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Customer reviews: SB Coming Soon ‑ Back In Stock

Develop by Shopify

Reviews (174)

Overall rating
4.7

What Merchants Think

The "SB Coming Soon Product‑PreSale" app receives overwhelmingly positive feedback from merchants. Users commend the app for its ability to deliver on its promises, driven by a responsive and effective support team. Merchants find it an indispensable tool for managing pre-launches and presales, enhancing their storefronts with ease and efficiency.

Key Strengths

  • Exceptionally responsive and helpful customer support.
  • User-friendly and intuitive interface that simplifies use.
  • Effective customization for seamless integration with various themes.
  • Reliable functionality for managing 'coming soon' and presale products.
  • Prompt problem resolution ensuring smooth operation.

Common Concerns

  • Occasional need for technical assistance during setup, especially with complex themes.
  • Desire for additional features, such as customer notifications through alternative messaging systems like Telegram.
  • Challenges posed by the time zone differences affecting immediate support for some users.

Final Thoughts

Overall, the "SB Coming Soon Product‑PreSale" app is highly regarded by its users for its functionality, ease of use, and remarkable customer support. The positive reception illustrates the app's capability to meet merchant needs effectively, making it a highly recommended solution for those looking to facilitate product launches and pre-orders.

Courtney Puig

Dec 17, 2025  on Shopify

People can bypass the coming soon feature and are able to purchase items ahead of them being released. I have multiple orders from iphone users who add item to cart by clicking on item quantity hitting go, and by passing coming soon restrictions before item launches. It is a great feature and interface, but if it doesn't work and a few people take advantage it hurts other customers from getting an item that is very limited quantity. If the fix the bug that allows users to order ahead, than great, but I have not had a response from my customer service request to be refunded due to app not functioning properly.

ace&jig

Dec 11, 2025  on Shopify

It can be a tad glitchy, but their tech team is very communicative and fixes any issues quickly! This is a great app.

BiggieProjects

Dec 10, 2025  on Shopify

It's a great and simple app overall. However, lately, the app been crashing (twice in 4 months or so). Although the customer service is rather quick at managing the problem. Recently, Jay helped me in under an hour with my problem. Hopefully, setubridge team can improve the app experience and prevent similar problemas. We, customers, only use this app probably once a month. It would be great to have a reliable app each time we need to use it.

Vintagetogo

Dec 07, 2025  on Shopify

The Coming Soon app is really impressive! It allows you to easily set specific products and collections as “Coming Soon,” which makes managing upcoming launches extremely smooth. I also love how customizable it is you can adjust the badge color and form button style to perfectly match your store’s branding. The support is outstanding too. Jay provides super-fast and helpful assistance, making the setup process very easy. Overall, this app is powerful, simple to use, and a great addition to any Shopify store. Highly recommended!

Sarah Tudor Art Studio

Dec 04, 2025  on Shopify

So convenient for this daily release show I'm doing to be able to preschedule products going live at midnight when I'm asleep!

ARRYLES

Nov 26, 2025  on Shopify

Really loving the app! It’s super easy to use and makes it simple to show customers which products are launching soon. The features work smoothly, and it adds a really nice touch to my store. Big shout-out to Jay from the support team — he’s been amazing! Super responsive, helpful, and always ready to guide me whenever I need anything. It’s great to see such supportive service behind the app. Overall, the app is very useful, clean, and reliable. Definitely recommend it if you want an easy way to highlight upcoming products on your store!

Elsie Rae & Co.

Nov 25, 2025  on Shopify

App has worked great for me so far! I mainly wanted it for the coming soon banners, but I'm excited to try out the other features. I've had a few bumps in the road with some features working on my website, but customer service has been incredible and they have helped me figure out everything and even offered to help change other things. 5/5!!!!

SSSTUFFF

Nov 14, 2025  on Shopify

I had a few queries about the Coming Soon form, and Priyanka from the support team responded immediately. She quickly understood the issue and resolved it right away. The Coming Soon app itself is very easy to use, looks clean on the storefront, and makes it simple to build excitement before launching new products. It’s a really helpful tool for capturing customer interest in advance. Highly recommended — both the app and the amazing support team!

ENZO'S TABLE

Oct 03, 2025  on Shopify

Really great app! Does what it's meant to do very efficiently and is also very easy to use. Several ways to configure if you want to have Out of Stock product along with Coming Soon products too. Had a couple questions and support was fast and very helpful. Highly recommend!

CIRCA

Sep 25, 2025  on Shopify

App works really well and support has been excellent. We use the app to have a countdown timer until product is available and app automatically shows the add to cart button at that time. Seamless install experience.

PokéNOLA Collectibles

Sep 23, 2025  on Shopify

Fast response! Fixed minor issues in minutes! The team even took the time to resolve another minor theme issue that was unrelated to the app. Highly recommend this app!

Dant

Sep 22, 2025  on Shopify

This app has been invaluable in helping our website display release times for customers. There is a very affordable option if you want light-duty work, and you can upgrade where needed. The customer service team is super helpful any time there is a bug or update that needs to be worked around.

Candelinas

Sep 15, 2025  on Shopify

This app does exactly what we needed — show “Coming Soon” products, collect emails with a Notify Me form, and auto-release new arrivals without us having to manually update anything. The countdown timer and badges look great on both product and collection pages, and the Klaviyo integration is super smooth. Easy to set up, no code required, and great support. Highly recommend for any store doing pre-sales or product launches.

Irish Party Supplies

Sep 13, 2025  on Shopify

Fantastic app that adapts quickly to our company’s requirements and makes the whole process seamless.

Dog Bakery Stockholm

Sep 11, 2025  on Shopify

En smidig app som gör det enkelt att visa kommande produkter. Enkel att använda och supporten är snabb och hjälpsam. Rekommenderas!

CCDSpirit Shop

Sep 04, 2025  on Shopify

This app is perfect for keeping up with products that aren't out yet. It's super easy to set up, and the support team is quick to help if you ever run into a problem.

ForeverFlow

Aug 28, 2025  on Shopify

Awesome app, I spent years and years looking for something that could make products change the "add to cart" to "coming soon". I love this app!

CardsCup

Aug 28, 2025  on Shopify

Excellent App and Fast Support This app is outstanding. It works almost flawlessly, offers extensive customization options, and the email notifications are reliable. The support is particularly commendable. I had a minor issue with the "Notify Me" form, but it was resolved quickly and efficiently on the very same day. Highly recommended.

lalaby.com

Aug 19, 2025  on Shopify

This app is great! We have experienced some challenges setting it all up but the support is super quick to help.

That Yarn

Aug 15, 2025  on Shopify

Not recommended. After setup, the “Coming Soon” feature only works on products listed on the first page — from the second page onward, it stops working. Related product sections such as “Related Products” and “Recently Viewed” also fail to function. I purchased the highest-tier plan, and while customer support responded quickly, the issue remained unresolved even after a week. My time was wasted, and I have deleted the app. Not recommended.

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