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Convi ‑ AI Chatbot & Helpdesk logo

Convi ‑ AI Chatbot & Helpdesk

Develop by Shopify

$19-$499

/ Month
  • Built for Shopify
    • Free plan available 7 Days Free Trial

    AI shopping assistant for seamless support and boosted sales on Shopify.

    Shopify integration
    Product recommendations
    Ai-powered chatbot
    Order tracking
    24/7 availability
    5 Reviews
    9.1
    Claim Offer
    Install App

    About Convi ‑ AI Chatbot & Helpdesk

    Launched Jun 25, 2025

    Categories

    Chat

    Built by Shopify

    Address

    Wesley Chapel, FL, US

    Website Support Portal Privacy policy Tutorial FAQ Document

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    Introduction Video

    Description

    Boost conversions and automate customer chat with Convi, your AI-powered shopping chatbot assistant.

    Convi is your AI-powered Shopify chatbot assistant that automates support and drives sales through smart chat. Instantly chat with customers, answer product questions, recommend items, and assist with order tracking 24/7. With live chat, automated chat flows, and intelligent chatbot responses, Convi reduces support tickets, boosts conversions, and enhances customer experience. Easy one-click setup lets you turn every chat into a sales opportunity.

    Convi is your AI-powered Shopify chatbot assistant that automates support and drives sales through smart chat. Instantly chat with customers, answer product questions, recommend items, and assist with order tracking 24/7. With live chat, automated chat flows, and intelligent chatbot responses, Convi reduces support tickets, boosts conversions, and enhances customer experience. Easy one-click setup lets you turn every chat into a sales opportunity. more
    • Product Recommendations – Suggests relevant products based on customer needs
    • Order Tracking – Real-time order tracking directly through chat
    • Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
    • AI-Powered chat bot – Automated responses to customer inquiries, 24/7
    • 24/7 Availability – Always-on support to assist customers any time of the day

    Pros

    • Automated support available 24/7, providing consistent customer assistance.
    • Product recommendations tailored to customer needs, potentially increasing sales.
    • Integrates seamlessly with Shopify, making setup quick and easy with one-click installation.
    • Reduces support tickets, likely leading to decreased workload for customer support teams.
    • Enhances customer experience through real-time order tracking directly via chat.
    • User-friendly interface, enabling easy setup and use as indicated by customer reviews.

    Cons

    • Limited reviews available, making it difficult to fully evaluate long-term performance and reliability.
    • Potential dependency on AI accuracy which might not handle complex customer inquiries effectively.

    Top Helpful Reviews

    MedShop Direct

    Nov 13, 2025  on Shopify

    The best AI Chat on Shopify and the support (Mohammedreza specifically) is phenomenal - I love that for each use case in the customer journey, we can use Convi to provide a solution to our customers.

    MATT3R

    Oct 14, 2025  on Shopify

    It’s straightforward and simple to set up, easy to understand, and eliminates the hassle of responding to repetitive questions.

    Kadbanoo

    Sep 23, 2025  on Shopify

    Setup was quick and easy, and the team behind this app is amazing. They truly go above and beyond to help. We haven’t tested everything yet, but the support and experience so far have been excellent!

    WOOP

    Aug 20, 2025  on Shopify

    We are a newly formed business. On our research to find an Ai Chatbot for we found Convi. We started with a Free Plan and from the get go the support and service was excellent. Dela has been amazing and so willing to help. (Shout out to Dela). They customised the look to be based on our brand and assisted us with knowledge base for FAQ's. Looking forward to see what more Convi has to offer.

    BearShop

    Jul 14, 2025  on Shopify

    Very easy to use. We installed the app and set it up within a few minutes. We plan to keep using Convi to monitor the results and responses. I'll update this review later.

    Key Features

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