Shopify Customer behaviour apps 2025

Zuko Checkout Analytics

9.1

1 Reviews

Optimize your Shopify checkout conversion with Zuko's comprehensive form analytics. Show more

Zuko Checkout Analytics is a powerful tool designed to enhance your Shopify checkout process by leveraging in-depth form analytics data. It provides comprehensive insights into customer behavior, helping you pinpoint and eliminate key issues that cause potential customers to abandon their checkout journey. With Zuko, you can stop losing valuable revenue to poorly performing checkouts by optimizing conversion rates effectively. The app offers detailed field-level insights, completion rates, and drop-off analysis, allowing you to understand how users interact with your forms and to identify bottlenecks in real-time. Customize reports to align with your specific business goals and easily share these insights with your team. Best of all, Zuko is quick and easy to set up on your Shopify store — no coding required.

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Customizable reports

Easy shopify integration

Real-time navigation

Form analytics data

Field-level insights

Drop-off analysis

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MoEngage

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An insights-led Customer Engagement platform. Show more

MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.

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Personalized interactions

Predictive analytics

Ai-driven insights

Omnichannel engagement

Relevant recommendations

360° customer view

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RealtimeStack : Live Analytics

$9-$39 / Month

8.6

62 Reviews

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Get visual real time insights into what happens in your store Show more

RealtimeStack: Live Analytics is a cutting-edge app that offers immediate visualization of customer activities and behaviors, streamlining the process of understanding your store's dynamics. Instead of sifting through exhaustive reports, you gain instant insights into essential customer interactions such as viewed items, search queries, cart activities, and abandoned carts. This app empowers you to swiftly identify and address broken links and monitor views of out-of-stock products in real time. With its Live Tables feature, you can seamlessly analyze customer behavior trends and the effectiveness of ad campaigns. The world heat map further enriches your analysis by providing a global perspective on customer actions. RealtimeStack keeps you updated with real-time data, ensuring you're always on top of your store's performance and customer engagement.

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Real-time insights

Live visualization

Track customer activity

Identify broken links

World heat map

Analyze ad campaigns

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Taboola Pixel ‑ Tracking

$9.9 / Month

8.2

1 Reviews

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Track Add to Cart, Checkout & Purchases in Taboola Show more

Taboola Pixel - Tracking is a powerful tool designed to provide comprehensive insights into customer interactions on your Shopify store, specifically from your Taboola campaigns. It offers full funnel tracking capabilities, allowing you to monitor key customer actions such as page views, adding to cart, checkout initiation, and completed purchases. With native Taboola Pixel integration, you can adjust tracking parameters to suit your specific needs, ensuring precise data collection. This app empowers you to understand customer behavior more deeply, optimizing your marketing efforts and improving conversion rates. Gain actionable insights into your audience's journey, enabling you to refine your strategies and maximize your marketing ROI. Enhance your Taboola campaigns with detailed analytics and make informed decisions to drive your e-commerce success.

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Purchase tracking

Track add to cart

Checkout tracking

Page view tracking

Full funnel tracking

Adjust tracking parameters

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EasyPay ‑ Payment Rules

9.1

5 Reviews

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Customize payment method behaviour at checkout Show more

EasyPay ‑ Payment Rules is a versatile app designed to streamline and enhance the payment experience in online stores by providing advanced customization capabilities. It allows merchants to tailor payment options based on specific criteria, such as cart content, order total, shipping address, and customer tags. With EasyPay, you can hide or reorder payment methods for better user experience—for instance, prioritizing specific gateways for high-value orders or excluding options like Cash on Delivery for certain locations. The app also offers the flexibility to rename payment methods for clarity and relevance based on customer location or language. By enabling merchants to define these rules, EasyPay simplifies the checkout process, making it more intuitive and efficient for customers. This tool ultimately helps in boosting customer satisfaction by providing a seamless and personalized payment experience.

