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Customer reviews: EB Country Blocker Bot Blocker

Develop by Shopify

Reviews (30)

Overall rating
4.9

What Merchants Think

Merchants generally express strong approval for the "EB Country Blocker Bot Blocker" app. They frequently highlight the effectiveness of its features in blocking unwanted traffic and fraudulent activities. Positive customer support interactions, particularly assistance received from team members, are commonly mentioned as well. However, some users report occasional functionality issues.

Key Strengths

  • Prompt and helpful customer support.
  • Efficiently blocks fraudulent orders and IPs from specific countries and cities.
  • Ability to prevent actions like right-clicking and image saving on websites.
  • Enhances data organization by blocking spam and unwanted orders.
  • Provides better analytics compared to some other platforms.
  • Streamlines order management through features like auto refund and restocking.

Common Concerns

  • Some reports of blocked countries still generating page visits and sign-ups.
  • No automatic refund and notification for canceled orders, sometimes resulting in chargebacks.
  • Blocks can be circumvented using an incognito browser window.

Final Thoughts

The "EB Country Blocker Bot Blocker" app is highly valued among merchants for its comprehensive features in managing and minimizing unwanted traffic. Despite a few reported issues regarding some functionalities and bypassing blocks, most users find it extremely beneficial for securing their online stores. Given its strengths, this tool is particularly recommended for businesses looking to control fraudulent activities and streamline order processes.

USA - Everest Parts Supplies

Dec 05, 2025  on Shopify

This App is amazing. I started using it on the 1st of December. It has blocked all the garbage, scrapers, bad bots, it allows countries to be blocked and so forth. It allows all the good bots, google, bing etc. We can clearly see true session patterns, bounce and conversion rates. If your site is being over run by bots these are the guys to use it is a "MUST HAVE" app. Very easy to install and use. 5 stars all the way. Thank you

Dive To Garden

Dec 04, 2025  on Shopify

Customer service Amy is expert to help me. Fast response and professional. So far the app operate good.

Mon Soulier

Dec 02, 2025  on Shopify

Super easy to install and results within minutes.

Trendy Hip Buys

Nov 26, 2025  on Shopify

I was noticing lots of hits from a certain country so I was alarmed! I thought something is wrong with this many hits. I started looking for a country blocker app and found this EB Country blocker and Bot Blocker! The interface was super easy to use and set up! If I did not understand some things, their customer service was top notch! Always getting back to me in a timely manner, answering all my questions. I feel much safer now with this app installed and helping my store. Protect your store and your customers against bots and suspicious hits! I highly recommend this app as it is the best with great customer service and value!

Bead Dangle Design

Nov 26, 2025  on Shopify

Awesome app I don't know what I'd do without you. Thank you for all your service, quick responses and being here.

MiaPuPe

Nov 25, 2025  on Shopify

Our store suddenly started getting a lot of bots and four days after starting to use this app, all the statistics are "clean" again. Very responsive and helpful customer support. Thank you!

Poshfair

Nov 13, 2025  on Shopify

HERRINGTON DESIGN

Nov 12, 2025  on Shopify

This is by the far the best bot blocker I have tried. We were getting hit hard and using other fraud apps from outside the US seemed to be increasing the problem not helping it. So thankful for this very intuitive app that can be specifically tailored to any level of threat.

SINTRA BEATZ

Nov 10, 2025  on Shopify

The customer service team is incredibly kind and quick to help! They respond fast, take feedback seriously, and always find a solution. It’s my first time leaving a review, but their support really deserves it. Thank you for being so responsive and professional!

carlisfrance

Nov 08, 2025  on Shopify

très facile à utiliser

NailedByNiki2swt

Nov 07, 2025  on Shopify

Great app worth every penny! My page was getting slammed by bots and it was severely skewing my visitor stats and abandoned checkout rate. After about 3 days of using the app it stopped. They don't nickel and dime you for features! I tried 2 other apps before this one and they were baseline reasonable but the real blocker features were all a la carte. I highly recommend if you're dealing with bots or scammers using vpns to access your website.

Cady Creations

Oct 13, 2025  on Shopify

Food Huggers

Sep 04, 2025  on Shopify

Great Customer Service! I ended up needing a different app of theirs but they were extremely helpful and guided me through everything!

Soul Kathrine

Aug 27, 2025  on Shopify

Easy to use, works great.

Strokes by Namrata Mehta

Aug 26, 2025  on Shopify

Works as expected. Got prompt help from their support when I ran into an issue. It is also much cheaper than the alternatives and allows blocking a user based on IP Address, Email, and Phone. Smooth experience.

Go Fusing

Jul 31, 2025  on Shopify

Customer service is fantastic! I appreciate them handling my file uploads when there too many records to enter manually.

Venom Lashes

Jun 16, 2025  on Shopify

They help me so much and are so nice and explaining everything well to me and respond so fast Amy is very good!

Pet Parents® | Pet Parenting, Better.™

May 10, 2025  on Shopify

We're getting attacked by checkout bots. Amy and team took a look, and determined/verified this. Because of the way the bot is doing it, their app/solution won't solve it. But they said this and suggested alternative solutions to solve my problem, even though its not them/their service. Thats great customer service! This is a great indicator on what their software/service provides and what you can expect from support!

MAGCOMSEN

Apr 29, 2025  on Shopify

EasyBan helped me solve the bot traffic issue that Shopify couldn’t handle for months. Amy and David were incredibly patient and professional in guiding me through the firewall setup. Now those annoying bots are finally gone from my store. I’m so happy this long-standing problem is finally resolved. I’ll be sharing EasyBan on social media!

Virtualslay

Jan 30, 2025  on Shopify

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