<h3>What Merchants Think</h3> <p>Merchants generally appreciate "Cin7 Core" for its comprehensive inventory management capabilities and extensive integrations, particularly for managing sales channels and order processing. While many users find the app effective for their needs, especially after migrating from alternative systems, there are notable concerns about its usability and customer service, particularly since the transition from DEAR Systems to Cin7.</p> <h3>Key Strengths</h3> <ul> <li>Extensive integrations with platforms like Shopify, Etsy, and Xero</li> <li>Strong inventory management and tracking features</li> <li>Helpful and supportive onboarding process</li> <li>Robust reporting capabilities</li> <li>Advanced functionalities such as multi-level BOM and auto-kit/assembly</li> </ul> <h3>Common Concerns</h3> <ul> <li>Complex interface that can be challenging for users</li> <li>High cost, particularly for smaller businesses</li> <li>Lack of responsive and effective customer support</li> <li>Issues with subscription cancellation process</li> <li>Concerns over recent service declines post-merger with Cin7</li> </ul> <h3>Final Thoughts</h3> <p>"Cin7 Core" excels in providing a comprehensive solution for inventory and order management, with strong points in integrations and onboarding support. However, potential users should weigh its cost and the current state of customer service. Despite some challenges, it remains a viable option for businesses seeking robust functionality and detailed control over their inventory systems.</p>