apr 24, 2024 on Shopify

I got Best Support from shubhankar as he helped me in every step whatever i needed & definitely appreciate his work.

My Store

Apr 11, 2024 on Shopify

great app, and great service!

Redmond Used Motorcycles

Apr 06, 2024 on Shopify

Great product, allows for customers to place a deposit on a product to reserve it. Customer support is very fast when needed.

Spider Grills

Apr 01, 2024 on Shopify

Simple to use. Great customer support!

Snorkelplus.shop

Mar 20, 2024 on Shopify

customer service was excellent. quick responses and helped with anything they could.

Presti Machines

Mar 15, 2024 on Shopify

I have some questions about functionality. I had looked at several products with no response from support, these guys came back within an hour. Absolutely great customer support which, is pinnacle when running a e-commerce store.

Meticulous Ink

Dec 28, 2023 on Shopify

A multitude of help and answers, plus the team were able to make some aesthetic tweaks to ensure the app displayed beautifully in my store. Very much looking forward to using this much more.

Berries Health & Genetics

Oct 12, 2023 on Shopify

We use the app for its subscription feature and the interface is very user-friendly and highly customizable. Customer service and response have been amazing as well. The team is very responsive and highly knowledgeable. Definitely recommend.

Caravans Away

Sep 21, 2023 on Shopify

I've been using the Depo app for our website, and even though we've had a few bumps in the road, I've got to give a big shoutout to their support team (Karan in particular). He has been super helpful and quick with responses. Support definitely gets a 5-star rating

Divinart

Sep 11, 2023 on Shopify

I will give 5 stars for the awesome on the fly service they just provided. I asked if they could change the text 'part payment' to 'Deposit' on product page and they did it in 3 minutes! Thought it was a long shot. Have yet to try full features... but that's a good start. Thanks Priyanshu.