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Hide payment methods

Rename payment methods

Reorder payment methods

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Conversion IQ by FERO

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Boost e-commerce conversions with data-driven insights from FERO's Conversion IQ. Show more

Conversion IQ by FERO is a powerful analytics tool tailored for e-commerce merchants seeking to enhance their checkout experience and boost conversion rates. This app delivers data-driven insights by comparing a merchant’s performance against other stores using the FERO platform, facilitating a deeper understanding of industry standards and competitive benchmarks. With its intuitive interface, Conversion IQ empowers users to make smarter, informed decisions, targeting areas that need improvement and optimizing the entire shopping journey for maximum efficiency. The app's robust analytics breakdown complex data into actionable strategies, ensuring merchants can easily identify trends and modify their tactics accordingly. Whether you're looking to reduce cart abandonment or streamline the checkout process, Conversion IQ provides the essential insights needed to transform your e-commerce success.

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Data-driven insights

Checkout optimization

Performance benchmarking

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Mailmunch ‑ Email Automations

$24.99 / Month

7.8

567 Reviews

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Send email automations that drive conversions & boost revenue Show more

Mailmunch - Email Automations is a comprehensive tool designed to transform your email marketing efforts with personalized customer engagement. It offers a range of features, including personalized emails, marketing newsletters, compelling landing pages, and advanced popup forms that are tailored to capture customer interest and drive conversions. Users can assess the effectiveness of their campaigns through a user-friendly analytics dashboard and refine their strategies using advanced multi-variate split-testing. The app's AI-powered suite, featuring the innovative AI chat engine and QuickCreate, allows users to create and publish campaigns effortlessly in under two minutes, leveraging insights from your brand and previous campaigns. Mailmunch also supports behavior-driven automations that encourage customer conversions while boosting revenue. The app provides powerful and captivating templates perfect for any lead generation campaign, and its design tools ensure the creation of landing pages that significantly increase clicks and conversions.

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Analytics dashboard

Advanced segmentation

Landing pages

Popup forms

Personalised emails

Marketing newsletters

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GrowCommerce Pixel Tag Manager

$9-$79 / Month

7.7

9 Reviews

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Accurately track site behaviour in GA4 via Google Tag Manager. Show more

GrowCommerce Pixel Tag Manager simplifies the complexities of eCommerce tracking by offering seamless integration with multiple advertising and analytics platforms. It automates tracking for essential eCommerce events, ensuring businesses can easily monitor and optimize their marketing efforts. Compatible with renowned platforms such as Google Analytics 4, Google Ads, Microsoft Advertising, Meta Pixel, Snapchat, Pinterest, TikTok, and Twitter, the app provides comprehensive coverage across major digital marketing channels. All tracking data is efficiently managed through Google Tag Manager, streamlining processes and enhancing data accuracy. Businesses benefit from automated tracking solutions for conversion, enhanced conversion, and dynamic remarketing, empowering them to make data-driven decisions. Furthermore, around-the-clock support ensures quick setup and ongoing assistance to maximize the app's potential. Designed with user convenience in mind, GrowCommerce Pixel Tag Manager is an essential tool for any eCommerce business aiming to boost its digital marketing strategy.

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Multi-platform integration

Automated tracking

Ecommerce events

Google analytics support

Google ads tracking

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Upselly • Upsell & Addon items

$0.99 / Month

7.6

30 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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Clarity Session Replay Heatmap

$1.99-$8.47 / Month

9.1

2 Reviews

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No Cap Session Recording & Replays with Microsoft Clarity. Show more

Clarity Session Replay Heatmap is a powerful tool designed to help store owners optimize their online shopping experience by providing detailed insights into customer behavior. This app allows you to track vital events like checkout initiation, logins, and purchases using session replays, heatmaps, and recordings, enabling you to see exactly how users interact with your store. By visualizing user engagement, you can readily identify and resolve issues, test new ideas, and ultimately decrease bounce rates and cart abandonment. Clarity's targeted insights help in driving user behavior analysis and validate store design, eliminating the guesswork from optimization strategies. With features like easy access to sessions marked by abandoned carts, checkout interruptions, or completed orders, you gain immediate understanding of customer actions and can adapt your strategies accordingly. Additionally, the app’s analytics provide comprehensive tracking and reporting of customer data, which supports data-driven decisions to enhance the overall shopping experience.

