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Customer reviews: SB Coming Soon Product‑PreSale

Develop by SetuBridge

Reviews (132)

Overall rating
4.8

What Merchants Think

The "SB Coming Soon Product‑PreSale" app receives overwhelmingly positive feedback from merchants. Users commend the app for its ability to deliver on its promises, driven by a responsive and effective support team. Merchants find it an indispensable tool for managing pre-launches and presales, enhancing their storefronts with ease and efficiency.

Key Strengths

  • Exceptionally responsive and helpful customer support.
  • User-friendly and intuitive interface that simplifies use.
  • Effective customization for seamless integration with various themes.
  • Reliable functionality for managing 'coming soon' and presale products.
  • Prompt problem resolution ensuring smooth operation.

Common Concerns

  • Occasional need for technical assistance during setup, especially with complex themes.
  • Desire for additional features, such as customer notifications through alternative messaging systems like Telegram.
  • Challenges posed by the time zone differences affecting immediate support for some users.

Final Thoughts

Overall, the "SB Coming Soon Product‑PreSale" app is highly regarded by its users for its functionality, ease of use, and remarkable customer support. The positive reception illustrates the app's capability to meet merchant needs effectively, making it a highly recommended solution for those looking to facilitate product launches and pre-orders.

IRION Juguetería

Sep 16, 2024  on Shopify

It required a few setups from the support team to make it work fine. But Jay and the team helped us to do it.

MarMar Copenhagen

Aug 27, 2024  on Shopify

Great and intuitive app. Friendly and helpful support team who were ready to assist me immediately. My warmest recommendations!

Hanlyn Collective

Jul 22, 2024  on Shopify

I absolutely LOVE this app! It makes it so much easier for wholesale orders, pre-orders and also sneak peeks! The customer service is fantastic and so helpful- highly recommend

By Dean Collections

Jul 08, 2024  on Shopify

This app is the GOAT! The team were SUPER helpful in helping us on a minor glitch, they got back to us really quickly too! Highly recommend this app for a launch period.

Dr. Direct Retainers

Jul 04, 2024  on Shopify

Coming Soon Product is a great app for any presale you're looking to run on your storefront. Their customer support is also great. They quickly added custom fields for my coming soon widget. Highly recommend this app!

Claudia Dean World

Jun 20, 2024  on Shopify

Love this app so much - this worked perfectly and straight away and the team were super with every enquiry we had!

Hey June

Jun 07, 2024  on Shopify

App provides straightforward features that provide just what we were looking for. Their customer service is organized and responsive. They've been willing to make the customizations we needed to integrate the app's features to be more inline with our brand.

Pashion Footwear

Jun 06, 2024  on Shopify

I can not say enough good things about the customer service. They worked with me for a long time getting the app to work with my extremely customized theme code. They were quick to respond each time and kept me in the loop with all updates on how the fixes were going. We used them to launch an entire collection of products under Coming Soon and it ended up working so well for us! They solved all of our needs and wants. Will continue to use this app for all future launches!! 1000/10 recommend

Diamond Protector

Jun 06, 2024  on Shopify

This product works great! Definitely worth having on your site as a must have.....no more ugly "sold out" for products we want to show as coming soon!

Mjölkshop.se

May 27, 2024  on Shopify

Precis vad jag sökte, men saknar funktionen att appen genererar mail för en påfyllning i lager från att tidigare varit 0

Bella Joy Pottery

Apr 18, 2024  on Shopify

I have used this product in the past and came back to use it. I was having some trouble setting it up and the customer support was great!

Vintage Comics

Apr 16, 2024  on Shopify

Great app and even better support staff. Very helpful a in guiding me through the setup, with immediate response to my questions

Fleurdinand

Apr 09, 2024  on Shopify

This app has been great so far. Super easy to setup and very fast response time on whatsapp for any questions I had. Highly recommend!

WOODstack

Mar 18, 2024  on Shopify

This is the app we are looking for our website with customizations. Their technical team did a fantastic job as per our custom features. We definitely recommended this app to other customers. Their customer service and technical support is great!

Portland Gear

Mar 11, 2024  on Shopify

I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.

Stoned & Co Group

Jan 16, 2024  on Shopify

A user-friendly app that effortlessly integrates with my store. When I encountered a minor bug, a quick message to their PIC on WhatsApp resulted in a resolution within a few hours. I highly recommend this app for its reliability, ease of use, and outstanding support. Five stars!

Mama Muun

Jan 03, 2024  on Shopify

This app works great! It's really easy to use and has all the features I need to stay organized and on top of things. The customer service is also super nice, quick and helps with personalised issued.

Motorcycle Performance Store

Jan 02, 2024  on Shopify

I must commend the impeccable customer service I received while setting up this app. The assistance was truly impressive and faultless. The rapid response time was exceptional and made the entire process seamless. I highly recommend this app, not just for its functionality but also for the outstanding customer support experience it provides.

Clever Gear

Nov 02, 2023  on Shopify

Great app to manage coming soon for product launches and will allow you to turn on / off ETA arrival of products. Much more ability to customise the view for customers and the support team is very helpful to make sure the app works for your needs. Would highly recommend

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