Customer reviews: Trustindex ‑ Google Reviews

<h3>What Merchants Think</h3> <p>Merchants generally have a positive view of the "Trustindex ‑ Google Reviews" app, appreciating its ease of installation and user-friendly interface. The app is particularly praised for its ability to improve customer engagement through email, enhancing online credibility by collecting valuable Google Reviews. However, some merchants have encountered issues with promised features not working as expected, which has dampened their overall satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Simple and straightforward installation process</li> <li>User-friendly interface suitable for non-tech-savvy users</li> <li>Effective in enhancing customer engagement through high email open rates</li> <li>Customizable email templates</li> <li>Free version available</li> <li>Intelligent negative review filtering</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with the system not sending review request emails</li> <li>Inability to connect with Facebook and Yelp for review collection</li> <li>Lack of support and resolution for technical issues</li> <li>Promises of features that lack clarity or seamless implementation</li> <li>Some users find bugs affecting functionality</li> </ul> <h3>Final Thoughts</h3> <p>The "Trustindex ‑ Google Reviews" app is a valuable tool for Shopify users seeking to boost their online presence through Google Reviews. Its ease of setup and user-friendly nature make it an attractive choice for merchants. However, potential buyers should be aware of reported issues with additional functionalities and customer support. Overall, while the app excels in gathering Google Reviews, users seeking integration with multiple review platforms might face challenges.</p>

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Reviews (34)

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What Merchants Think

Merchants generally have a positive view of the "Trustindex ‑ Google Reviews" app, appreciating its ease of installation and user-friendly interface. The app is particularly praised for its ability to improve customer engagement through email, enhancing online credibility by collecting valuable Google Reviews. However, some merchants have encountered issues with promised features not working as expected, which has dampened their overall satisfaction.

Key Strengths

Simple and straightforward installation process
User-friendly interface suitable for non-tech-savvy users
Effective in enhancing customer engagement through high email open rates
Customizable email templates
Free version available
Intelligent negative review filtering

Common Concerns

Issues with the system not sending review request emails
Inability to connect with Facebook and Yelp for review collection
Lack of support and resolution for technical issues
Promises of features that lack clarity or seamless implementation
Some users find bugs affecting functionality

Final Thoughts

The "Trustindex ‑ Google Reviews" app is a valuable tool for Shopify users seeking to boost their online presence through Google Reviews. Its ease of setup and user-friendly nature make it an attractive choice for merchants. However, potential buyers should be aware of reported issues with additional functionalities and customer support. Overall, while the app excels in gathering Google Reviews, users seeking integration with multiple review platforms might face challenges.

healthcare nt sickcare

Dec 30, 2024 on Shopify

No review emails are sending from our store since we installed the app. We have subscribed their starter plan too. No support over email.

Game Dungeon

Mar 25, 2024 on Shopify

Many bugs, i bought this 2024-02-07, but invites dont work and it cant connect to facebook or google. Hoping to get this fixes or get my money back. ..................................................................................

Outlet Parfums Store

Jan 29, 2024 on Shopify

Ottima nella sua semplicità. L'automatismo per l'invito alla recensione è semplice e comprensibile. Non molte opzioni ma quelle presenti bastano e avanzano.

PATOYS

Oct 08, 2023 on Shopify

I've been using the Trustindex ‑ Google Reviews app for my Shopify website, www.patoys.in, to collect reviews for my Google Business profile, and it has some definite positives, but there are a couple of areas where it falls short. On the positive side, the installation process is indeed super easy. I had it up and running without any trouble, which is a big plus for someone like me who's not very tech-savvy. Navigating the app online has been a breeze, and it's user-friendly. I also appreciate that the app has led to a good email open rate from my customers. It's helped me gather valuable reviews, which is essential for building trust and credibility online. However, there's one significant drawback I've noticed, and it's something the app developer mentioned too. While the app is primarily designed for Google Reviews, it promises to collect reviews automatically on Facebook and Yelp. Unfortunately, I haven't been able to find the settings for this feature. It's disappointing that this functionality is not as seamless as I had hoped for. In conclusion, Trustindex is a great app for collecting Google Reviews with its easy installation and user-friendly interface. It has positively impacted my online reputation. However, the promised automatic review collection on Facebook and Yelp seems to be lacking or unclear in its implementation. If these additional features are important to you, it might be worth considering other options.

kreativozusd

Aug 25, 2023 on Shopify

muy buena aplicación,cumplecon lo que menciona. Puedo recibir calificaciones de mis clientes directo en Google maps

A&S Welding & Electrical

Jun 14, 2023 on Shopify

Setup was easy, simple interface and customisable settings that makes it effectively suit any sort of business.

Welti Design Co.

May 21, 2023 on Shopify

It’s great this app is great for Shopify user, super easy to learn. Easy to navigate online with good open rate from customers

La Cave Éclairée

Apr 06, 2023 on Shopify

Excellente application ! Fait très bien le job et j'ai commencé à avoir plusieurs retours positifs de client grâce à elle. Peut encore se développer sur la personnalisation des mails d'envoi qui reste à date limitée même si l'essentiel est là et l'esthétisme est OK.

אַגַּן בַּרְזֶל ✔️

Dec 25, 2022 on Shopify

התקנה מאוד קלה, נחזיק אצבעות שיעבוד כמו שהובטח. אם כן נחזור לעדכן פה שזה עובד או משפיע ולא מרגיז את הלקוחות חזרתי לעדכן שזה עובד מעולה, מצליח לאסוף ביקורות מהלקוחות, משהו שאף פעם לא ממש דאגתי שזה יקרה ועכשיו יש מי שעוזר לי לאסוף ביקורות לעסק. תודה רבה

ElsaSilvestreJewelry

Dec 09, 2022 on Shopify

very easy to use fast and hopefully will see my google reviews on the website as this is very important also very good that its for free.thanks

Luxpil.hu - SMB Management Kft.

Oct 20, 2022 on Shopify

Very easy to setup. The email template is awesome and truily customizable. And the intelligent negative review "filter" is more than welcome. Besides all of this, it's a free app.