A loja presta bons atendimentos e estou muito satisfeita com os produtods recebidos. super indico.obrigdo!

je suis sur la phase d'essai; ça semble être intéressant; je pourrai bien apprécier les jours à venir

The customer support team is very slow to respond when problems arise. I've been stuck multiple times, and the lack of support is frustrating. There are also bugs in the software that customer support doesn't seem to know how to solve and they just don't respond to my support requests. Don't expect quick response times if you decide to use CM Commerce.

The app features are OK but the pricing structure is weird and is based on how many customers your store has had over its lifetime, not how many orders you are currently processing per month. Was very poor value for our store. We also had a very bad experience of being overcharged as once they have your details they can change how much they charge you. I had to issue chargebacks to claw some of this money back as customer service was unresponsive To top it off, when I cancelled my account they deleted all my review photos which took me 5 years to generate - seriously, WTF?

While this app is definitely less sophisticated than competitors for segmentation & overall functionality, our biggest issue is a clunky interface with limited customizability and TERRIBLE customer service. We've had many issues over the years, including products not syncing for our campaigns, campaign links not clicking through to site securely (despite being verified on CM's app), receipts randomly not sending, and several other issues on a smaller scale. We've given them ample opportunities to change and fix, having been with them from the beginning when it was Receiptful, through to Conversio, and finally now as Campaign Monitor, but their response times keep getting worse. We often won't hear back for 24-48 hours during week days, and it can take weeks (and in the product sync case - originally months) to fix for a problem that still resurfaces. Cannot recommend.

The App itself is excellent and continuously growing in functionality. What sets CM Commerce apart from other Email Marketing Apps is the excellent level of customer service.

The best app in the app store. I have four stores and use CM Commerce on all four. It has every feature you need for a complete email marketing structure PLUS on-site marketing such as reviews and recommendations and snippets and the list goes on. But the best thing? It just keeps making us money.