What Merchants Think

Merchants generally have positive feedback about the "Cross Sell & Upsell by SSC" app, highlighting its ability to increase average order value and enhance customer purchasing experiences. The support team, particularly individuals like Henry and Carol, receive frequent accolades for their responsiveness and willingness to help.

Key Strengths

• Increases average order value significantly
• Enhances product visibility and promotes 'forgotten' items
• Responsive and effective customer support team
• Highly customizable and user-friendly interface
• Smooth implementation with minimal tech issues

Common Concerns

• Technical issues such as conflicts with browser functionality, particularly on Chrome
• Items sometimes inaccurately displayed as "FREE" under certain pricing conditions
• Some merchants faced initial setup or integration challenges

Final Thoughts

Overall, "Cross Sell & Upsell by SSC" is well-received by merchants for its significant contribution to boosting sales and its flexibility in customization. While there are occasional technical glitches, the app's strong support team and effective features make it a valuable tool for online retailers looking to enhance their sales strategy.