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Customer reviews: Colissimo by Common‑Services

Develop by Shopify

Reviews (14)

Overall rating
4.1

What Merchants Think

Merchants have mixed opinions about "Colissimo by Common‑Services." While many appreciate its functionality and responsive customer service, others have faced significant issues with the app's updates and functionality. The application appears beneficial for daily operations but struggles with communication and updates.

Key Strengths

  • Highly responsive and effective customer support.
  • Simplifies the management of return labels and pick-up points.
  • Quick and easy installation and configuration.
  • Time-saving features that streamline daily operations.
  • Offers a cost-effective alternative to other shipping apps.

Common Concerns

  • Lack of updates causing functionality issues.
  • Poor communication regarding app support and updates.
  • Limited scalability with growing business needs.
  • Unstable features like tracking labels failing to function.

Final Thoughts

Overall, "Colissimo by Common‑Services" serves well for merchants seeking an efficient and cost-effective shipping solution with strong customer support. However, it needs to address its update and communication issues to maintain trust and ensure long-term user satisfaction.

Ypson's

Mar 22, 2023  on Shopify

Deux emails envoyés, aucune réponse de la part du support. L'application n'est pas prise en charge par Shopify car le développeur ne l'a pas mise à jour. Aucune communication de la part du support indiquant que l'application cessera de fonctionner. En résumé, ne perdez pas de temps à l'installer. Bonne journée

L'effronté

Mar 22, 2023  on Shopify

Je mets 1/5 parce que zéro n'est pas possible, le suivi des étiquettes n'a jamais fonctionné et maintenant on a plus accès à rien, je découvre dans un des commentaires plus bas que l'application n'a pas été mise à jour et a tout simplement cessé de fonctionner, une honte. Emails laissés sans réponse, Fuyez.

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