Convi ‑ AI Chatbot & Helpdesk

Name: Convi ‑ AI Chatbot &amp; Helpdesk Introduction Video
Uploaded: 2025-06-29T14:24:03Z
Duration: 1 min 33 s
Description: AI shopping assistant for seamless support and boosted sales on Shopify.

Develop by Shopify

$19-$499

/ Month

Free plan available 7 Days Free Trial

AI shopping assistant for seamless support and boosted sales on Shopify.

Shopify integration

Product recommendations

Ai-powered chatbot

Order tracking

24/7 availability

About Convi ‑ AI Chatbot & Helpdesk

Launched Jun 25, 2025

Built by Shopify

Address

1177 6th Ave, 5th Floor, 5005, New York, NY, 10036, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Boost conversions and automate customer chat with Convi, your AI-powered shopping chatbot assistant.

Convi is your AI-powered Shopify chatbot assistant that automates support and drives sales through smart chat. Instantly chat with customers, answer product questions, recommend items, and assist with order tracking 24/7. With live chat, automated chat flows, and intelligent chatbot responses, Convi reduces support tickets, boosts conversions, and enhances customer experience. Easy one-click setup lets you turn every chat into a sales opportunity.

Product Recommendations – Suggests relevant products based on customer needs
Order Tracking – Real-time order tracking directly through chat
Easy Shopify Integration – One-click setup to integrate seamlessly with Shopify
AI-Powered chat bot – Automated responses to customer inquiries, 24/7
24/7 Availability – Always-on support to assist customers any time of the day

Pros

Automated support available 24/7, providing consistent customer assistance.
Product recommendations tailored to customer needs, potentially increasing sales.
Integrates seamlessly with Shopify, making setup quick and easy with one-click installation.
Reduces support tickets, likely leading to decreased workload for customer support teams.
Enhances customer experience through real-time order tracking directly via chat.
User-friendly interface, enabling easy setup and use as indicated by customer reviews.

Cons

Limited reviews available, making it difficult to fully evaluate long-term performance and reliability.
Potential dependency on AI accuracy which might not handle complex customer inquiries effectively.

Top Helpful Reviews

MATT3R

Oct 14, 2025 on Shopify

It’s straightforward and simple to set up, easy to understand, and eliminates the hassle of responding to repetitive questions.

Kadbanoo

Sep 23, 2025 on Shopify

Setup was quick and easy, and the team behind this app is amazing. They truly go above and beyond to help. We haven’t tested everything yet, but the support and experience so far have been excellent!

WOOP

Aug 20, 2025 on Shopify

We are a newly formed business. On our research to find an Ai Chatbot for we found Convi. We started with a Free Plan and from the get go the support and service was excellent. Dela has been amazing and so willing to help. (Shout out to Dela). They customised the look to be based on our brand and assisted us with knowledge base for FAQ's. Looking forward to see what more Convi has to offer.

BearShop

Jul 14, 2025 on Shopify

Very easy to use. We installed the app and set it up within a few minutes. We plan to keep using Convi to monitor the results and responses. I'll update this review later.