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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (1,546)

Overall rating
4.7

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

Sustainably C

Oct 29, 2024  on Shopify

Thanks for your qick help and quick response

Beeyoutiful.com

Oct 23, 2024  on Shopify

I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.

Kooltainer

Oct 22, 2024  on Shopify

professional and helpful team

Miazi

Oct 17, 2024  on Shopify

Good

Oz 3D Optics

Oct 16, 2024  on Shopify

Good product great support

Puerto Rico en Vitral

Oct 15, 2024  on Shopify

Lo empece a usar y debo decir que el servicio al cliente fue mejor que en cualquier otro sitio, me resolvieron en menos de 20minutos.

Current Boutique

Oct 06, 2024  on Shopify

Very responsive app support

Noble Origami Limited

Oct 01, 2024  on Shopify

very nice app! highly recommended. also app support is very good.

Headboards Ltd (T/A The Bed Slats Workshop)

Sep 10, 2024  on Shopify

Intellinet Network Solutions

Sep 09, 2024  on Shopify

Versatile and fast app, compatible to many themes, easy to install, no down-times and best of all, live chat technical support during US operating hours. Highly recommended.

fluwelcom

Sep 08, 2024  on Shopify

Works as promised and the customer service is attentive and fast!

The Cake Case Company

Sep 04, 2024  on Shopify

Straight forward app, works without disruption. Effective & efficient support! Overall perfect.

My Brand And Me

Sep 03, 2024  on Shopify

Awesome customisation, fast and great customer service. Has made a huge difference to my basket size. Thank you!!

SparkleCityLV

Sep 01, 2024  on Shopify

So far i'm really impressed with this app! I wanted the option to have a volume discounts, across multiple products and be able to customize the options! Shopacado was able to do it! Also amazing customer support on chat! They were able to help me install and customize whatever i needed! Can't wait to see what else i can do with this product.

WKH GmbH

Aug 26, 2024  on Shopify

Wir nutzen diese App bereits 3 Jahre und sind sehr zufrieden. Auch der Kundenservice reagiert sehr schnell und Probleme werden optimal gelöst.

Adultclothdiaper.com

Aug 20, 2024  on Shopify

Works better than the app we were using before, very awesome, friendly and helpful support, got the help we needed to sort things out. Recommend 100%++

SquishLit

Aug 20, 2024  on Shopify

Professional support, everything I needed was done. I had a pleasure working with Syed, great man and definitely knows the stuff. Highly recommend!

FreshAura

Aug 19, 2024  on Shopify

great customer service

AztecIP®

Aug 18, 2024  on Shopify

As a B2B-focused business, volume discounts are crucial for us. Since launching our site on Shopify, we've chosen Shopacado. Shopacado ‑ Volume Discounts is both powerful and user-friendly. The feature to apply discounts to selected products and/or categories is particularly beneficial. Their customer service is excellent; Syed and his team resolve issues swiftly!

Stems Flower Farm

Aug 18, 2024  on Shopify

We used the app for 3 years and had absolutely no issues. Did exactly what we wanted and performed flawlessly. After our 2.0 upgrade we had some issues getting the app to perform as we thought it should Syed was quick to respond, and fixed our upgrade issue in less than 20 minutes. Back to normal, and working flawlessly. I would recommend this app and creators.

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