I had a number of issues setting up as Craftybase wasn't integrating properly with Shopify and picking up my historical data and therefore stock numbers accurately. After a number of attempts to resolve this, the work arounds I was given made things worse, and I ended up having to disconnect the app and have spent hours and hours stock taking to try to rectify my stock numbers doing multiple stocktakes. I had paid additional subscription fees to get the right subscription and help I needed, and have been now denied my request for a refund as a result. They were fully aware of the issues and gave me generic work arounds. Now that I have cancelled and advised them, they want to offer full help. I have moved on to Katana and won't be back. Really disappointed .

I love using Craftybase. It tracks inventory, recipes, production. Costs etc. There is even a feature to push newly made inventory to shopify so that inventory is matched at both locations.

This has saved me a tremendous amount of time and stress with my production. I run a dairy farm and produce a product, so I don't have enough hours in my day. This was so easy to set up and get going on better tracking and management of the business. LOVE IT. Would highly recommend.

If you need software to manage your materials inventory, create recipes from those materials for your products to estimate cost of products, and have the materials automatically deducted from your inventory when you sell a product on shopify, you will need the $1200 / year plan. CB have turned a basic function off to force you to upgrade if you want materials deducted automatically when a product sells. I have had to upgrade two times since joining CB to get what I see as very basic functions.

It is exactly what I was wanting to keep track of my supplies and products! Always room for improvement, but it's reasonably priced and once you get going, very easy to work with.

I love Craftybase. It takes a bit to understand it but it really helps me in pricing out my jewelry and at the end of the year, so easy to run a PL report to provide to your tax accountant. I only wish I could speak directly to someone when I have questions. But otherwise I love this app.

Craftybase has definitely been a life saver! I have been using it for about 7 years now. It allows you to enter your materials/purchases/pricing, create recipes and streamlines the inventory process! Gives suggestions on what items should be priced at. I have had a few hiccups with it, but customer service has been good. I didn't like their recent price hike and requirements within each tier, but they are much more affordable than others that I have looked into.

Craftybase has been a game changer. It helps me keep track of my both my material and product inventory. It also helps me price my products correctly.

In my experience the customer service and support is second to none. It’s taken me a while to streamline all of my materials, products and manufactures but if I get stuck I’ve been able to email the support crew and I get a lengthy, well thought out response within a day. I really do feel as if these guys are trying to make the app work in the best way possible for me. As an app, there are bits that are a bit clunky but on the whole it has helped my business enormously and I’m so glad that I found it!!

I am so disappointed in crafty base because I have heard many great things about them. I was charged the studio fee. I was not given access to all the information I put in while on the trial nor anything else. Then I email over and over about this because they do not have live chat. I then was allowed in after some time passed. but wait for it... I was kicked out again and the only tab that was open was the cancel your subscription. This is the most frustrating thing ever. I put in so many hours of material for my business during the trial just to have to find another company. This is so unprofessional. I went a whole day and could not accomplish anything.