Reviews: NASP Connected Inventory

Customer reviews: NASP Connected Inventory

Reviews (90)

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What Merchants Think

Overall, merchants have mixed opinions about "NASP Connected Inventory". While many users appreciate the ease of use and efficient support from the team, others have encountered significant issues, particularly related to inventory synchronization and support response times. Those who found the app beneficial praise its capability in bundling products and maintaining inventory sync between variants, but consistent problems have caused frustration for some users.

Key Strengths

Excellent customer support, praised for responsiveness and helpfulness.
Efficient inventory management for product bundles and variants.
Easy integration and setup, often working seamlessly.
Automated SKU management, simplifying inventory tracking.

Common Concerns

Issues with reliability and app functionality, including buttons not working.
Problems with inventory sync not reflecting changes from external systems.
Occasional challenges during initial setup.
Unreliable support response as experienced by some users.

Final Thoughts

"NASP Connected Inventory" is a valuable tool for many merchants needing to manage complex inventory tasks like bundling and variant syncing. While it shows impressive performance in these areas, it also exhibits shortcomings, particularly with integration reliability and support consistency. Consider evaluating your specific inventory needs and external system dependencies before choosing this solution.

FANS STORE

Mar 20, 2024 on Shopify

We used it for 1-2 months without any problems. None of the buttons are working at the moment. Their support is absolutely terrible.

Homechip Ltd

Jun 04, 2020 on Shopify

We manage our inventory using Dear inventory. For simple (non variant) products this works fine and inventory is accurately reflected between Dear and Shopify. However for variants this doesn't work at all. We hoped that Connected inventory would solve the problem. It unfortunately doesn't. Changes to inventory made through Dear are not reflected back to the variant inventory with the result that Shopify and Dear drift slowly apart. Connected Inventory have confirmed that changes made external to Shopify will not be fed back through which makes the app useless for our requirements. If you have this requirement then Connected Inventory is not for you.