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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (2,999)

Overall rating
4.8

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

Awards TrophyWorld

Jan 31, 2025  on Shopify

We have over 50 of our stores using the app, great support and all around a great app.

Space City Paddles

Dec 10, 2024  on Shopify

The app is simple to use. The support team is very responsive to to our questions. Lots of documentations and videos on how to set things up. Thanks!

FAJAS MYD USA

Nov 21, 2024  on Shopify

They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.

Logykit

Nov 21, 2024  on Shopify

Fast help

Dazzling LEDs

Nov 13, 2024  on Shopify

Great app. Customer service is brilliant. Highly recommend

LotDrop

Nov 12, 2024  on Shopify

Great app!

Sea Change

Nov 10, 2024  on Shopify

Syed very patiently helped me to upgrade our app and get it working with other Shopify discounts. I had lots of questions and they were all answered quickly to get our store sorted. Thank you!

VacuPure

Nov 05, 2024  on Shopify

The support is just amazing. I had a problem that was hard for me to understand, but I wrote to support and got an answer just 5 minutes later. They helped me solve my problem really quickly and made sure I felt confident moving forward. I couldn’t have asked for a better experience!

viDeli

Nov 05, 2024  on Shopify

Der Support hat bei einem Problem mit der App sehr schnell und ausführlich geholfen.

ohmydtf.com

Nov 05, 2024  on Shopify

Syed, help us to resolve the little issue we had in our website. He was fast and very professionel!

London Scarves Outlet (Lili Scarves)

Nov 04, 2024  on Shopify

Pavi has been so incredibly helpful and got my store set up perfectly. Incredibly happy with the customer service and so far I am loving this app!

Delicate Leather

Nov 03, 2024  on Shopify

This app has been a game-changer for my Shopify store! Setting up discounts is incredibly easy, and I love the flexibility it offers. Whether I want to run flash sales, bundle discounts, or tiered pricing, this app has it all. My customers love seeing automatic discounts applied at checkout, and it’s really helped increase my average order value.

Wicked Plug

Oct 29, 2024  on Shopify

Excellent communication and Guideline provided

Sustainably C

Oct 29, 2024  on Shopify

Thanks for your qick help and quick response

Beeyoutiful.com

Oct 23, 2024  on Shopify

I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.

Kooltainer

Oct 22, 2024  on Shopify

professional and helpful team

Miazi

Oct 17, 2024  on Shopify

Good

Oz 3D Optics

Oct 16, 2024  on Shopify

Good product great support

Puerto Rico en Vitral

Oct 15, 2024  on Shopify

Lo empece a usar y debo decir que el servicio al cliente fue mejor que en cualquier otro sitio, me resolvieron en menos de 20minutos.

Current Boutique

Oct 06, 2024  on Shopify

Very responsive app support

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