Reviews: qikify Contact Form Builder

Customer reviews: Qikify Contact Form Builder

Reviews (418)

Overall rating

4.9

5

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What Merchants Think

The "qikify Contact Form Builder" app receives generally positive feedback from merchants, who appreciate its ease of use and customization options. The customer support is frequently praised for being responsive and helpful, making the app a reliable tool for enhancing contact functionalities on websites. However, there are notable concerns from some users regarding pricing discrepancies and occasional technical issues.

Key Strengths

Easy to install and set up, even for non-tech-savvy users.
Responsive and helpful customer support, resolving issues promptly.
Highly customizable and feature-rich forms.
Seamless integration with websites.
Free plan with unlimited responses available, making it a cost-effective option.

Common Concerns

Discrepancies in advertised pricing, leading to customer confusion and dissatisfaction.
Technical glitches encountered by some users, although often unrelated to the app itself.
Limitations on file upload sizes, potentially constrained by platform restrictions.

Final Thoughts

The "qikify Contact Form Builder" is a well-received app that offers ease of use and a range of customizable options, making it a valuable addition for many businesses. Its customer support is frequently lauded, adding to the overall positive experience. While pricing transparency and occasional technical issues are concerns, the app's strengths generally outweigh its drawbacks for most users.

Outbound Lighting

Dec 11, 2025 on Shopify

BEWARE. While the app functionally has been good for us. It nearly destroyed our customer service because they have a 500 email limit which is not very well explained. So during our busiest time of the year, unknowingly we hit this limit. Zero warning, zero "hey you hit your limit", just email notifications stop coming. Customers get successful form submissions, and then left wondering why we haven't responded. And then submit again.... and again wonder why we aren't responding. We now have to sort through at least 70-90 emails to figure out what we have missed. They suggest the shopify flow setup, but the data dump in that is horrendous and now an additional layer to sort through. No thanks. So if you are a high volume store with a lot of emails, try something else. This is despite being on the highest paid plan.

EDM Imaging

Jan 30, 2025 on Shopify

Run away from this app, they falsly advertise wrong prices. Once you invest some time in the free tier, and want to upgrade, they charge 30 USD, while it was advertised 9.59 USD. This is illegal in most countries, and the customer care service doesn't seem to care or help.