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Customer reviews: 1‑Click Delivery Date Picker

Reviews (42)

Overall rating
3.9

What Merchants Think

The "1‑Click Delivery Date Picker" app receives mixed feedback from merchants. While many users appreciate its functionality and find it beneficial for managing orders during peak times, such as holidays, there are notable concerns about service continuity, unexpected billing issues, and lack of POS support. Numerous users commend the user-friendly nature and excellent customer support, which has been praised for resolving issues promptly and assisting with app setup and customization.

Key Strengths

  • User-friendly interface and easy setup process.
  • Effective in helping businesses manage orders, particularly during busy periods.
  • Highly customizable, suiting various business needs.
  • Responsive and helpful customer support, often praised by name.

Common Concerns

  • Removal of POS support without proper notice, impacting businesses relying on it.
  • Billing discrepancies, such as being overcharged when original plan prices were lowered.
  • Occasional functionality issues, especially with handling multiple orders from the same customer.
  • Lack of flexibility for handling non-physical products that might not require a delivery date.

Final Thoughts

Overall, the "1‑Click Delivery Date Picker" is well-received for its ease of use and positive impact on order management, with its strengths lying in its customizable features and commendable support team. However, the developer needs to address serious concerns about communication, pricing transparency, and feature reliability to improve user trust and satisfaction.

Living Fresh Home Goods + Flower Shop

Feb 27, 2025  on Shopify

Absolutely terrible - they got rid of POS support without notice despite it still being listed as a feature in their professional plan and to top it off they've been charging me $50 USD per month because that's the price that was listed when i signed up however at some point it was reduced to $30 per month and they didn't change my billing so they have over charged me by $20 a month. UPDATE Feb 27th 2025: The developers PREVIOUS public response which has now been deleted said they would refund me the overages I was charged as they changed their plans "a few years ago". After posting their response they immediately sent me an e-mail where they offered me 2 months refunded in return for removing my review. I said absolutely not as they publicly said they'd review and refund the overages i was charged which is somewhere between $480 and $720 USD - not to mention I haven't been able to properly use the app for my purposes since early-mid January. Without actually coming to an agreement they sent me a refund of 3 months - January, February and March 2025 (Total approx $150 USD), however the issue is that for at least two and a half of those months that they refunded for I haven't even been able to use the app the way I need to so those shouldn't have even been a question as we have support tickets going back to mid January to show this... So this is not a kind gesture this is giving me money back for a product that doesn't work for what I use it for after removing a support for a feature I depended on with zero notice. They have also stated they said they keep no records of when their plans change pricing but that they definitely contacted me to let me know of the change, an e-mail that I can not locate despite my efforts and they have not been able to produce proof of. I can only assume that they either lied as they didn't actually notify existing clients because thet didn't want to be paid less OR they realized how much they would be inclined to refund if they produce proof of an actual concrete change date. I imagine there are others in the same situation and I hope they speak up as this Developer is a dishonest, and is using the app billing policy as a scape goat despite the fact that it is intended to protect long term users not be a detriment to them. They have gaslit me, at points saying the feature still works, tried to provide a "refund" without actually coming to any form of settlement or agreement overall this experience after being a paying customer for over 3 years has been awful. If you are shopping around for apps I strongly recommend looking elsewhere.

Living Fresh Home Goods + Flower Shop

Feb 15, 2025  on Shopify

Absolutely terrible - they got rid of POS support without notice despite it still being listed as a feature in their professional plan and to top it off they've been charging me $50 USD per month because that's the price that was listed when i signed up however at some point it was reduced to $30 per month and they didn't change my billing so they have over charged me by $20 a month.

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