Customer reviews: creativehub: Sell Art Prints

<h3>What Merchants Think</h3> <p>The general sentiment among merchants using "creativehub: Sell Art Prints" is notably positive. Many are thrilled with the high quality of prints and superb customer service, praising the platform for its contribution to enhancing their art businesses. However, there are criticisms mainly focused on technical and operational challenges, balancing the overall feedback.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding print quality and attention to detail.</li> <li>Responsive and personable customer service, often resolving issues quickly.</li> <li>Easy integration with Shopify and other websites.</li> <li>Automated production processes and logistical support.</li> <li>Flat-rate international shipping making it economical for worldwide clients.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Difficulty in uploading and managing multiple files, particularly .png formats.</li> <li>Technical glitches and bugs during the setup and maintenance of products.</li> <li>Lack of efficient bulk product updates and import errors with Shopify.</li> <li>Occasional removal of features and products without prior notification.</li> <li>High shipping costs affecting profitability on international sales.</li> </ul> <h3>Final Thoughts</h3> <p>"creativehub: Sell Art Prints" is widely regarded as an essential tool for artists looking to sell prints professionally, offering excellent print quality and customer support. While users appreciate the platform's integration capabilities and service reliability, ongoing technical challenges and functional limitations suggest room for improvement. Overall, it is highly recommended for its strengths, particularly if ease-of-use and print quality are priorities.</p>

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Reviews (95)

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What Merchants Think

The general sentiment among merchants using "creativehub: Sell Art Prints" is notably positive. Many are thrilled with the high quality of prints and superb customer service, praising the platform for its contribution to enhancing their art businesses. However, there are criticisms mainly focused on technical and operational challenges, balancing the overall feedback.

Key Strengths

Outstanding print quality and attention to detail.
Responsive and personable customer service, often resolving issues quickly.
Easy integration with Shopify and other websites.
Automated production processes and logistical support.
Flat-rate international shipping making it economical for worldwide clients.

Common Concerns

Difficulty in uploading and managing multiple files, particularly .png formats.
Technical glitches and bugs during the setup and maintenance of products.
Lack of efficient bulk product updates and import errors with Shopify.
Occasional removal of features and products without prior notification.
High shipping costs affecting profitability on international sales.

Final Thoughts

"creativehub: Sell Art Prints" is widely regarded as an essential tool for artists looking to sell prints professionally, offering excellent print quality and customer support. While users appreciate the platform's integration capabilities and service reliability, ongoing technical challenges and functional limitations suggest room for improvement. Overall, it is highly recommended for its strengths, particularly if ease-of-use and print quality are priorities.

Elias Icons

Aug 06, 2023 on Shopify

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

Mark Tamer Prints

Aug 06, 2023 on Shopify

I've been using these guys from their early days and their print quality has always been top notch. They are are also quick to resolve any problems. Once I got my head around the app integration it's reasonably straight forward, my only hiccup was integrating all the different shipping profiles to the different products. The Creative Hub were very quick to assist when I emailed though. Some people have criticised the shipping prices, which I understand. Its £65+ plus to send a A4 print to Australia. But I also understand that they need to use a reputable and reliable company to ensure quick and safe delivery. My customer's order reached Australia impressively quick. Personally, I'm happy to absorb some of the shipping costs in return for a fast, professional service with peace of mind for me, but that does mean a much smaller profit when selling to North America and beyond. I haven't worked out a way to resolve this as yet. So I'm giving a 4 star review. Excellent all round but the shipping prices do make selling low priced prints beyond Europe unworkable.