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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (1,555)

Overall rating
4.7

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

ink + Magnets

Aug 14, 2025  on Shopify

I have been slowly building out my site over the last couple months but this app was straight forward, easy to use, and priced well. What really locked me in was customer support—super fast and always ready to help. Thank you Shopacado for making things less stressful for a newbie like me!

Eddy's Coffee

Aug 12, 2025  on Shopify

This is a very handy app with features that truly support a high converting webshop. I use volume discounts for different product types, with various discount messages and in-cart promotions... works perfectly! The support team (via chat) is quick, efficient, and makes sure you’re fully satisfied. Highly recommended!

Eve Agsten

Aug 08, 2025  on Shopify

Simple functionality, great support

MassageNaturals.com

Aug 04, 2025  on Shopify

App worked at first but then whenever we had to update discounts app would just either not remove discounts nor update. Had to reach each month about this but nothing changed.

Veneva Perú

Jul 31, 2025  on Shopify

great!

DTF Print Store

Jul 31, 2025  on Shopify

Had a problem (user error) messaged support got a reply very quickly solved my problem within 30 seconds and the app works perfectly very very happy would highly recommend.

Saberbay

Jul 25, 2025  on Shopify

App works great and support team is quick to help! Highly recommend

ExoVita Health

Jul 22, 2025  on Shopify

Fantastic Support from Syed! I had some setup issues getting volume discounts to show properly and Syed was incredibly helpful, patient, and fast. He walked me through everything clearly and made sure the setup worked smoothly. You can tell they care about their customers. Highly recommend Shopacado for easy tiered discounts and bonus points for their great support!

Body of Bold

Jul 19, 2025  on Shopify

MyPetMoment

Jul 17, 2025  on Shopify

Great app and great support

Diane & Geordi México

Jul 08, 2025  on Shopify

Good support

Diane & Geordi Colombia

Jul 07, 2025  on Shopify

good functioning

Essential Salon Supplies

Jul 01, 2025  on Shopify

Hospitality Products

Jun 18, 2025  on Shopify

Simple app for smaller stores with great functionality for stores with a simple sales model. Great for start ups. Unfortunately it is a bolt on to Shopify and does not draw data from Shopify metafields so you have to double handle in terms of putting data in both systems, but for companies with 200 skus or less much cheaper than moving to Shopify Pro

Adopted and Adored Apparel

Jun 16, 2025  on Shopify

Five stars all the way! Shopacado's volume discounts app has been a great addition to my Shopify store. Syed helped me out a lot—he took care of my issues promptly and made the whole process smooth and stress-free. I’ll definitely continue to reach out to their team whenever I need assistance. Highly recommend!

Playful Meow

Jun 09, 2025  on Shopify

Pavi 's service is on the spot, 5 star

Switch Hits

Jun 04, 2025  on Shopify

This app works great for having cart total discounts which is rarely found in other apps. But would have been more better if it has more additional features.Support is great.

Dutra Imports

May 28, 2025  on Shopify

Outstanding work, amazing support!

Vograce.jp

May 13, 2025  on Shopify

Good!

One of None Shop

May 09, 2025  on Shopify

This app solves the exact problem we encountered when changing our e-commerce checkout to Shopify from a custom build. It was easy to install, it gets the job done perfectly, and the support team is super responsive and helpful! Thank you so much for your assistance Pavi.

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