What Merchants Think

The app "Custom Pricing: Wholesale B2B" receives mixed reviews from merchants. Many appreciate its functionality and support team, particularly the swift response and problem-solving skills of representatives like Irfan and Chintak. However, some users report major compatibility issues and dissatisfaction with its user interface (UI), logic, and customer service, especially outside business hours.

Key Strengths

• Effective custom pricing capabilities for varying pricing structures.
• Efficient price adjustments for promotions and market changes.
• Responsive and dedicated customer support staff, notably Irfan and Chintak.
• Ability to automatically tag customers based on specific parameters.

Common Concerns

• Incompatibility with Shopify POS.
• Poor user interface and confusing UX.
• Slow and problematic data syncing process.
• Limited customer support availability outside business hours.
• Issues with applying discount rates at the payment page.

Final Thoughts

Overall, the "Custom Pricing: Wholesale B2B" app offers robust customization features and helpful support, making it a valuable tool for tailoring pricing strategies. However, its drawbacks regarding compatibility, UI, and support limitations must be addressed for improved user satisfaction. With these considerations, it remains a recommended solution for businesses seeking enhanced pricing capabilities, but potential users should assess its limitations carefully.