Shopify Common return reasons apps 2025

Merlin Refund Dashboard

$9.99 / Month

Zap refund woes, watch the refunds soar – Merlin's got you! Show more

Merlin Refund Dashboard is a comprehensive tool designed to enhance profitability by offering a detailed analysis of store refunds. This all-in-one solution enables businesses to quickly identify their top refunded products and examine the most common reasons for returns. By providing real-time insights, Merlin Refund Dashboard helps store owners generate detailed reports essential for making informed, data-driven decisions. The app's actionable data is crucial for reducing refund rates and consequently safeguarding profits. With easy-to-track refund reports, retailers can easily pinpoint which products are costing them money, allowing them to adjust strategies timely. Ultimately, Merlin Refund Dashboard empowers businesses to reduce unnecessary losses and maintain a healthier bottom line.

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Real-time insights

Detailed reports

Refund analysis

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FlexReturn Return Center

$6.99-$69.99 / Month

(2.1/5)

15 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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Fondue CashBack Promotions

$159 / Month

7.5

37 Reviews

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Reduce Discounts. Convert More. Increase Revenue. Show more

Fondue CashBack Promotions is a versatile app designed to enhance the shopping experience by offering post-purchase incentives instead of traditional pre-purchase discounts such as coupon codes. Shoppers can see their CashBack eligibility throughout their purchase journey, allowing them to redeem it afterward through methods like gift cards and cash, with more options on the horizon. This approach moves away from the one-size-fits-all discounting model that often sacrifices profit for higher revenue. It aims to foster customer loyalty by providing bonus values on gift cards and tailored discounts to convert hesitant shoppers while recapturing revenue from those who don't redeem their cashback. The app seamlessly integrates with various platforms where coupons are typically used, such as advertisements, on-site popups, emails, SMS, and influencer collaborations. Businesses can create customized promotions, manage them via campaigns, triggers, and rules, and even segment customers using URL-based CashBack options in A/B testing tools.

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Segment customers

Cashback eligibility

Post-purchase redemption

Custom incentives

Bonus gift cards

Manual cashback creation

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Profit‑Pilot Upsell, CrossSell

$5.99-$34.99 / Month

9.1

2 Reviews

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Boost sales with AI upsells and cross-sells for Shopify stores.

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Colissimo by Common‑Services

$4.99-$49.99 / Month

6.7

14 Reviews

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The cheapest (4.99$) and best rated Colissimo app. Show more

The Colissimo by Common-Services app is a comprehensive solution designed for merchants in France and other Colissimo-serviced countries, providing seamless access to over 30,000 Relay Points throughout Europe. This expansive network facilitates convenient package pickup and drop-off for customers, enhancing their delivery experience. The app offers merchants the capability to easily print Colissimo labels, ensuring efficient and professional packaging processes. It also includes advanced tracking features with automatic updates, allowing real-time monitoring of shipments for both merchants and customers. Whether you're handling local or European deliveries, Colissimo app ensures smooth logistics and improved customer satisfaction. For further information and detailed instructions, users are encouraged to visit the dedicated French page.

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Label printing

Automatic tracking

30k relay points

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Info Labels By Common Ninja

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Enhance product images with customizable, informative labels to boost conversions. Show more

Info Labels By Common Ninja is an innovative app designed to enhance user experience and boost conversion rates by adding informative labels to your product images. By using this app, businesses can highlight key product benefits, such as high-quality materials or advanced technology, directly on product images, providing potential customers with essential information at a glance. This tool is easy to use, requiring no coding knowledge, and offers customizable label options through an intuitive interface. Info Labels not only informs but also visually enhances product images, making them more appealing and effective in capturing customer attention. This dual functionality helps set your products apart in a crowded market. By addressing customer questions and emphasizing product advantages, the app aims to facilitate informed purchasing decisions, ultimately leading to increased sales and customer satisfaction.

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Customizable labels

Boost conversions

Enhanced images

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FAQ by Common Ninja

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Create beautiful, customizable FAQ sections to enhance user experience effortlessly. Show more

FAQ by Common Ninja is an intuitive app designed to effortlessly create visually appealing FAQ sections on your web pages. By harnessing the power of strategic keywords, this tool can significantly boost your SEO, helping elevate your site's visibility in search engine results. It enhances the user experience by quickly addressing common inquiries, thereby streamlining their decision-making process and minimizing the demand for direct support interventions. The app is user-friendly and does not require any coding expertise, making it accessible for all skill levels. Full customization options allow you to tailor the FAQ sections to fit seamlessly with your site’s aesthetic, with a range of beautiful skins, versatile layout options, and relevant icons to choose from. Additionally, it is fully responsive, ensuring a seamless viewing experience across all devices. A convenient search feature further enhances usability, enabling users to find answers swiftly and efficiently.

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No coding required

Multiple layout options

Enhanced user experience

Search functionality

Beautiful skins

Easy to use

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Common Ninja ‑ All In one

$24-$55 / Month

8.2

1 Reviews

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All In One - More than 80 widgets to enhance your store Show more

Common Ninja All‑in‑One Suite is a powerful tool designed for Shopify store owners looking to elevate their website's performance and aesthetics. Featuring more than 80 versatile widgets, this app allows users to enhance both site design and functionality, leading to improved user engagement and conversion rates. The suite is easily manageable from a single dashboard, making it convenient for users to implement changes without needing any coding expertise. Widgets provided are fully customizable to fit any design aesthetic, ensuring a seamless integration with existing themes. They are mobile-friendly, ensuring a consistent and attractive appearance across all devices. Additionally, the widgets are SEO-optimized, providing a boost to your store's visibility in search engine results. With premium support and an intuitive editor, Common Ninja makes website customization accessible and user-friendly for everyone.

