Reviews: Craftybase ‑ Manufacturing ERP

Customer reviews: Craftybase Inventory + Sync

Reviews (27)

Overall rating

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What Merchants Think

Merchants generally view "Craftybase ‑ Manufacturing ERP" as an invaluable tool for managing inventory, materials, and costs in their businesses. While some users experience initial set-up challenges and occasional technical issues, many highlight the app’s comprehensive features and responsive customer support as strong points. Overall, it significantly aids in their business operations, especially for small to mid-sized handcrafted businesses.

Key Strengths

Comprehensive inventory and material management
Effective cost tracking and pricing capabilities
Smooth integration with platforms like Shopify
Responsive and helpful customer service
Useful features for small and mid-size artisan businesses
Automation and efficiency in business operations

Common Concerns

Initial set-up can be daunting for new users
User interface and functionality can be clunky
Technical glitches, especially with reporting features
Customer service and data management issues reported by some users
Concerns over pricing strategies and unexpected costs

Final Thoughts

Overall, "Craftybase ‑ Manufacturing ERP" is regarded as a highly beneficial app for those in the manufacturing and artisan industries. While it has certain areas that require improvement, its core capabilities and supportive customer service make it a popular choice among its users. Prospective users are encouraged to take full advantage of the trial period to assess compatibility with their specific business needs.

Black Tie Barn

Feb 10, 2023 on Shopify

Like all software and apps.... the most important factor is whether it is a good fit for YOUR needs. Not all software will suit the needs of everyone. And like most software, it can take time to learn something new. I started my very small business roughly 12 years ago and used Craftybase early on. After some time learning the system and going through typical "new software" data entry steps, I was able to get up and running and have been using it ever since. It has grown with me over the years. Is it perfect? No, and anyone who says that any software is perfect isn't being completely honest. I have yet to find an app or tool that is perfect all the way around. There is always something I would change. But, here's the thing... most people, including myself, found it hard pressed to find a better solution than this one for the price and value. Particularly for those small to mid size handcrafted businesses. My advice would be to fully utilize the free trial. Add in materials, create products, create recipes, use the trial to find out if it will suit your needs. It might not... which is the purpose of the trial. This software is incredibly powerful, and with that can sometimes feel overwhelming because it can do so much. But you can simply use the features you need. After trialing, take the time to plan your setup and use cases. Proper setup from the beginning will make it SO much easier to use going forward. But I found this to be the case with EVERY inventory or manufacturing software I have ever used. Whether this is an app that works well for you is going to depend on you and your needs. It may not be a a perfect or a '5 star' app for everyone. But it has been for me for 10 years. For anyone struggling, check out the help articles and other documentation. They have plenty of content out there available to help! :)