Cohub Inventory Counting logo

Customer reviews: Cohub Inventory Counting

Develop by Cohub LLC

Reviews (26)

Overall rating
4.5

What Merchants Think

The "Cohub Inventory Counting" app is generally well-received by users, providing valuable assistance in streamlining inventory counting processes. Merchants appreciate its ease of use, supportive customer service, and the ability to use mobile devices as barcode scanners, which significantly boosts efficiency. While there are some technical issues, particularly with Android devices and upload speeds, the app is seen as a game-changer in inventory management, especially for those with large inventories or multiple locations.

Key Strengths

  • Responsive and helpful customer support, available 24/7.
  • User-friendly interface that simplifies the inventory counting process.
  • The capability for multiple team members to count simultaneously using mobile devices.
  • Effective reporting and aggregation features, enhancing accuracy and speed.
  • Significantly reduces time and improves consistency in inventory management.

Common Concerns

  • Issues with Android devices, such as app crashes and login problems.
  • Lack of troubleshooting guides and documentation.
  • Complications with barcode scanning, especially older or faded barcodes.
  • Slow upload speeds, affecting large-scale inventory updates.
  • Concerns about app maintenance and the absence of recent updates.

Final Thoughts

Overall, the Cohub Inventory Counting app is a highly recommended tool for businesses looking to enhance their inventory practices. Its ability to allow collaborative inventory counting on mobile devices has made it indispensable for users, though improvements in Android functionality and system updates are needed. With excellent customer service backing it up, Cohub continues to be a valuable asset for effective inventory management.

Hi Army Museum Society Store

Sep 27, 2024  on Shopify

I am unable to find any troubleshooting guide for Cohub. We have been encountering an issue where a large portion of our inventory when scanned says "Item not found" which means we have to input the UPC code which defeats the purpose of the app. We need an app that helps to make a 100% inventory smooth, painless and expeditious (not taking an excessive amount of time to complete). All of the items have new barcodes/UPC since switching to Shopify as our POS. There is also an issue where the app will scan multiple UPC bar codes creating an issue, or you have to keep adjusting the camera to scan an item which is very inconvenient.

Local Route Disc Golf

Dec 22, 2023  on Shopify

It looks like the app is not being maintained. No updates since 2022. The app would not install on a new Samsung Galaxy S23, our standard phone for the business. So it was a waste of time even trying to test the app. There is NO clear documentation on compatibility, and surprised you have to use a small mobile app, and have no option to use the app through the browser. I am happy to update the review if there are acceptable responses by the developer.

Scroll to Top