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Customer reviews: Simprosys Customer Match Lists

Reviews (24)

Overall rating
4.3

What Merchants Think

Overall, merchants express positive feedback for the app "Simprosys Customer Match Lists". Many users find the app to be a valuable tool for managing and optimizing their Google Ads campaigns through effective customer list synchronization. The app is also applauded for its efficient customer support, which is seen as a significant asset by many users. There is, however, a minority who have experienced technical issues, citing instances where the app caused their store to crash.

Key Strengths

  • Efficient synchronization of customer lists with Google Ads.
  • Outstanding customer support with quick response times and personalized assistance.
  • Easy installation and integration with Shopify.
  • Cost-effective solution that runs smoothly in the background.
  • Proactive problem-solving approach by the support team.

Common Concerns

  • Technical issues resulting in store crashes for some users.
  • Complexity in troubleshooting specific audience-related problems.

Final Thoughts

"Simprosys Customer Match Lists" is generally well-regarded for its ease of use and robust functionality in enhancing Google Ads campaigns. The app's exceptional customer support is frequently highlighted as a distinguishing feature, making it a recommended choice for businesses looking for a reliable solution to manage their customer data efficiently. Nevertheless, some users have noted technical challenges, suggesting there is room for improvement in app stability.

Sage and Paige AUS

Dec 14, 2024  on Shopify

great app with quick response if something went wrong.

Quatropi

Jan 25, 2024  on Shopify

So far, so good. Easy to connect to your Google account and quickly sync customer lists. Customer lists appear in your Google account straight away. Shiva was super helpful with questions I had during set up.

MySweetSmile®

Oct 06, 2023  on Shopify

Great app, Milan was super helpful at getting us setup correctly and ensuring our existing audiences were fed into Google correctly.

MySupplementShop

Sep 20, 2023  on Shopify

I wanted to share my outstanding experience with Simprosys Customer Match Lists and their exceptional support team. As a representative of MySupplementShop, we rely heavily on various tools and services to enhance our operations, and Simprosys Customer Match Lists has truly stood out. What sets Simprosys apart is their impeccable customer support. They consistently go above and beyond to ensure that no task is too challenging when it comes to helping us get the most out of their service. Here are a few key points that highlight our experience: Prompt and Responsive: Simprosys's support team is incredibly responsive. Whenever we've had questions or faced challenges, their team is quick to address our concerns, often within minutes. This level of responsiveness has greatly expedited our decision-making processes. In-Depth Assistance: What truly impresses us is their willingness to provide in-depth assistance. Whether it's setting up complex customer match lists or troubleshooting issues, Simprosys's support team is always ready to guide us through every step. They take the time to ensure we fully understand the processes and strategies involved. Personalized Guidance: Simprosys's support is not one-size-fits-all. They take the time to understand our specific needs and goals, tailoring their guidance accordingly. This personalized approach has been instrumental in optimizing our use of their service. Proactive Problem Solvers: It's not just about solving problems when they arise; Simprosys's support team proactively identifies potential issues and offers proactive solutions. This foresight has saved us time and prevented potential disruptions to our operations. Dedication to Excellence: Simprosys's commitment to excellence is evident in every interaction. They are not satisfied until we are fully satisfied with the results we've achieved using their Customer Match Lists. In summary, the support we've received from Simprosys Customer Match Lists has been nothing short of exceptional. Their team's dedication and willingness to go the extra mile have made a significant difference in our ability to leverage their service effectively. We are grateful for their partnership and look forward to continuing to grow with them.

Modish Store

Jul 14, 2023  on Shopify

This is an inexpensive but well optimized app for creating customer lists for better targeting of Google ads. Our business has used it for the past 3-4 years and it has worked in the background without any hassle. For the price we pay, I'd say it makes sense to install it. I recommend this app.

MapleNest

Jun 13, 2023  on Shopify

I highly recommend the Customer Match List app of Simprosys for running ad campaigns. I have used it on a number of my stores and have found it efficient and well optimized. The entire suite of Simprosys products is user friendly and great to work with. Great support team as well.

Omega Walk

Apr 10, 2023  on Shopify

This is a must-have app in order to ren google ads profitably. Customer care is fantastic. Its a must-have app for any business.

Natulim

Jul 01, 2022  on Shopify

I had a problem with one of the audiences and their support was very efficient. The app works great.

SAMBIRANO GOLD - KAKAÓBAB, KAKAÓVAJ, 100% CSOKOLÁDÉ WEBÁRUHÁZ

Apr 26, 2022  on Shopify

Excellent app and very fast support! Quick and easy installation process, very useful if you want your Shopify customer lists to sync with google ads automatically.

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