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Customer reviews: 1‑Click Delivery Date Picker

Reviews (42)

Overall rating
3.9

What Merchants Think

The "1‑Click Delivery Date Picker" app receives mixed feedback from merchants. While many users appreciate its functionality and find it beneficial for managing orders during peak times, such as holidays, there are notable concerns about service continuity, unexpected billing issues, and lack of POS support. Numerous users commend the user-friendly nature and excellent customer support, which has been praised for resolving issues promptly and assisting with app setup and customization.

Key Strengths

  • User-friendly interface and easy setup process.
  • Effective in helping businesses manage orders, particularly during busy periods.
  • Highly customizable, suiting various business needs.
  • Responsive and helpful customer support, often praised by name.

Common Concerns

  • Removal of POS support without proper notice, impacting businesses relying on it.
  • Billing discrepancies, such as being overcharged when original plan prices were lowered.
  • Occasional functionality issues, especially with handling multiple orders from the same customer.
  • Lack of flexibility for handling non-physical products that might not require a delivery date.

Final Thoughts

Overall, the "1‑Click Delivery Date Picker" is well-received for its ease of use and positive impact on order management, with its strengths lying in its customizable features and commendable support team. However, the developer needs to address serious concerns about communication, pricing transparency, and feature reliability to improve user trust and satisfaction.

Exploding Bakery

Jun 27, 2023  on Shopify

The app plays up if a customer orders more than once in a short frame of time, the second order from the customer always hides the date. I have also contacted the team whether there is an option to NOT offer a delivery date for certain products such as online gift cards as they often have a built in email delivery calendar, which would then clash with the delivery calendar - it wouldn't be a physical product we would send out. I am hoping that by posting this someone would kindly get back to me.

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