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Customer reviews: C:Hub Customer Accounts

Develop by CustomerHub

Reviews (68)

Overall rating
5

What Merchants Think

Merchants have expressed substantial satisfaction with "C:Hub Customer Accounts". Many find it exceptionally user-friendly with easy setup and abundant customization options. The app is praised for its ability to significantly enhance the standard Shopify customer account experience, offering a professional look and a highly engaging interface. Additionally, the customer support, particularly from representatives like Ezra, receives outstanding feedback.

Key Strengths

  • Easy setup and highly customizable interface
  • Seamless integrations with other apps
  • Significant value for money with numerous features
  • Exceptional customer support
  • Modern and professional account appearance
  • Extends Shopify account functionalities

Common Concerns

  • Desire to add more functionalities like product metafields and integrating with apps like Track123
  • Concerns about cost-effectiveness for smaller stores
  • Initial loading concerns with older account pages overriding customized pages

Final Thoughts

Overall, "C:Hub Customer Accounts" is a highly favored solution among merchants looking to upgrade their Shopify customer account experience. Its combination of ease of use, robust features, and stellar support establishes it as an essential tool for many businesses, albeit with a few areas for potential enhancements to address smaller stores and additional integration requests.

Smart D'sign Embroidery

Jul 16, 2025  on Shopify

I used the app with the (now) legacy customer accounts in combination with Shopify's dawn theme. Everything worked as expected and looked nice, until I decided recently to switch to the (new) customer accounts within Shopify, to avoid trouble if Shopify should retire the old accounts. The app stopped working, and I could not reverse the settings at all. I contacted the support using their chat boot but was only able to talk to AI. I sent two emails with help requests through the app, without getting a feedback for a week, although a collaboration request was sent (which I granted, hoping they would fix the issue). After a week of not receiving any feedback at all through the common channels I cancelled the subscription and deinstalled the app. I then left a 1star review explaining the situation. A few hours later I got a message from Ezra from support via my Facebook business page. It looked like their emails with help and instructions did not arrive in my email inbox and neither in the spam folder (they investigating at the moment what the issue could be). We kept messaging via Facebook as this seemed to be the only way of communication for the moment. Ezra and his developer were able to address and fix the issue within the app that made it stop working in my shop. As of today I have reinstalled the app, it is up and running with no issues in combination with the (new) customer accounts. Ezra was very communicative, and offered outstanding support and assistance. The customer support was outstanding as soon as they discovered another way to contact me. The issue with not receiving their customer support mails is still existent, and not related to issues with my own email setup (running a business email through an Australian web hosting company with also great support and service: Ventra IP). The emails from the app for installing and deinstalling the app itself arriving in my email box, so there must be another issue somewhere which I am not able to address, but the team of the app is working on that issue as far as I know. If you are looking for an app with clean customer experience in the accounts, I can highly recommend this app.

HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz

May 10, 2025  on Shopify

Excellent App: Does everything it promises, and does it very well. Highly recommended for its reliability, efficiency, and user-friendly design.

Gold River Distributors

May 02, 2025  on Shopify

C:Hub is a great solution for our needs. We have wholesale customers, and needed a simple UI, but we also needed some advanced features. Was VERY happily surprised by how this team works. They gave us proactive support, and even did some custom configurations to help this work ideally for our customer. We now consider them strategic partners. Not just an app. They really care. And it makes this a real solution.

Performance-PCs.com

Mar 20, 2025  on Shopify

This is arguably the best looking app for a Shopify Customer backend. Its just clean helpful and appealing to look at vs the antiseptic Shopify backend for customers. Shopify recently changed many thing which totally broke this app but, the support team led by Ezra was awesome at getting everything fixed in about 10 days and keeping me informed daily on their progress. The price is very fair for what you get and I am very happy with the apps visual appeal and the great customer service/support!

InspiredGrabs.com

Mar 07, 2025  on Shopify

This outstanding app has significantly improved my Shopify store and seamlessly fixed the issue of redirecting visitors to the registration page instead of the login page. If you're facing the same problem, install this app, and it will be resolved instantly! The customer service is exceptional—I'd give it more than five stars. Thank you for providing such a fantastic solution!

The Lighting Outlet

Feb 25, 2025  on Shopify

Great app!

Animalsy

Feb 18, 2025  on Shopify

La mejor aplicación para cuentas de cliente sin duda. Aparte de estética tiene además muchas opciones para integrar otras aplicaciones.

Wonders Artist

Feb 04, 2025  on Shopify

Grove Sales Ltd

Dec 09, 2024  on Shopify

Tried other similar apps but this one is by far the best, reasonably priced and works flawlessly. Excellent App, easy set up and plenty of customisable areas. Cant speak for the Support as not needed it :) Look no further if you want to transform that abysmal Shopify standard customer account look A++++++++++++++++

VitaFresh

Nov 21, 2024  on Shopify

This app takes customer login to a whole new dimension. simple, clean, customizable - perfect. a must have if you want to greatly enhance customer experience. I was looking for an simple "reorder" app. this app covers it and a ton more. great value and I advice you to install this app RIGHT NOW!

Jinkwe

Nov 12, 2024  on Shopify

Le meilleur pour moi, jai dabord essaye une application plus cher mais cetait difficile a implementer. Jai desinstalle et installe cette application, non seulement elle est moins couteuse et en un clic tout etait parametre dans ma boutique. Ma page client est beaucoup plus professionnelle. Merci , je ne peux que recommander cette application. Elle epouse directement le theme et les couleurs de votre boutique.

Hobby Figures

Nov 04, 2024  on Shopify

Good app, makes accounts look much nicer. My only wish is the ability to add Product Metafields to orders, this way customers can see the latest ETA for preorder products on their order pages.

Dental Valution

Sep 09, 2024  on Shopify

Great app with a lot of useful functions and easy to use. Great customer service from Ezra. Recommended.

Car Key Essentials

Aug 26, 2024  on Shopify

If you activate the phone number section in the profile builder use this CSS code in the custom css section to stop the entry box going off the page on mobile. .chContent-BPG-group-Value.chHasPhone { max-width: 75% }

The Smelly Panda Soap Company

Jul 19, 2024  on Shopify

this app is wonderful, and offers much needed extensibility to shopify customer accounts ( at lower price tiers)

WellSerene Ltd

Jul 06, 2024  on Shopify

Customer hub is really a game changer. The portal looks very intuitive and nicely designed. Integrations work smoothly with other apps. customization is very easy.

SOLDAT.FR

Jul 05, 2024  on Shopify

Vraiment facile d'installation et très sympathique visuelement ! Franchement c'est rare de voir des appli qui marche aussi bien ! Bravo J'aimerais qu'il y ai l'intégration Track123 pour que les clients track leurs commandes Merci !

Lifestyle Travel Trading

Jul 01, 2024  on Shopify

This App is so much more than a customer accounts page. With so many great App integrations you provide your customers with an account page full of potential to engage and keep them returning.

Heat

Apr 22, 2024  on Shopify

Good service, I had an issue where my old account page was loading first, and then getting covered up by the customized one a second later, and they fixed it super quick.

My Store

Apr 10, 2024  on Shopify

It just works

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