Super grateful for fast service. Haven’t needed it much, but when I do, they respond quickly to resolve the issue! Any small biz owner needs that fast response time! Thank you! Totally recommend!

Saved us over $5,000 in fees in the first year. Thanks a bunch MerchBytes

When the application works, it works great. The only issue I have with the application itself is that it calculates the fee before tax, and my merchant charges us after tax. There have been times when the system goes down. It can be frustrating, but usually it only takes contacting the help center and they are quick to investigate and fix the problem.

The discount fee's stopped working with the latest POS update. No response from the app about our enquiries about this. Would love a reply so that we can get this working again.

I would love to give this app 5 stars but the app was working just fine and doing exactly what I needed it to do last week but now today it is not working at all. I have reached out to get support but am losing money with every transaction since I cannot add the proper fees.

Giving it 5 stars because it's the only method that works that we've tried so far, to add credit card fees on POS. Yes we would also love it if it were automatic -- if the person working the checkout forgets to push the button, we just have to eat that fee. But the developer has stated they can't do that because Shopify has to update/change something first. Also noting that we ONLY use POS so I'm not sure what we would do if we were to need this with a "regular" ecommerce website.

App works perfectly! Does exactly what I need. I have an apparel store and need to add surcharges for specific things and this does it perfectly. I cannot add it to an individual item which would be good, although I just add the items that need the surcharge first, then add the surcharge which it then calculates on that, then I add the remaining items which separates itself from the surcharge. 5 stars for me!

I've given this 4 stars but may adjust after using in the real world. From our testing it works great and provides a simple solution for adding credit card fees using POS. It would be excellent if it was fully automated but for now I'll take this option as it is since it seems to be the only fee app that is actually working as expected. The other two I found simply are cumbersome and do not work with POS.

SMH, when you have something that have more issues than a solution, stop before offer to people. Thank you

App does work as required - adds percentage based surcharge to POS checkouts. However it is not able to calculate a surcharge at any point of adding items to the checkout (only at the end). Lastly, the time taken to apply the surcharge to the checkout is far too long (as long as 20 seconds). I'm not sure of the math on that but in a 6-8 our working day serving customers at the POS, were losing lots of sales time in waiting for a surcharge to apply.