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No coding required

Mobile friendly

Fully customizable

Seo friendly

Single dashboard

Enhances design

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ReturnX: Returns & Exchanges

$39-$169 / Month

9.1

36 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$9 / Month

8.2

4 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Unified Order Return

$50 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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COD Easy Return

$5-$10 / Month

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Efficiently manage Shopify return requests with centralized dashboard and tracking.

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Synctrack: Returns & Exchanges

$11.99-$149 / Month

9.1

112 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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Return Shield

$39.99-$89.99 / Month

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"AI-driven tool to prevent refund abuse and streamline return processes."

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Kiwi: Final Sale Discounts

$10-$49 / Month

8.8

6 Reviews

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Encourage non-return purchases with discounts for increased revenue retention. Show more

Kiwi Return Saver is an innovative app designed exclusively for U.S. markets, enabling merchants to minimize return-related expenses by offering discounts to customers who opt to waive their right to return products. With this app, retailers can strategically select which products will feature the "Keep It" discount and customize the discount amount, empowering them to optimize revenue while enhancing customer satisfaction. The app ensures transparency by clearly communicating to buyers that opting for this discount makes the product ineligible for return, allowing informed purchasing decisions. Retailers can seamlessly integrate the app into their Shopify platform, create flexible discount campaigns, and label items as final sale. Additionally, it provides the flexibility to control how Return Saver discounts work alongside other ongoing promotions, fostering a tailored and effective sales strategy. By choosing Kiwi Return Saver, businesses can maintain a healthy bottom line while providing customers with attractive price incentives.

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Product tagging

Customizable discounts

Waive return rights

Clear customer messaging

Integrate with promotions

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AfterShip Returns & Exchanges

$11-$239 / Month

9

1,223 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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ESC Size Charts

$4.99 / Month

7.1

135 Reviews

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Reduce return rates with unlimited size charts and size guides Show more

Size Charts & Size Guide ‑ ESC is a user-friendly app designed to streamline the process of creating accurate and appealing size guides for your online store, helping customers make confident purchasing decisions and reducing the likelihood of returns. With the flexibility to design your own guide or utilize one of the pre-existing templates, this app allows you to seamlessly integrate size guides into product pages using product tags or present them across all products instantly. Easily editable, the guides can be customized to reflect your store's aesthetic, and enhanced with images, custom icons, and text for a more engaging customer experience. Supporting Shopify 2.0 and utilizing app blocks, Size Charts & Size Guide - ESC ensures compatibility and smooth functionality within your store. Additionally, if you feature your products on the Shop app, all size charts will be automatically displayed alongside the associated products, providing a consistent shopping experience across platforms. Save time and enhance your store's capability to assist customers in finding the right fit with this comprehensive size guide solution.

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Shop app integration

Template options

Shopify 2.0 support

Unlimited size charts

Easy guide creation

Product page tags

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AL: Infinity Scroll

8

14 Reviews

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Autoload, Infinite Scroll, Return To Top Show more

AL: Infinity Scroll is an app designed to elevate your online store's browsing experience and drive sales by integrating infinite scrolling functionality into your product listings with just one click. This feature ensures that as customers browse through products, additional items are pre-loaded seamlessly, offering an uninterrupted and smooth shopping experience. The app also includes a convenient one-click option to return to the top of the page. It is highly customizable to fit any store theme, ensuring seamless design integration. Should you encounter any compatibility issues or have suggestions for a better design, the development team is readily available for support. Stay updated with the latest features, with the most recent version released on April 18, 2024.

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Infinite scroll

Return to top

Smooth preloading

Theme customizable

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CheckPop ‑ Terms & Conditions

$1.99 / Month

6.7

4 Reviews

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Add checkbox with popup for terms, return policy on Cart page Show more

CheckPop ‑ Terms & Conditions is a versatile app designed to enhance user interaction by allowing store owners to track when customers have accepted their terms and conditions. With its customizable behavior, you can choose how the terms or refund policy are displayed — either in a new tab or a convenient popup window. Installation is seamless; simply integrate the app through the theme customization page, taking advantage of the latest app blocks feature without any modifications to your theme code. The app ensures easy record-keeping by storing the acceptance date and time directly within the order page. Furthermore, CheckPop supports pop-up display using existing pages or creating new ones, offering flexibility to match your store's design and workflow. Customize the display behavior effortlessly with the app's comprehensive options, ensuring a tailored user experience.

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Theme customization

Terms checkbox popup

Accept terms tracking

Custom behavior options

App blocks compatibility

Popup support

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Shopify Common return reasons apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Merlin Refund Dashboard

FlexReturn Return Center

Accu Easy Return

Fondue CashBack Promotions

Profit‑Pilot Upsell, CrossSell

Colissimo by Common‑Services

Info Labels By Common Ninja

FAQ by Common Ninja

Common Ninja ‑ All In one

ReturnX: Returns & Exchanges

Keepoala: Returns & rewards

Unified Order Return

COD Easy Return

Synctrack: Returns & Exchanges

Return Shield

Kiwi: Final Sale Discounts

AfterShip Returns & Exchanges

ESC Size Charts

AL: Infinity Scroll

CheckPop ‑ Terms & Conditions