Customer reviews: creativehub: Sell Art Prints

<h3>What Merchants Think</h3> <p>The general sentiment among merchants using "creativehub: Sell Art Prints" is notably positive. Many are thrilled with the high quality of prints and superb customer service, praising the platform for its contribution to enhancing their art businesses. However, there are criticisms mainly focused on technical and operational challenges, balancing the overall feedback.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding print quality and attention to detail.</li> <li>Responsive and personable customer service, often resolving issues quickly.</li> <li>Easy integration with Shopify and other websites.</li> <li>Automated production processes and logistical support.</li> <li>Flat-rate international shipping making it economical for worldwide clients.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Difficulty in uploading and managing multiple files, particularly .png formats.</li> <li>Technical glitches and bugs during the setup and maintenance of products.</li> <li>Lack of efficient bulk product updates and import errors with Shopify.</li> <li>Occasional removal of features and products without prior notification.</li> <li>High shipping costs affecting profitability on international sales.</li> </ul> <h3>Final Thoughts</h3> <p>"creativehub: Sell Art Prints" is widely regarded as an essential tool for artists looking to sell prints professionally, offering excellent print quality and customer support. While users appreciate the platform's integration capabilities and service reliability, ongoing technical challenges and functional limitations suggest room for improvement. Overall, it is highly recommended for its strengths, particularly if ease-of-use and print quality are priorities.</p>

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Reviews (95)

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What Merchants Think

The general sentiment among merchants using "creativehub: Sell Art Prints" is notably positive. Many are thrilled with the high quality of prints and superb customer service, praising the platform for its contribution to enhancing their art businesses. However, there are criticisms mainly focused on technical and operational challenges, balancing the overall feedback.

Key Strengths

Outstanding print quality and attention to detail.
Responsive and personable customer service, often resolving issues quickly.
Easy integration with Shopify and other websites.
Automated production processes and logistical support.
Flat-rate international shipping making it economical for worldwide clients.

Common Concerns

Difficulty in uploading and managing multiple files, particularly .png formats.
Technical glitches and bugs during the setup and maintenance of products.
Lack of efficient bulk product updates and import errors with Shopify.
Occasional removal of features and products without prior notification.
High shipping costs affecting profitability on international sales.

Final Thoughts

"creativehub: Sell Art Prints" is widely regarded as an essential tool for artists looking to sell prints professionally, offering excellent print quality and customer support. While users appreciate the platform's integration capabilities and service reliability, ongoing technical challenges and functional limitations suggest room for improvement. Overall, it is highly recommended for its strengths, particularly if ease-of-use and print quality are priorities.

luckymothers

Oct 03, 2024 on Shopify

Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.

FUTURE FASHION ORACLE™

Sep 23, 2024 on Shopify

one of the most saddest experiences i had with a pod companies, and thats even before making one order. just setting up the products is a NIGHTMARE, site is full with bugs, a real freaking nightmare, its a shame because the products looks highest quality. their support was ok, general answers and somehow helpful but not fixing any bugs, their mockups looks like a cheap chinese store mockup - a real embarrassment to the hight quality products they produce. but again, setting up a store with multipile products - is a real NIGHTMARE. their coders suck big time. what a shame, just when I thought i found a place to make my shop based on, and wasted HOURS ON HOURS, DAYS AND WEEKS setting up my shop, and all went to the garbage. thank you for nothing.

Atelier Toledo

Aug 04, 2024 on Shopify

Impossible to update multiple products at once. Impossible to import products to my shopify store without random "import errors". Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side". This app used to be great and have a decent UI/UX with no import problems. What happened?

Lucas Kschischang

Mar 19, 2024 on Shopify

Awful app with next to no customer support. Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it. But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall. I've LOST money thanks to their lack of transparency - I've cancelled all orders, and will be issuing chargebacks as it's just not even close to an acceptable level of service.