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Customer reviews: NASP Connected Inventory

Reviews (93)

Overall rating
3.6

What Merchants Think

Overall, merchants have mixed opinions about "NASP Connected Inventory". While many users appreciate the ease of use and efficient support from the team, others have encountered significant issues, particularly related to inventory synchronization and support response times. Those who found the app beneficial praise its capability in bundling products and maintaining inventory sync between variants, but consistent problems have caused frustration for some users.

Key Strengths

  • Excellent customer support, praised for responsiveness and helpfulness.
  • Efficient inventory management for product bundles and variants.
  • Easy integration and setup, often working seamlessly.
  • Automated SKU management, simplifying inventory tracking.

Common Concerns

  • Issues with reliability and app functionality, including buttons not working.
  • Problems with inventory sync not reflecting changes from external systems.
  • Occasional challenges during initial setup.
  • Unreliable support response as experienced by some users.

Final Thoughts

"NASP Connected Inventory" is a valuable tool for many merchants needing to manage complex inventory tasks like bundling and variant syncing. While it shows impressive performance in these areas, it also exhibits shortcomings, particularly with integration reliability and support consistency. Consider evaluating your specific inventory needs and external system dependencies before choosing this solution.

TallitKuntoon

Mar 19, 2025  on Shopify

This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable technical solution.

Magnificent Stanley

Mar 13, 2025  on Shopify

The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.

NOCTEX

Feb 17, 2025  on Shopify

the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.

Cashmerette Patterns

Dec 03, 2019  on Shopify

Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!

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