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Customer reviews: Trustindex ‑ Google Reviews

Develop by Trustindex
<h3>What Merchants Think</h3> <p>Merchants generally have a positive view of the "Trustindex ‑ Google Reviews" app, appreciating its ease of installation and user-friendly interface. The app is particularly praised for its ability to improve customer engagement through email, enhancing online credibility by collecting valuable Google Reviews. However, some merchants have encountered issues with promised features not working as expected, which has dampened their overall satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Simple and straightforward installation process</li> <li>User-friendly interface suitable for non-tech-savvy users</li> <li>Effective in enhancing customer engagement through high email open rates</li> <li>Customizable email templates</li> <li>Free version available</li> <li>Intelligent negative review filtering</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with the system not sending review request emails</li> <li>Inability to connect with Facebook and Yelp for review collection</li> <li>Lack of support and resolution for technical issues</li> <li>Promises of features that lack clarity or seamless implementation</li> <li>Some users find bugs affecting functionality</li> </ul> <h3>Final Thoughts</h3> <p>The "Trustindex ‑ Google Reviews" app is a valuable tool for Shopify users seeking to boost their online presence through Google Reviews. Its ease of setup and user-friendly nature make it an attractive choice for merchants. However, potential buyers should be aware of reported issues with additional functionalities and customer support. Overall, while the app excels in gathering Google Reviews, users seeking integration with multiple review platforms might face challenges.</p>

Reviews (34)

Overall rating
4.1

What Merchants Think

Merchants generally have a positive view of the "Trustindex ‑ Google Reviews" app, appreciating its ease of installation and user-friendly interface. The app is particularly praised for its ability to improve customer engagement through email, enhancing online credibility by collecting valuable Google Reviews. However, some merchants have encountered issues with promised features not working as expected, which has dampened their overall satisfaction.

Key Strengths

  • Simple and straightforward installation process
  • User-friendly interface suitable for non-tech-savvy users
  • Effective in enhancing customer engagement through high email open rates
  • Customizable email templates
  • Free version available
  • Intelligent negative review filtering

Common Concerns

  • Issues with the system not sending review request emails
  • Inability to connect with Facebook and Yelp for review collection
  • Lack of support and resolution for technical issues
  • Promises of features that lack clarity or seamless implementation
  • Some users find bugs affecting functionality

Final Thoughts

The "Trustindex ‑ Google Reviews" app is a valuable tool for Shopify users seeking to boost their online presence through Google Reviews. Its ease of setup and user-friendly nature make it an attractive choice for merchants. However, potential buyers should be aware of reported issues with additional functionalities and customer support. Overall, while the app excels in gathering Google Reviews, users seeking integration with multiple review platforms might face challenges.

Great Lakes Race Supply

Feb 09, 2024  on Shopify

So far so good! Easy setup and install process!

Smokey BBQ Bits

Feb 06, 2024  on Shopify

this is awesome, thanks!

Outlet Parfums Store

Jan 29, 2024  on Shopify

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

kreativozusd

Aug 25, 2023  on Shopify

muy buena aplicación,cumplecon lo que menciona. Puedo recibir calificaciones de mis clientes directo en Google maps

A&S Welding & Electrical

Jun 14, 2023  on Shopify

Setup was easy, simple interface and customisable settings that makes it effectively suit any sort of business.

Welti Design Co.

May 21, 2023  on Shopify

It’s great this app is great for Shopify user, super easy to learn. Easy to navigate online with good open rate from customers

La Cave Éclairée

Apr 06, 2023  on Shopify

Excellente application ! Fait très bien le job et j'ai commencé à avoir plusieurs retours positifs de client grâce à elle. Peut encore se développer sur la personnalisation des mails d'envoi qui reste à date limitée même si l'essentiel est là et l'esthétisme est OK.

אַגַּן בַּרְזֶל ✔️

Dec 25, 2022  on Shopify

התקנה מאוד קלה, נחזיק אצבעות שיעבוד כמו שהובטח. אם כן נחזור לעדכן פה שזה עובד או משפיע ולא מרגיז את הלקוחות חזרתי לעדכן שזה עובד מעולה, מצליח לאסוף ביקורות מהלקוחות, משהו שאף פעם לא ממש דאגתי שזה יקרה ועכשיו יש מי שעוזר לי לאסוף ביקורות לעסק. תודה רבה

ElsaSilvestreJewelry

Dec 09, 2022  on Shopify

very easy to use fast and hopefully will see my google reviews on the website as this is very important also very good that its for free.thanks

Luxpil.hu - SMB Management Kft.

Oct 20, 2022  on Shopify

Very easy to setup. The email template is awesome and truily customizable. And the intelligent negative review "filter" is more than welcome. Besides all of this, it's a free app.

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