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Customer analytics

Session replay

Heatmap visualization

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Microsoft Clarity & Heatmaps

$9.99-$19.99 / Month

9.1

30 Reviews

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1 Click Microsoft Clarity Setup. Start Tracking Behaviour Data Show more

Infinite Microsoft Clarity is a powerful web analytics tool designed to revolutionize how you understand user interactions on your site. By utilizing features like session recordings, it allows you to examine user behavior in real time, enabling you to pinpoint where visitors encounter issues or drop off. Heatmaps provide a visual representation of user clicks, scrolls, and movements, giving you a comprehensive view of how users navigate your site. This tool delivers clear, actionable insights, empowering you to make informed, data-driven decisions to enhance your website's design. Ultimately, Infinite Microsoft Clarity aids in boosting revenue and increasing user retention by streamlining user experiences. Whether you're a seasoned developer or a business owner, this app offers valuable analytics to help optimize your digital presence effectively.

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Session recordings

User heatmaps

Behavior insights

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

3 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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POWR: Customer Support Request

$9.99-$89.99 / Month

7.1

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Customer Accounts Pro

9.1

1 Reviews

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Collect additional customer fields for New Customer Accounts Show more

Customer Accounts Pro is a comprehensive app designed to give businesses more control over customer account registration. By allowing customers to fill in detailed account information on their profile page, the app enables businesses to create personalized shopping experiences and conduct effective segmented marketing. With flexibility in choosing the information to collect—from birthdays to personal interests—the app provides rich customer insights. It seamlessly integrates with customer accounts, prompting users to update their details upon login. Additionally, you can manage customer fields and view responses within Shopify metafields, ensuring all data is organized and accessible. Set required fields to ensure crucial information is captured, aiding in profile completion and enhancing your marketing strategies.

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Custom fields collection

Profile completion prompts

Segmented marketing insights

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Helium Customer Fields

$12-$60 / Month

9.2

380 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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Login as Customer: Support

$19-$39 / Month

9.1

8 Reviews

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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Zon Customer Accounts & Return

$9.99-$29.99 / Month

8.1

55 Reviews

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Belco: Customer Service Software for Online Stores

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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.

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Centralized dashboard

Automation tools

Insights reporting

Order information

Integrated communication

Customer recognition

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Enhanced Customer Notes by oBundle

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Chat-style notes for improved customer interaction on BigCommerce stores. Show more

Enhanced Customer Notes by oBundle is a transformative app designed specifically for BigCommerce users, aimed at upgrading customer communications through a sleek, chat-like interface. This innovative tool replaces outdated standard customer notes, offering an intuitive platform for interaction that enhances both customer engagement and satisfaction. It's perfect for businesses looking to make customer interactions more personal, professional, and impactful. By using Enhanced Customer Notes, online stores can foster stronger relationships with their customers, ensuring a seamless and effective communication experience. Easy to implement and use, this app is an essential upgrade for anyone serious about enhancing their customer service capabilities. Transform your BigCommerce store today with Enhanced Customer Notes by oBundle and take your customer connections to the next level.

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Enhanced communication

Chat-style interface

Improved customer interaction

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Shopify Customer behaviour apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Zuko Checkout Analytics

MoEngage

RealtimeStack : Live Analytics

Taboola Pixel ‑ Tracking

EasyPay ‑ Payment Rules

Conversion IQ by FERO

Mailmunch ‑ Email Automations

GrowCommerce Pixel Tag Manager

Upselly • Upsell & Addon items

Clarity Session Replay Heatmap

Microsoft Clarity & Heatmaps

Repeat Customer Insights

Howdy Customer Tag Discount

POWR: Customer Support Request

Customer Accounts Pro

Helium Customer Fields

Login as Customer: Support

Zon Customer Accounts & Return

Belco: Customer Service Software for Online Stores

Enhanced Customer Notes by oBundle