Shopify Customer care insights apps 2025

Maaia

Automate your customer care services thanks to Maaia AI system Show more

Maaia is an innovative after-sales service management tool that leverages AI to enhance customer support by automatically responding to queries. This intelligent app supports multiple languages, enabling seamless communication across diverse customer bases. Maaia not only processes requests but also analyzes customer sentiment, providing tailored product recommendations and improvement suggestions for both after-sales and sales strategies. With comprehensive statistical data at its core, Maaia offers valuable insights into customer care and operations. It streamlines the after-sales process, allowing businesses to delegate this aspect efficiently and focus on core priorities. By automating replies and fetching order and customer data during email interactions, Maaia ensures an exceptional shopping experience for customers.

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Multilingual support

Product recommendations

Order data integration

Sentiment analysis

Ai automated replies

Statistical insights

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Laundry Symbols Clothing Care

$2.99 / Month

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Pictograms of clothing care symbols, labels and tags Show more

Laundry Symbols Clothing Care is an innovative app designed to help users decode the often-confusing symbols found on clothing and textile care labels. With this app, users can easily understand the proper care instructions for a wide range of items, from t-shirts to towels, ensuring that their beloved textiles stay in pristine condition. The app includes a Handy Hints page that provides concise tips on how to best treat and maintain purchased items, tailored to each garment's specific care guidelines. This ensures that fabrics are not inadvertently damaged through incorrect laundering methods. Additionally, the app's customizable page allows users to add or edit text, making it a versatile tool for personal or commercial use. Whether you're educating customers on how to care for your products or enhancing your own laundry routine, Laundry Symbols Clothing Care offers a user-friendly solution to garment care confusion.

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Clothing care symbols

Customizable page

Handy hints guide

Garment care advice

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Key Customer CRM Insights

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Key CRM Insights and Metrics with InstanteStore Show more

Key Customer CRM Insights is a powerful app that leverages your sales data to provide crucial customer relationship management metrics instantly. It enables businesses to quickly identify their most valuable customers, those with the highest order values, ensuring resources are focused on nurturing these relationships. The app also highlights "hottest customers," who have made significant recent purchases, allowing for timely engagement strategies. Additionally, Key Customer CRM Insights identifies potential churn customers, offering you an opportunity to take proactive measures to retain them and reduce customer turnover. By delivering these actionable insights, the app helps businesses boost sales, enhance customer retention, and maximize overall customer value. With its user-friendly interface, Key Customer CRM Insights streamlines the decision-making process, making it an indispensable tool for any forward-thinking business.

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Identifies valuable customers

Identifies hottest customers

Identifies potential churn

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TextYess: AI WhatsApp Chatbot

$99-$499 / Month

7.9

31 Reviews

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Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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AUI Generative AI Agent

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AI-driven personalized shopping & improved customer care. Show more

AUI Generative AI Agent is a powerful tool designed to elevate the e-commerce experience by providing personalized recommendations and optimizing user interactions. Its core function is to enhance sales and customer satisfaction by delivering real-time answers and relevant product suggestions, making it an invaluable addition to any online store. Easily integrated into e-commerce platforms, the AI agent seamlessly acquires and utilizes product data, reviews, and policies to serve customer needs effectively. Users can personalize the agent's identity, choosing its name, image, and voice tone, to align with their brand's persona. The AUI Playground offers a live sandbox environment, enabling businesses to engage, test, and refine the AI agent's capabilities before full deployment. Additional features include an on-site chat widget, product recommendation cards, and user-agent conversation views, all controlled via a comprehensive settings screen. This customizable agent ensures a more engaging and efficient shopping experience, driving success in today’s competitive market.

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On-site chat

Recommendation cards

Comparison tables

View conversations

Control settings

Playground testing

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

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Maaia

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Automate your customer care services thanks to Maaia AI system Show more

Maaia is an innovative after-sales service management tool that leverages AI to enhance customer support by automatically responding to queries. This intelligent app supports multiple languages, enabling seamless communication across diverse customer bases. Maaia not only processes requests but also analyzes customer sentiment, providing tailored product recommendations and improvement suggestions for both after-sales and sales strategies. With comprehensive statistical data at its core, Maaia offers valuable insights into customer care and operations. It streamlines the after-sales process, allowing businesses to delegate this aspect efficiently and focus on core priorities. By automating replies and fetching order and customer data during email interactions, Maaia ensures an exceptional shopping experience for customers.

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Multilingual support

Product recommendations

Order data integration

Sentiment analysis

Ai automated replies

Statistical insights

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Banxware Insights

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Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Customer analysis

Product performance

Sales trends

Regional insights

Revenue peaks

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Engati: Insights Assistant

(2.8/5)

2 Reviews

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Grow your BFCM sales with data-driven insights Show more

Engati: Insights Assistant is your dedicated partner for navigating the complexities of managing a Shopify store. Designed to provide clarity, it delivers daily insights into your store's performance, covering critical metrics such as Average Order Value (AOV), revenue, orders, and user engagement. With actionable insights at your fingertips, you can make informed decisions to drive growth and efficiency. The app highlights top-performing products to boost sales and helps optimize inventory management based on geographic performance. Additionally, it identifies the most effective marketing channels to maximize your return on investment. With instant notifications on Messenger or WhatsApp, you’re always in the loop, transforming your commitment and passion into tangible success.

