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Customer reviews: C:Hub Customer Accounts

Develop by CustomerHub

Reviews (87)

Overall rating
4.8

What Merchants Think

Merchants have expressed substantial satisfaction with "C:Hub Customer Accounts". Many find it exceptionally user-friendly with easy setup and abundant customization options. The app is praised for its ability to significantly enhance the standard Shopify customer account experience, offering a professional look and a highly engaging interface. Additionally, the customer support, particularly from representatives like Ezra, receives outstanding feedback.

Key Strengths

  • Easy setup and highly customizable interface
  • Seamless integrations with other apps
  • Significant value for money with numerous features
  • Exceptional customer support
  • Modern and professional account appearance
  • Extends Shopify account functionalities

Common Concerns

  • Desire to add more functionalities like product metafields and integrating with apps like Track123
  • Concerns about cost-effectiveness for smaller stores
  • Initial loading concerns with older account pages overriding customized pages

Final Thoughts

Overall, "C:Hub Customer Accounts" is a highly favored solution among merchants looking to upgrade their Shopify customer account experience. Its combination of ease of use, robust features, and stellar support establishes it as an essential tool for many businesses, albeit with a few areas for potential enhancements to address smaller stores and additional integration requests.

Proof-Reading-Service.com

Apr 09, 2025  on Shopify

I discovered a discrepancy between what’s achievable in the actual app and what is shown in their demo account. I reached out to ask if they could help me replicate the look of the demo account. Within 24 hours, I received a response from Dave in Australia, who explained that due to the new customer accounts using passwordless login, this setup is not possible. This means the demo account is misleading, as it showcases features or a setup that cannot currently be replicated by real users. It feels like a bait-and-switch tactic to entice subscriptions, which is disappointing and unacceptable.

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