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8.2
Deliverlitics logo

Deliverlitics

Develop by Deliverlitics

$39-$600

/ Month
Free plan available 30 Days Free Trial

Prevent lost and stolen packages before they happen

Api integration
Ai risk assessment
Package loss prediction
Order risk screening
Risk-based recommendations
Address risk scoring
7 Reviews
8.2

About Deliverlitics

Launched Mar 06, 2024

Categories

Built by Deliverlitics

Email :

[email protected]

Address

3490 PIEDMONT RD NE, STE 1350, Atlanta, GA, 30305, US

Website Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Know your customers before they buy: Shared customer reputation system for e-commerce

Similar to how Uber lets drivers rate riders, we enable you to rate customers and share insights across our network. Identify loyal customers and flag policy abusers, alerting you to both high-value and risky shoppers before checkout. With automated tagging and a powerful rules engine, you can make smarter data-driven decisions to prevent fraud and reward great customers to maximize loyalty. With Shopify’s recent ban on auto-opt-in widgets, merchants have a new way to protect against fraud.

Similar to how Uber lets drivers rate riders, we enable you to rate customers and share insights across our network. Identify loyal customers and flag policy abusers, alerting you to both high-value and risky shoppers before checkout. With automated tagging and a powerful rules engine, you can make smarter data-driven decisions to prevent fraud and reward great customers to maximize loyalty. With Shopify’s recent ban on auto-opt-in widgets, merchants have a new way to protect against fraud. more
  • Alerts for known policy abusers at checkout to prevent fraud
  • Better service for loyal customers to boost retention
  • Integrates with Gorgias for seamless management
  • Profiles detailed customer patterns across our network of merchants
  • Helps reduce chargebacks and boost profit

Pros

  • Leverages AI and location-based data to prevent delivery fraud and porch piracy
  • Enhances customer delivery experience by intervening before a claim occurs
  • Predicts where lost packages are likely to occur, providing proactive measures
  • Screens all orders to assess the risk of delivery, offering actionable recommendations
  • Reduces friction and resolves problems with precision and accuracy
  • Allows access via API, enabling seamless integration into existing systems
  • Provides address-based risk scores for better fulfillment decision-making
  • Saves money and time throughout the post-purchase process

Cons

  • Reliance on AI may lead to occasional false positives or negatives
  • Depends heavily on the accuracy and comprehensiveness of location-based data
  • Potential privacy concerns with the use of location data
  • Users may need time to adapt to the system and interpret the risk scores accurately

Top Helpful Reviews

The Pew Pew Jew

Dec 02, 2024  on Shopify

With the holiday season in full swing, porch piracy is rampant. Deliverlitics is the weapon that keeps my order safe from thieves. I'm delighted I jumped on board with them early on and the peace of mind I end with everyday makes business less stressful.

SHITI Coolers

Nov 21, 2024  on Shopify

Deliverlitics is an invaluable tool for protecting against fraud orders on our Shopify store. It effectively identifies suspicious transactions before they are processed, saving us both time and money. The app's advanced fraud detection algorithms catch orders that might otherwise slip through the cracks. By preventing fraudulent shipments, Deliverlitics helps reduce chargebacks and potential losses. Overall, it's an essential app for any store looking to improve security and streamline operations within Customer Support. - Trevor - Co-Founder @ SHITI Coolers

SKWOL

Jun 11, 2024  on Shopify

I never leave reviews for apps and probably never will again but this one is worth it. We launched last November and getting out ahead of stolen packages and customer claims and/or delivery fraud wasn't actually top of mind with everything we had going on as a new small eCommerce business. Luckily we haven't had the misfortune of learning the hard way up until this point, but after a friend recommended this app, my hope is we never will. I had no idea this technology existed. Best interface. Super intuitive - especially for someone who's easily frustrated by backend design. Consider this another brick in the foundation. Highly recommend.

Fight Soap

May 09, 2024  on Shopify

There's nothing worse than loosing money/product to porch pirates or bad actors claiming "they didn't get their package". Having a heads up and being able to mitigate it before shipping a package is a game changer!

Tactical Baby Gear

Apr 23, 2024  on Shopify

ShopPay has helped us prevent most of our credit card fraud claims, but the issue of delivery fraud - people claiming 'Item Not Received" - that's always been a blind spot. Excited to reap the benefits of more insights to combat delivery fraud before it occurs.

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