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Inventory management

Instant notifications

Marketing optimization

Sightly ‑ AI‑Powered Insights

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AI-Powered Reporting & Insights From Human Questions Show more

Sightly is a cutting-edge app that transforms the way Shopify store owners manage their data analysis. Utilizing AI-powered capabilities, it allows users to create insightful charts, graphs, and CSV reports from straightforward, conversational prompts, eliminating the need to sift through complex data. This app streamlines the analytics workflow, providing quick and actionable insights that enable store owners to easily comprehend their customer base, product performance, and order dynamics. Sightly empowers businesses with critical tools to succeed by offering features such as conversational report generation, customizable visualizations, and the ability to save historical data for trend monitoring. Its user-friendly interface ensures that understanding and utilizing data becomes a simple and efficient process, facilitating informed, data-driven decisions.

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Historical data

Conversational reports

Charts & graphs

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Guardito

$6.89 / Month

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Checkout Extensibility / Care about customer orders Show more

Guardito is an innovative app exclusively designed for Shopify Plus merchants, aiming to elevate the checkout experience both for them and their customers. Leveraging Guardito, merchants can easily customize their Checkout UI, introducing dynamic products like "Skip the Line" and "Shipping Protection." This not only enhances customer satisfaction by ensuring secure and prioritized shipping, but also adds value for merchants targeting their most eager buyers. The app's user-friendly dashboard simplifies the addition of these features, providing a seamless integration into the purchasing process. As a result, customers enjoy peace of mind and expedited service, while merchants benefit from increased loyalty and potential sales. With Guardito, both parties win, enjoying a checkout process that’s secure, efficient, and tailored to their needs.

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Shipping protection

Customize checkout ui

Skip the line

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ChatGPT Plus for Customer Care

$9-$50 / Month

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Zero-setup Ai Sales Associate trained on your catalog. Show more

ChatGPT Plus for Customer Care is your round-the-clock virtual assistant designed to revolutionize your online sales experience. Imagine having a seasoned salesperson available 24/7, providing your customers with real-time, personalized recommendations based on their browsing habits and previous purchases. By seamlessly integrating with your unique product and customer data, this AI-driven platform enhances customer satisfaction and boosts sales without the need for complex setup. Simply install, and let the AI work its magic by auto-training on your catalog instantly. Customize the experience by crafting a personality, choosing vibrant colors, and adding your personal icons. Built on OpenAI's advanced GPT-4 model, ChatGPT Plus for Customer Care supports various communication channels like email, Messenger, or WhatsApp, providing tailored support that aligns with your brand. For more information or inquiries, reach out via WhatsApp at +6588816196.

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Real-time recommendations

Customizable chatbot

Personalized browsing

Auto-trained ai

24/7 accessibility

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Shipmatic

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Segui l'evasione dei tuoi ordini in tempo reale! Show more

Shipmatic è un'app innovativa pensata per gli e-commerce che desiderano esternalizzare la gestione operativa e ottimizzare il loro processo di order fulfillment. Con Shipmatic, le attività online possono facilmente scalare, approfittando di tariffe di spedizione altamente competitive e garantendo un'evasione degli ordini senza pari, anche durante periodi di vacanza come agosto. L'app offre un sistema di importazione automatica degli ordini, assicurando una gestione fluida e rapida degli stessi. Essa include anche un eccellente servizio di customer care, garantendo una comunicazione efficace con i clienti. Attraverso un aggiornamento in tempo reale delle giacenze di magazzino e la correzione automatica degli indirizzi errati, Shipmatic riduce al minimo i problemi di consegna. Inoltre, gli utenti possono inviare pacchi a prezzi convenienti senza la necessità di sottoscrivere abbonamenti con i corrieri, rendendo il servizio ideale per piccole e grandi attività commerciali.

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Order fulfillment

Ordini automatizzati

Gestione magazzino

Customer care

Aggiornamenti real-time

Correzione indirizzi

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Glimpse: Post Purchase Surveys

7.8

2 Reviews

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Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

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Shopmail AI Customer Support

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AI-Powered Email Insights and Instant Replies for Your Store Show more

Shopmail AI Customer Support is a powerful app designed to enhance your Shopify store's efficiency and profitability by seamlessly integrating your email communications with sales data. By automating routine tasks, it highlights priority actions and uncovers hidden revenue opportunities without requiring constant oversight. The app's AI-powered insights transform routine customer interactions into strategic growth opportunities, all presented through an intuitive and comprehensive dashboard. With features like Smart Sync, Shopmail merges your email and Shopify data, ensuring a unified communication channel that aligns with sales efforts. Its Deep Dive Analytics tool offers valuable insights into customer spending habits, allowing you to better understand and cater to their needs. Additionally, the Smart Reply feature efficiently extracts and presents clear next steps from customer emails, streamlining support and increasing customer satisfaction. Ultimately, Shopmail facilitates effortless growth and success for your business by turning each customer exchange into a potential revenue stream.

