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Customer reviews: Colissimo by Common‑Services

Develop by Shopify

Reviews (14)

Overall rating
4.1

What Merchants Think

Merchants have mixed opinions about "Colissimo by Common‑Services." While many appreciate its functionality and responsive customer service, others have faced significant issues with the app's updates and functionality. The application appears beneficial for daily operations but struggles with communication and updates.

Key Strengths

  • Highly responsive and effective customer support.
  • Simplifies the management of return labels and pick-up points.
  • Quick and easy installation and configuration.
  • Time-saving features that streamline daily operations.
  • Offers a cost-effective alternative to other shipping apps.

Common Concerns

  • Lack of updates causing functionality issues.
  • Poor communication regarding app support and updates.
  • Limited scalability with growing business needs.
  • Unstable features like tracking labels failing to function.

Final Thoughts

Overall, "Colissimo by Common‑Services" serves well for merchants seeking an efficient and cost-effective shipping solution with strong customer support. However, it needs to address its update and communication issues to maintain trust and ensure long-term user satisfaction.

Cafés Charles Danican

Jan 23, 2020  on Shopify

Nous avons utilisé 2 mois cette application un peu part défaut juste apres une migration complete de notre site sous Shopify. (Besoin des relais Colissimo / Prix par rapport à d'autres acteur plus cher) OK pour démarrer et si petits volumes / jours Nous avons décider de chnager d'app avec volumes grandissant, nous ne pouvions plus refondre nos process au grè des évolutions de l'appli Bref gagnerai à être plus proche de ces utilisateurs, de communiquer plus avec eux...

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