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Customer reviews: SB Coming Soon Product‑PreSale

Develop by SetuBridge
<h3>What Merchants Think</h3> <p>The "SB Coming Soon Product‑PreSale" app receives overwhelmingly positive feedback from merchants. Users commend the app for its ability to deliver on its promises, driven by a responsive and effective support team. Merchants find it an indispensable tool for managing pre-launches and presales, enhancing their storefronts with ease and efficiency.</p> <h3>Key Strengths</h3> <ul> <li>Exceptionally responsive and helpful customer support.</li> <li>User-friendly and intuitive interface that simplifies use.</li> <li>Effective customization for seamless integration with various themes.</li> <li>Reliable functionality for managing 'coming soon' and presale products.</li> <li>Prompt problem resolution ensuring smooth operation.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional need for technical assistance during setup, especially with complex themes.</li> <li>Desire for additional features, such as customer notifications through alternative messaging systems like Telegram.</li> <li>Challenges posed by the time zone differences affecting immediate support for some users.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "SB Coming Soon Product‑PreSale" app is highly regarded by its users for its functionality, ease of use, and remarkable customer support. The positive reception illustrates the app's capability to meet merchant needs effectively, making it a highly recommended solution for those looking to facilitate product launches and pre-orders.</p>

Reviews (129)

Overall rating
4.8

What Merchants Think

The "SB Coming Soon Product‑PreSale" app receives overwhelmingly positive feedback from merchants. Users commend the app for its ability to deliver on its promises, driven by a responsive and effective support team. Merchants find it an indispensable tool for managing pre-launches and presales, enhancing their storefronts with ease and efficiency.

Key Strengths

  • Exceptionally responsive and helpful customer support.
  • User-friendly and intuitive interface that simplifies use.
  • Effective customization for seamless integration with various themes.
  • Reliable functionality for managing 'coming soon' and presale products.
  • Prompt problem resolution ensuring smooth operation.

Common Concerns

  • Occasional need for technical assistance during setup, especially with complex themes.
  • Desire for additional features, such as customer notifications through alternative messaging systems like Telegram.
  • Challenges posed by the time zone differences affecting immediate support for some users.

Final Thoughts

Overall, the "SB Coming Soon Product‑PreSale" app is highly regarded by its users for its functionality, ease of use, and remarkable customer support. The positive reception illustrates the app's capability to meet merchant needs effectively, making it a highly recommended solution for those looking to facilitate product launches and pre-orders.

Open Wardrobe

Mar 25, 2025  on Shopify

I'm a new user. this app had to reach out to support for my help , my english is not so good , they solved my problem. thanks for the online support team are super helpful and really fast to reply my text

5mc2®

Mar 12, 2025  on Shopify

Esperienza ottima, tutto funzionante ed in maniera davvero facile da impostare, inoltre il servizio clienti è fantastico perché integra qualsiasi esigenza o personalizzazione. Super consigliato.

La Canadienne

Mar 06, 2025  on Shopify

Fairly easy to use, does exactly what we need. Would be amazing if the notification emails to customers could be available in different languages though.

Ophelia Wear

Mar 03, 2025  on Shopify

This app is incredibly well-designed and easy to use, making it perfect for announcing new product drops while also allowing you to add a countdown timer to build anticipation. Whether you're launching a new collection or a limited-edition piece, this tool helps create excitement and keep your audience engaged. On top of that, the support team is highly responsive and always ready to assist, ensuring a smooth experience from start to finish