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Revenue opportunities

Ai insights

Instant replies

Priority actions

Smart sync

Deep dive analytics

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Cartly Abandoned Cart Recovery

$14.99-$79 / Month

8.4

1,179 Reviews

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Abandoned Checkout Email Popup, Push Notifications, Spin Wheel Show more

Cartly Abandoned Cart Recovery, formerly known as Care Cart, is a powerful tool designed to help businesses recover lost revenue from abandoned shopping carts. By employing a combination of automated email marketing and web push notifications, Cartly effectively tracks and recovers carts, initiated checkouts, and orders. Users can engage customers with personalized emails and reminders, while follow-up campaigns help maintain and strengthen customer relationships by thanking buyers and encouraging repeat purchases. The app also features a unique Spin-a-Sale spin wheel, delivering discount codes that entice customers to complete their purchases. With Cartly, businesses can quickly set up abandoned cart recovery and start targeting potential sales within minutes. The app also includes features like email pop-ups for subscription collection and automation of email campaigns to boost sales and improve customer retention.

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Push notifications

Email recovery

Subscription pop-ups

Order recovery

Spin wheel discounts

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Slaite POD ‑ Print‑on‑Demand

7.4

25 Reviews

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Your custom clothing print-on-demand and fulfillment service. Show more

Slaite POD - Print-on-Demand is an innovative app that empowers creators to design and sell customized apparel directly through their own branded e-commerce stores. Offering a fully customizable experience, users can select from a wide range of popular brands and apparel styles to feature in their store. The app provides an intuitive design tool for crafting unique logos and designs, with the flexibility to set personalized retail pricing. Once creators publish their products, Slaite handles the entire printing and shipping process, allowing them to focus solely on maximizing profits. With $5 USD flat-rate shipping available in Canada and the US, Slaite POD ensures a hassle-free and efficient solution for bringing custom apparel to the market. Whether you're a budding entrepreneur or an established brand, this app is a comprehensive solution to launching and scaling an online apparel business.

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Upload designs

Print-on-demand

Fulfillment service

Design tool

Drop-shipping

Publish products

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Elogy

(1.7/5)

3 Reviews

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The ecosystem of services for your online sales Show more

Elogy is a powerful app designed to streamline and enhance the efulfillment capabilities of your eCommerce business. By seamlessly integrating with the Elogy SaaS platform, it eliminates the need for manual synchronization tasks, ensuring your orders are fulfilled promptly and efficiently. With Elogy, you gain full control and visibility over your entire logistics process, keeping track of expenses and revenues with ease. The app allows you to monitor stock quantities for each product, ensuring you are always updated on inventory levels. It also effortlessly synchronizes all orders from your Shopify store, simplifying the shipping process. Additionally, Elogy provides real-time tracking of shipments, keeping you informed of your orders' progress from dispatch to delivery. With its comprehensive features, Elogy ensures a smooth and efficient eCommerce logistic experience.

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Order synchronization

Real-time tracking

Automatic shipping

Stock quantity check

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Skinny AI: GPT for Skincare

6.2

1 Reviews

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Add AI chatbot for skincare advice and product recommendations Show more

Skinny AI: GPT for Skincare is an innovative application that leverages the power of AI to deliver personalized skincare advice through an interactive chatbot. Designed for seamless integration, it can be effortlessly incorporated into existing platforms, requiring no coding expertise. By addressing customer uncertainties in product selection, Skinny AI aids in reducing buyer hesitancy and minimizing drop-offs. The app helps boost sales by intelligently recommending skincare products tailored to individual skin types and needs, thereby enhancing customer engagement. Its mobile-friendly interface ensures accessibility on the go, while lazy loading technology guarantees a smooth browsing experience without impacting page load speed. Perfect for integration on homepage and product pages, Skinny AI provides a cutting-edge solution for businesses looking to personalize their customer interactions and increase conversion rates.

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No coding required

Product recommendations

Easy integration

Ai chatbot

Lazy loading

Personalized skincare

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Shopify Customer care insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Maaia

Laundry Symbols Clothing Care

Key Customer CRM Insights

TextYess: AI WhatsApp Chatbot

AUI Generative AI Agent

Mila AI Customer Support

Maaia

Banxware Insights

Engati: Insights Assistant

Sightly ‑ AI‑Powered Insights

Guardito

ChatGPT Plus for Customer Care

Shipmatic

Glimpse: Post Purchase Surveys

Shopmail AI Customer Support

Repeat Customer Insights

Cartly Abandoned Cart Recovery

Slaite POD ‑ Print‑on‑Demand

Elogy

Skinny AI: GPT for Skincare