Dustmote Studio

Feb 18, 2025  on Shopify

I'm a new user on the lowest-tier subscription, and I'm so happy I decided to take this app for a spin. I started with a single month subscription to see if it would meet my needs, and now that I've had a day to learn my way around and configure and test the app, I'll definitely be switching to a full year plan. This is a wonderful solution to Shopify's disappointing lack of a built-in "coming soon" feature. ⊹ This isn't an especially polished app from a UI perspective, but it's fairly straightforward and easy to get the hang of, and most importantly, it works well and does what it says it will. I will note that the default badge options leave a bit to be desired aesthetically, and there aren't as many built-in customization options as I'd hoped there would be, but they allow custom CSS, which helps bridge the gap. (If you're not comfortable making basic CSS styling edits, I'd highly recommend getting setup help from someone who is.) ⊹ Within 1 day, I was able to get the app fully integrated into my shop and set up to my liking. The only real snag I ran into was the fact that the default element positions didn't look right with my shop layout, and as a relative CSS novice, I wasn't able to figure out how to change it on my own. I reached out to support to see if they could help me. I'm SO pleased with the friendly, responsive, knowledgable help I received -- SetuBridge responded right away, and moved the elements to where I wanted them within just a few minutes of getting access to my code! That kind of service gives me confidence that the app's developers have my back going forward. ⊹ Can't wait to do my first drop with this app. Thanks for making it easier to run my little one-person shop, SetuBridge!

Bentolabs Design | Vinyl Record Storage

Jan 20, 2025  on Shopify

This app is great! Had to reach out to support for some help and they replied straight away, actually solved my problem instead of just sending generic responses. Solid app, does what it says it will and the online support team are super helpful and really fast.

Lyn around TH

Jan 06, 2025  on Shopify

Absolutely love this app! The features are already amazing, but what stands out the most is the customer support. They respond so quickly and are incredibly helpful. It’s rare to find such great service these days. Highly recommend!

KROM

Jan 01, 2025  on Shopify

It's a nice application with the features we've been looking for, for quite a while. We're using a self-bulit theme for our website so we needed assistance from the support to get the coding on point for both mobile and deskop. The help was fast and excellent and we can highly recommend this application!

AnkoroToys

Dec 08, 2024  on Shopify

It works very well, and is easy to use. I hope they add someday notification systems for customers via messaging like Telegram or others, and that would be perfect.

KS Wildlife Creations

Dec 05, 2024  on Shopify

Super helpful for my customers to easily see what is coming soon. Only had an issue once and tech support fixed it within 24 hours and was great!

Teddy + Rose

Dec 03, 2024  on Shopify

Very easy to set up. The app does exactly what we were looking for. I had a few questions/customizations and they helped right away. Still have to implement and use but so far so good!

Staging-plus-JBTHH

Dec 02, 2024  on Shopify

Excellent service! The team is very responsive and professional in solving any issues. The platform is user-friendly and perfectly meets my needs. I'm truly impressed!

Weekly Lux Drop

Oct 21, 2024  on Shopify

this app worked out really well for what I needed for my shop. I had an technical issue, and was very surprised with the speed in which support responded and also how quickly they ironed out my problem. If you are looking for an app that easily sets up Coming Soon badges, and pre-orders, look no further. I can't recommend this app enough.

MarMar Copenhagen

Oct 14, 2024  on Shopify

A fantastic, user-friendly app with an intuitive design. The support team is friendly, responsive, and always ready to assist when needed. I highly recommend it!

Pixie Rebels

Oct 14, 2024  on Shopify

Great app, perfectly does what it's supposed to do, even has great customer support to customize things the way you see fit.

MarMar Copenhagen

Oct 14, 2024  on Shopify

Great, user-friendly app with an intuitive interface. The support team is friendly, helpful, and quick to respond whenever assistance is needed. I highly recommend it!

Wiggle and Wag

Oct 14, 2024  on Shopify

Fantastic app and support. I had the app set up in no time but wanted a few tweaks to fit in with my theme which support were on to immediately. I can not recommend highly enough

IRION Juguetería

Sep 16, 2024  on Shopify

It required a few setups from the support team to make it work fine. But Jay and the team helped us to do it.

MarMar Copenhagen

Aug 27, 2024  on Shopify

Great and intuitive app. Friendly and helpful support team who were ready to assist me immediately. My warmest recommendations!

Hanlyn Collective

Jul 22, 2024  on Shopify

I absolutely LOVE this app! It makes it so much easier for wholesale orders, pre-orders and also sneak peeks! The customer service is fantastic and so helpful- highly recommend

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